Keegan Sanders | Page 3

Loved our sales rep! People were friendly. In love with my car! Will recommend John Reynolds! People were friendly. In love with my car! Will recommend John Reynolds! More

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The dealership was very welcoming and easy to work with and had a great selection of vehicles. and had a great selection of vehicles. More

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This this the second car you guys have helped me find, and I always enjoy doing business. Very friendly and always have good advice for me especially JR! and I always enjoy doing business. Very friendly and always have good advice for me especially JR! More

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Kyler and Sarah made the entire process as calm and stress free as could be! The whole process was more comfortable, informative, and positive than I could have imagined. I’m loving the car. I’m having stress free as could be! The whole process was more comfortable, informative, and positive than I could have imagined. I’m loving the car. I’m having to practice driving a shift again but I think it will be good for many reasons! I would definitely do business again here! More

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Tom the BEST! ! He was accessable, honest, & the best car salesman I have ever have ever dealt with! I bought from out if state and he actually made sure the air co ! He was accessable, honest, & the best car salesman I have ever have ever dealt with! I bought from out if state and he actually made sure the air conditioner and HEAT worked for me (in the heat of the summer). Nothing but a pleasure to trust him and will recommend him to anyone buying a car. TOM IS LOVED IN BEDFORD TEXAS. THANK YOU TOM More

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Mike was an outstanding salesperson. He was diligent and responsive without being pushy. He went above and beyond in assisting me in finding the exact version of the Outback I wanted. He He was diligent and responsive without being pushy. He went above and beyond in assisting me in finding the exact version of the Outback I wanted. He was able to answer every question I had. More

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John Reynolds was great and easy going, he made the car buying experience more enjoyable. John also helped provided an overview of financing options/rates, clearly explained the process. John Reynolds got buying experience more enjoyable. John also helped provided an overview of financing options/rates, clearly explained the process. John Reynolds got stuff done, he took care of some minor things with the vehicle quickly. He made the first portion of our experience at Ferguson excellent. I would absolutely seek John Reynolds out for a future purchase and Dozer still owes me a cupcake. The second portion of the buying experience with Keegan was torture. I don't know how much Keegan is required to do as part of his position, but we were forced to listen to warranty/add-on offers that we told them upfront we were not interested in. Keegan was friendly/polite, but our experience was incredibly annoying and a waste of time. In addition, the financing requirements included a seemingly unrelated document with no mention of the lender institution, and Keegan could/did not provide any documentation or passage with in the contract mentioning the form as a requirement for lending. Overall the process did take a long time, but this may have been partial due to the volume on that day. When I purchase my next vehicle, I will consider Ferguson and seek out John. However, before I buy, I would weigh how much time I have and whether I want to sit with someone from "financing" again (it was more like warrant and add-on sales). I got all the financing information I needed while with John and from another lady (sorry forgot her name, but she was getting the rates from the financial institutes, she was very polite and straight-forward). While the one question about the financial agreement, Keegan could/did not answer. The emails from Jaycie Taylor (before and after our purchase) were also annoying, she emailed us after our purchase at Ferguson to asking if we were still looking. More

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I worked with John for months. He was persistent on helping me find my needs. I was impressed with his friendly service. Honestly one of the best dealers I have worked with. He was persistent on helping me find my needs. I was impressed with his friendly service. Honestly one of the best dealers I have worked with. More

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Knowledgeable comparing features, Patient with my timeline, budget and my ADHD. Helpful with convincing husband! No pressure! timeline, budget and my ADHD. Helpful with convincing husband! No pressure! More

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Excellent service and buying experience! 10 Stars! John was very helpful and made the experience so easy! 10 Stars! John was very helpful and made the experience so easy! More

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