Keeley Murphy | Page 4

This is the only dealership I will ever go to as long as i’m in NC. The service is excellent and the customer service even better. Thanks to Frank Tilghman, and Keely Murphy, I was able to get my dream i’m in NC. The service is excellent and the customer service even better. Thanks to Frank Tilghman, and Keely Murphy, I was able to get my dream car when I had little hopes. Frank made it happen and I couldn’t be more grateful. He said he wanted me in a safe car and would do anything to make it happen. Thank you so much Frank, Keely, and Randy Marion Subaru, for welcoming me back to the subaru gang with open arms. More

by SEELIG10 Verified Customer Verified Customer

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Jason and Keeley were very professional, no pressure, and helpful through out the buying process. The store was clean and well maintained. helpful through out the buying process. The store was clean and well maintained. More

by detroit4532 Verified Customer Verified Customer

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Jacob was great made my buying a car so easy. No pressure . it really was likefamily.introduced service dept gentermen.Shout out to Keeley Murphy Bus.manger, was a pleasure so very easy, for my f No pressure . it really was likefamily.introduced service dept gentermen.Shout out to Keeley Murphy Bus.manger, was a pleasure so very easy, for my first car in nine years I know where to go for my next car More

by larryfbaird45 Verified Customer Verified Customer

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Fast, courteous and concise. Frank and Keely were both great to work with when buying the car Frank and Keely were both great to work with when buying the car More

by mp.wilkinson Verified Customer Verified Customer

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We love Randy Marion Subaru. 10/10 experience every time. Great staff made this car buying experience easy, fast, and better than what I've experienced at other dealers! 10/10 experience every time. Great staff made this car buying experience easy, fast, and better than what I've experienced at other dealers! More

by logan_overcash Verified Customer Verified Customer

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Best car buying experience I have had in many years. Josh and Keeley were very helpful and great to work with. Josh and Keeley were very helpful and great to work with. More

by bevg125 Verified Customer Verified Customer

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I have been a customer for 10+ years. I keep coming back because they're honest and fair about vehicle and service pricing I keep coming back because they're honest and fair about vehicle and service pricing More

by frontsight82 Verified Customer Verified Customer

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Great experience! !! I loved working with Joshua and the whole team ! Thank you for a seamless transaction. !! I loved working with Joshua and the whole team ! Thank you for a seamless transaction. More

by Mary Wilson Palmes Verified Customer Verified Customer

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If you are going to buy a vehicle at Randy Marion Subaru, you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purch you need to do two things: Ask specifically for Josh Toler in sales, and brace yourself for Keeley Murphy in the finance office. I recently purchased a 2026 Subaru WRX Premium for my son. My experience with my sales consultant, Josh Toler, was an absolute 10/10. I am a very detail-oriented buyer; I calculate my own taxes and fees down to the penny and negotiate strictly on the Out-The-Door price. Josh was incredible. He didn't play the typical dealership games, he didn't try to hide numbers, and he was completely transparent. He even communicated with me on his actual day off to ensure my exact target price was approved and ready for a 5:00 PM closing. He is honest, straightforward, and earned every bit of a 5-star rating. Unfortunately, the Finance Manager, Keeley Murphy, completely ruined the vibe of what should have been a celebratory milestone. We went into the back office with our agreed-upon numbers and our down payment ready. The second we politely but firmly declined his pitch for extended warranties and protection packages, his entire demeanor flipped. The friendliness instantly vanished, and he became completely dismissive and cold. It was a very obvious *"let's just get this over with"* attitude, treating us like a chore he had to rush through simply because we weren't buying his high-margin extras. He then tried to stall the delivery by claiming we didn't have the "proper" insurance binder required to release the car. We didn't let that stop us—we simply went online and generated the exact required insurance documents right then and there. Yet, even after handing him exactly what he asked for to finalize the deal, his attitude remained completely checked-out and transactional. It is incredibly disappointing that after such a smooth, honest negotiation with Josh, the final step of the process was handled by someone who clearly stops caring about the customer experience the second they realize they aren't making a back-end commission. **The Verdict:** Go see Josh Toler. He will treat you with respect, work hard for you, and shoot you straight. But when it is time to sign the paperwork, be prepared to hold your ground, double-check your math, and don't let Keeley Murphy's dismissive attitude ruin the excitement of your new car. More

by davidwaizer Verified Customer Verified Customer

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Aaron Rourk is the best sales associate my wife and I have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about hi have ever worked with at any car dealership. We have bought numerous Subaru vehicles from him and Randy Marion Subaru. He genuinely cares about his customers More

by joeniggel Verified Customer Verified Customer

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