They were all very professional, informative and
pleasant. The reps were very helpful and gave us a good deal.
pleasant. The reps were very helpful and gave us a good deal.
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by Lynvin06
Verified Customer
Verified Customer
Other Employees Tagged:
Keilyn Michaelis
Great experience having my car serviced at Crest.
They sent a calendar invite to block date and time and completed the work when promised.
They sent a calendar invite to block date and time and completed the work when promised.
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by KYLE50
Verified Customer
Verified Customer
Service Price Transparency
Dec 15, 2025 -
Crest Cadillac responded
We are thrilled to hear about your positive experience with our service team. Your satisfaction with the scheduling process and our ability to complete the work as promised means everything to us. We understand how valuable your time is, and we're pleased that our calendar invitation system helped make the process convenient for you. Thank you for taking the time to share your feedback about your visit - it truly helps us continue providing excellent service to all our customers.
Keilyn made the car-buying process easy and stress-free.
They were friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right vehicle. Great communication and a smooth over
They were friendly, knowledgeable, and never pushy—just genuinely focused on helping me find the right vehicle. Great communication and a smooth overall experience. Highly recommend Keilyn at Crest!
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by khutcherson0
Verified Customer
Verified Customer
Dec 15, 2025 -
Crest Cadillac responded
We are pleased to hear about your wonderful experience with our car-buying process. It sounds like you received exactly the kind of supportive and knowledgeable service that makes all the difference when finding the right vehicle. We truly value customers who take the time to share their positive experiences, especially when they highlight the genuine care and professional approach that our team provides. Your feedback about the smooth communication and stress-free experience means so much to us at Crest Cadillac. Thank you for choosing us and for sharing your recommendation.
Absolutely thrilled with my experience at Crest Cadillac
of Frisco, and I can't thank Keilyn Michaelis enough! From the start, Keilyn has an incredible personality and was very helpful and attentive to my n
of Frisco, and I can't thank Keilyn Michaelis enough! From the start, Keilyn has an incredible personality and was very helpful and attentive to my needs. I was looking for a very specific Escalade with a set of features, and Keilyn went above and beyond to source the perfect one from their huge inventory. Her communication was top-notch throughout the entire process, and she made sure everything was seamless. I truly appreciate her dedication to finding exactly what I wanted, and I’m beyond excited with my new vehicle. Highly recommend Keilyn and the team at Crest Cadillac of Frisco
if you're in the market for a new car! 5 stars all the way!
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by Ghazikhader1
Dec 04, 2025 -
Crest Cadillac responded
We are elated to hear about your wonderful experience with us! Your enthusiasm for your new Escalade truly brightens our day. We're delighted that Keilyn provided such exceptional service by being attentive to your specific needs and going the extra mile to find the perfect vehicle from our extensive selection. It's fantastic to know that the communication throughout your purchase was excellent and that everything went smoothly for you. Your satisfaction with both your new vehicle and the entire team means everything to us. We genuinely appreciate you taking the time to share your positive experience and for recommending our services to others. Enjoy your new Escalade!
They are knowledgeable, attentive and very caring.
Would def recommend to friends and family in future.
Would def recommend to friends and family in future.
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by Sai
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Crest Cadillac responded
We are overjoyed to hear about your wonderful experience with our team. Your recognition of our staff's expertise and dedication means so much to us. We take great pride in providing thoughtful service that shows we genuinely care about each customer who walks through our doors. Thank you for trusting us with your automotive needs and for being willing to share our services with those close to you. We look forward to continuing to serve you with the same level of excellence in the future.
I would like to thank Monica for being an awesome help
with the vehicle i purchased. However, the loan department has very shady practices. Jody ran my credit through some lenders that i didn’t approve, i
with the vehicle i purchased. However, the loan department has very shady practices. Jody ran my credit through some lenders that i didn’t approve, i’m still trying to dispute the inquiries and I will continue because I did not authorize Jody to illegally run my Social Security number.
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by Dodgeram2010
Verified Customer
Verified Customer
Service Price Transparency
Dec 02, 2025 -
Crest Cadillac responded
Thank you for your feedback. We're pleased Monica provided excellent assistance with your vehicle purchase.
We take your credit inquiry concerns seriously and want to address this matter directly. Please contact Caleb Brosin at CBrosin@vtaig.com so we can discuss this situation and work toward a resolution.
We value your business and want to ensure your experience meets our high standards.
It was fantastic working with both Keily and Kodie on my
latest purchase. They both addressed all my concerns and went above my expectations.
latest purchase. They both addressed all my concerns and went above my expectations.
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by shrid99
Verified Customer
Verified Customer
Nov 25, 2025 -
Crest Cadillac responded
Thank you for your wonderful feedback! We're thrilled that Keilyn and Kodie exceeded your expectations and addressed all your concerns. Your recognition means so much to us, and we look forward to serving you again.
Keilyn Michaelis is a joy and genuine breath of fresh
air. Thankful! Love my car!
air. Thankful! Love my car!
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by CLWEAVER
Verified Customer
Verified Customer
Nov 18, 2025 -
Crest Cadillac responded
Thank you for your review! We are elated to hear that you had such a wonderful experience with us. It sounds like you felt truly cared for during your visit, and we're thrilled that you're enjoying your new vehicle. Having team members who bring genuine warmth and authenticity to every interaction is what makes the car buying experience special. Your appreciation means the world to us, and we're grateful you chose Crest Cadillac for your automotive needs.
Keilyn is the best of the best in every aspect of the
experience. Professional, courteous, knowledgable, warm, friendly. She sets the bar for a great customer experience at Crest Cadillac.
experience. Professional, courteous, knowledgable, warm, friendly. She sets the bar for a great customer experience at Crest Cadillac.
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by andycooper999
Verified Customer
Verified Customer
Other Employees Tagged:
Keilyn Michaelis
Oct 29, 2025 -
Crest Cadillac responded
We are excited to hear about your outstanding experience with us! It's wonderful to know that Keilyn provided such exceptional service and made your visit memorable. Her professionalism, courtesy, and knowledge clearly made a positive impact on your experience. We're thrilled that she demonstrated the warmth and friendliness that we strive for in every customer interaction. Your feedback about the high standard of customer experience at Crest Cadillac means so much to our team. Thank you for taking the time to share your positive experience!
Love crest amazing staff all excellent.
Very kind and helpful. Took care of my request in timely manner.
Very kind and helpful. Took care of my request in timely manner.
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by a.salafi81
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2025 -
Crest Cadillac responded
We are thrilled to hear about your wonderful experience with our team. Your kind words about our staff being excellent and helpful truly mean the world to us. We take great pride in providing timely service and ensuring every customer feels valued and cared for. It's feedback like yours that motivates our entire team to continue delivering the exceptional service you experienced. We're so grateful you chose us and look forward to serving you again in the future.