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Keith Anderson
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89 Reviews
89 Reviews of Keith Anderson
January 22, 2021
Staff at Patrick worked hard and expertly to solve front end axle and noise problem on 2014 Xc 60 in otherwise good shape maintained by and bought at Patrick back in 2014. Work completed well and car has do end axle and noise problem on 2014 Xc 60 in otherwise good shape maintained by and bought at Patrick back in 2014. Work completed well and car has done very well on long road trip. Thanks to John Smith and his crew!. More
by EGWARREN
Verified CustomerOther Employees Tagged: Joel Marrast, John Smith
Helpful 
January 22, 2021
Keith is amazing. He went above & beyond to help me. I also noticed that he was offering incredible service to other customers as I waited for my car to be fixed. Francis also noticed that he was offering incredible service to other customers as I waited for my car to be fixed. Francis More
by Francis
January 22, 2021
Amazing service department. Technician walkthrough video was great. The complimentary valet pickup and drop off is a game changer. They are by far the best Mazda service department in the area. was great. The complimentary valet pickup and drop off is a game changer. They are by far the best Mazda service department in the area. More
by CDLUPI08
January 18, 2021
Very clean and neat location. I was taken right away. All social distancing precautions were in place. I received a video of the service being conducted as well as a follow-up phone call on recommendat All social distancing precautions were in place. I received a video of the service being conducted as well as a follow-up phone call on recommendations. Would recommend to others. More
by KOZLOWSKI_MICHAEL
Other Employees Tagged: Joel Marrast, John Smith
January 15, 2021
I have been going to Volvo dealership and service for 22 years. We have had four car purchases. I scheduled my appointment and ended up waiting another hour. It was just an oil change and registration. Eve years. We have had four car purchases. I scheduled my appointment and ended up waiting another hour. It was just an oil change and registration. Every time the front desk manager would add hey you need tires, and windshield wipers.. more money. I said just do the service I came in for. I will get the other work done at another appointment. I feel like Volvo prices are too much and once you need a repair it is never covered and gee for the last three times no mention but now that the warranty is over I need so much done on a three year old car. More
by elkasl
Other Employees Tagged: Joel Marrast, John Smith
January 13, 2021
Everything is fine and the service is in place. high speed.The staff is very nice. I especially like the video during maintenance. Let me know the condition of the car clearly. speed.The staff is very nice. I especially like the video during maintenance. Let me know the condition of the car clearly. More
by Eddy
Other Employees Tagged: Joel Marrast, John Smith
January 08, 2021
Had 25k miles service. Awesome free Pick-up from and return to my house. Great communication. Service included video. My car was returned clean with car wash. return to my house. Great communication. Service included video. My car was returned clean with car wash. More
by DIAMOND.DOG.007
Other Employees Tagged: Joel Marrast, John Smith
January 01, 2021
First off, they recommended that I replace my cabin filter when they supposedly replaced it 5,000 miles ago on the last service. Luckily the manager recognized that it wasnt replaced the last time that filter when they supposedly replaced it 5,000 miles ago on the last service. Luckily the manager recognized that it wasnt replaced the last time that I actually paid for this service to be done. Secondly, they rifled through my trunk to do a recall and left it a complete mess. If I was aware that they were going to do this I would of cleared out the back for them. Lastly, I received a call from the driver stating that he was going to be at my house to drop off my car and would call when he arrived. One hour later I looked in the driveway and my car was sitting there, unlocked, with the keys in plain site for anyone to take for who knows how long. This is not good service in my eyes. I seem to have an issue every time I do service there. If it wasn't part of the buying agreement I wouldn't even bother. More
by AUGMAN2006
Other Employees Tagged: Joel Marrast
December 23, 2020
Scheduled a maintenance appt. came in they took it right away and was done a few earlier than expected. Very nice & prompt service! thank you! away and was done a few earlier than expected. Very nice & prompt service! thank you! More
by mandymarchand
Other Employees Tagged: Joel Marrast, John Smith
