Keith Fralin | Page 9

As always great customer service. Easy and flexible with appointment scheduling. Even though Koons aren’t the closest dealership to me I would not go to anyone else on the area to ser Easy and flexible with appointment scheduling. Even though Koons aren’t the closest dealership to me I would not go to anyone else on the area to service my car. More

by paul_kostadin Verified Customer Verified Customer

Report | Print

Quick and transparent quality customer service. Thank you,Jordan, for a great car buying experience Thank you,Jordan, for a great car buying experience More

by yeb515 Verified Customer Verified Customer

Report | Print

Provided pretty quick and accurate assistance. The facility is a bit cold but I guess that's the norm. The facility is a bit cold but I guess that's the norm. More

by ryantatum20 Verified Customer Verified Customer

Report | Print

Excellent people. No hassles. Very friendly. Freddy Romero did a great job and got us into a vehicle with a good deal No hassles. Very friendly. Freddy Romero did a great job and got us into a vehicle with a good deal More

by dalebelschner Verified Customer Verified Customer

Report | Print

The service was prompt and very professional. My Car was completed in less than an hour. My Car was completed in less than an hour. More

by martha.g.doerr Verified Customer Verified Customer

Report | Print

Everyone was very professional, quick to help, and kept me apprised of what was going on while I waited. me apprised of what was going on while I waited. More

by ccrossman89 Verified Customer Verified Customer

Report | Print

My key for my 2026 Santa Fe does not turn car on. I had several people try using key to tell car on still does not work. I will return to get it fixed I had several people try using key to tell car on still does not work. I will return to get it fixed More

by thkulord Verified Customer Verified Customer

Report | Print

Our sales person, Freddy, was good to work with. The finance department and registering out of state was a complete nightmare. So much so that we will never buy from this dealership again. The finance department and registering out of state was a complete nightmare. So much so that we will never buy from this dealership again. More

by sdr425 Verified Customer Verified Customer

Report | Print

Very friendly salesman and finance. Worked diligently to obtain color of vehicle and best financing. Worked diligently to obtain color of vehicle and best financing. More

by dstanley4 Verified Customer Verified Customer

Report | Print

Excuses and miscommunication blamed on customer. I hate coming here and I avoid it at all cost. I hate coming here and I avoid it at all cost. More

by AK Verified Customer Verified Customer

Report | Print