320 Reviews
Write a Review320 Reviews of Keith Fralin
July 18, 2026
Good visit, just took too long. My car did not go into the garage till about 30 minutes past my appointment time. Two hours plus for an oil change and tire rotation. My car did not go into the garage till about 30 minutes past my appointment time. Two hours plus for an oil change and tire rotation. More
July 16, 2026
I had a fantastic experience purchasing a new Hyundai Tucson Hybrid at Koons Woodbridge. Daniel was extremely professional, polite, and accommodating throughout the process, going on multiple test drive Tucson Hybrid at Koons Woodbridge. Daniel was extremely professional, polite, and accommodating throughout the process, going on multiple test drives and even staying late to finalize the purchase. Daniel knew our budget and worked very hard to deliver a vehicle, maximizing available discounts at a price we could afford. We also had a very positive experience with Alex, who helped secure the financing for the vehicle. My wife, kids, and I are really enjoying our new Tucson hybrid. Overall, I would highly recommend Koons Woodbridge Hyundai to anyone looking to buy a new (or used) car. More
Other Employees Tagged: CBC ADS, Daniel Whyte
July 14, 2026
I had two repairs scheduled for my vehicle that I had just purchased used from the dealership. I drove 2 1/2 hours to get there and arrived at 10:30 which was my appointment time. The door handle that wa just purchased used from the dealership. I drove 2 1/2 hours to get there and arrived at 10:30 which was my appointment time. The door handle that was to be replaced had to be painted three times. Two of those times were while I waited at the dealership. The undercarriage panel that was dragging on the road was not repaired at all, and it was not replaced because they didn't foresee that they needed to replace the part even though that's the reason I drove up there. So, I drove 2 1/2 hours home with the plate still dragging on the road. I left the dealership at 3:08 in the afternoon. More
Other Employees Tagged: CBC ADS, Sean Furr. Very good employee
July 10, 2026
xxxx poor communication between sales and maintenance. Purchased a used car and agreed upon a rear bearing replacement. Took four trips to there to establish and drop the car off. In the end the vehicle w Purchased a used car and agreed upon a rear bearing replacement. Took four trips to there to establish and drop the car off. In the end the vehicle was returned with no repairs. Zero communication between sales and maintenance More
Other Employees Tagged: CBC ADS
July 09, 2026
I had a great experience purchasing my car here. The entire process was easy and straightforward from start to finish. Everyone was friendly, direct, and easy to work with, and I never felt pressure The entire process was easy and straightforward from start to finish. Everyone was friendly, direct, and easy to work with, and I never felt pressured. They made buying a car a smooth and stress-free experience. I would definitely recommend them! More
Other Employees Tagged: CBC ADS

