Keith Anderson
Keith Anderson at Patrick Mazda
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Keith Anderson | Page 3

Service Manager

Patrick Mazda

189 Washington St
Auburn, MA 01501

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89 Reviews
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89 Reviews

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89 Reviews of Keith Anderson

December 21, 2020

Dealership Rating
Employee Rating

Prompt efficient service, gave me new information about my care, well informed staff, liked the video of the service. This form requires too many words More

by FLY2THEDREAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 24, 2020

Patrick Mazda responded

Hi there! Thank you very much for your 5-star review. We appreciate your feedback, and thank you for filling out the word count! Have a safe and happy holiday season.

December 18, 2020

Dealership Rating
Employee Rating

Excellent support on customer service. Great service on time and they send a video with all the details. If you need a ride they help you More

by J_CUEVAS5
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 24, 2020

Patrick Mazda responded

Hi there! Thank you very much for taking the time to leave a review for our service team. Wishing you many happy miles on the road ahead!

December 15, 2020

Dealership Rating
Employee Rating

I appreciated not only the ease of making an appointment, but having the necessary work done within the time frame stated, made the whole process very efficient. More

by bae17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 24, 2020

Patrick Mazda responded

Thank you for taking the time to leave a review for our service department! We truly appreciate your feedback and hope you have a safe and happy holiday season.

December 04, 2020

Dealership Rating
Employee Rating

The loaner was ready when I arrived and the service was handled efficiently. All of my questions were thoroughly answered and the team was knowledgeable and friendly More

by UVEX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 09, 2020

Patrick Mazda responded

Thank you very much for trusting us as your service department, and for taking the time to leave a review! We appreciate your business!

December 04, 2020

Dealership Rating
Employee Rating

I like Worcester Volvo (Patrick Mazda) but their lack of experience with Volvo has shown again. This is the 2nd service, they are 2/2, where they had trouble installing the latest software causing delay in More

by SIMON.REAVELY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 15, 2020

Patrick Mazda responded

Hello, Simon! Thank you for taking the time to leave a review; we truly appreciate your feedback. Our sincerest apologies for your experience with our service team and understand your frustrations. Please feel free to contact Aaron at atringuk@patrickmotors.com for any questions or concerns you may have.

December 01, 2020

Dealership Rating
Employee Rating

The team at Patrick Mazda was so easy to work with. The loaner service while my car was in for service and all the difference. More

by TIMRANYI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 07, 2020

Patrick Mazda responded

Thank you so much for your kind review and your business! We appreciate your feedback.

November 25, 2020

Dealership Rating
Employee Rating

I went in for a state inspection and to pick up a part. Service was quick and easy. Help with part installation was appreciated too. More

by Vhuang
Recommend Dealer
Yes
Dec 03, 2020

Patrick Mazda responded

Hello! Thank you so much for your business with our service department and for taking the time to leave a review. We appreciate your feedback!

November 24, 2020

Dealership Rating
Employee Rating

Needed a routine service on my vehicle and Patrick offered valet service for a loaner car, sent the video of the work and condition of my vehicle, and when I went in to pick it up, the cost of the ser More

by SHUGHES8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 03, 2020

Patrick Mazda responded

Hello! We're so thrilled to hear about your experience with our service department. Our team takes pride in quality-driven service, and we're so happy to hear that we exceeded your expectations. Thank you for your business and your kind review! Have a safe and happy holiday season.

November 24, 2020

Dealership Rating
Employee Rating

I’ve been getting my Mazda CX-5 serviced here since I got it a little over a year ago. This experience (tires) was positive, and all work has always been great. They go the extra mile. My only suggestion More

by LILPEACH29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

November 23, 2020

Dealership Rating
Employee Rating

The service at Patrick Volvo is always beyond what I’d anticipate/expect. I’ve always worked with John and he truly goes above and beyond to make sure the services are explained to me and the repair proce More

by whitneyaharding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joel Marrast, John Smith

Dec 03, 2020

Patrick Mazda responded

Hi, Whitney! Thank you so much for your business and for taking the time to leave a review. We appreciate your feedback and hope you have a safe and happy holiday season!

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