Keeley Murphy | Page 3

Best car buying experience I have had in many years. Josh and Keeley were very helpful and great to work with. Josh and Keeley were very helpful and great to work with. More

by bevg125 Verified Customer Verified Customer

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I have been a customer for 10+ years. I keep coming back because they're honest and fair about vehicle and service pricing I keep coming back because they're honest and fair about vehicle and service pricing More

by frontsight82 Verified Customer Verified Customer

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Great experience! !! I loved working with Joshua and the whole team ! Thank you for a seamless transaction. !! I loved working with Joshua and the whole team ! Thank you for a seamless transaction. More

by Mary Wilson Palmes Verified Customer Verified Customer

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If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purch you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us—we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car. More

by davidwaizer Verified Customer Verified Customer

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Aaron Rourk is the best sales associate my wife and I have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about hi have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about his customers More

by joeniggel Verified Customer Verified Customer

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Our experience was seamless and everyone we spoke with was knowledgeable, direct and kind. They really care about your needs and go above and beyond to make sure you find exactly what you’re looking for! was knowledgeable, direct and kind. They really care about your needs and go above and beyond to make sure you find exactly what you’re looking for! More

by sjennings7316 Verified Customer Verified Customer

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Randy Marion Subaru Mooresville is a great dealership to work with. Everyone is friendly, courteous, attentive, and willing to listen to their customers’ needs👍 work with. Everyone is friendly, courteous, attentive, and willing to listen to their customers’ needs👍 More

by LDMCWHINNIE Verified Customer Verified Customer

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Ben was great to work with. He was able to workout the best deal for me. He was able to workout the best deal for me. More

by eeyore421 Verified Customer Verified Customer

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This dealership has been the best dealership I have ever worked with. I have dealt with multiple dealerships over a 30 year period. They are friendly not pushy and service department is great. worked with. I have dealt with multiple dealerships over a 30 year period. They are friendly not pushy and service department is great. More

by Matt Verified Customer Verified Customer

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As always, Jacob, Keeley and the rest of the staff treated me with respect and made me feel like my visit for maintenance was to most important thing to them. On the sales side both Keeley and Bria treated me with respect and made me feel like my visit for maintenance was to most important thing to them. On the sales side both Keeley and Brian are exceptional and treat me with respect anytime I am at Randy Marion Subaru More

by ALLENL.HOFFER Verified Customer Verified Customer

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