Keith Fralin | Page 11

They inflated three tires to 35psi (good! ) and one tire to 31psi (bad!). This should be a no-brainer checklist item. :( ) and one tire to 31psi (bad!). This should be a no-brainer checklist item. :( More

by h.brendan.burke Verified Customer Verified Customer

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They told me it would only take 4 hours but they ended up keeping my car overnight. What was the point in getting an appointment if it was still going to take over 24 hours? keeping my car overnight. What was the point in getting an appointment if it was still going to take over 24 hours? More

by sidhuraj Verified Customer Verified Customer

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Amazing service. He was extremely helpful with assistance on my vehicle and was thoughtful to my needs He was extremely helpful with assistance on my vehicle and was thoughtful to my needs More

by btizzle705 Verified Customer Verified Customer

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Nick was very through, professional, and showed me various Tucson until we got to the price range that I liked. Very helpful in doing the various paper work to show the price differences. I cant reme various Tucson until we got to the price range that I liked. Very helpful in doing the various paper work to show the price differences. I cant remember the managers name, but he too was very helpful. I would say, you might need, to get a new finance manager. I could not understand his (English) dialect so had I to ask him to repeat it several times so I could piece together what he was saying. He also did not listen to what I was communicating to him, he would repeat his sales pitch over and over again after I said I was not interested. I am not sure if he did what I requested and that was to give me the necessary paper work to cancel the extended warrenty for my 2020 GMC pickup. I never got any paper work, but he did say, he would pass it along to (here again I could not understand what he was saying) someone. At that point I was ready to leave. More

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I had a great experience at this location. Salesperson, Fredy was amazing, great customer service. Salesperson, Fredy was amazing, great customer service. More

by yvonnemay18 Verified Customer Verified Customer

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The overall rating of this place is very good. Everyone there was really helpful and went going above and beyond just selling us a car. Everyone there was really helpful and went going above and beyond just selling us a car. More

by nichsmith019 Verified Customer Verified Customer

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They were amazing! So helpful with providing information and getting me the car i wanted. So helpful with providing information and getting me the car i wanted. More

by csharpe97 Verified Customer Verified Customer

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Standard car dealership - bought a used car with minimal issues. They were not really willing to negotiate car price but compromised on other issues I wanted to have resolved before purchasing the car. issues. They were not really willing to negotiate car price but compromised on other issues I wanted to have resolved before purchasing the car. More

by Afleishe Verified Customer Verified Customer

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Good customer service, the one who attended me was kind and cordial, he explained to me what I needed to know and cordial, he explained to me what I needed to know More

by carmibustillos Verified Customer Verified Customer

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I would like this review to be your primary focus in 2026 while you're planning your car shopping experience here at Koons Woodbridge Hyundai. I arrived without an appointment and was greeted by Michael Wa while you're planning your car shopping experience here at Koons Woodbridge Hyundai. I arrived without an appointment and was greeted by Michael Watson on the sidewalk. I started my search online and found this dealership had a vehicle I was interested in test driving. It was the third car I looked at that day and still had 3 others that I set appointments to test drive. I ended up cancelling all other appointments and started a purchase with Michael. Yes, I loved the vehicle, but I'm sure I would have loved any of the ones I had planned to see. It was something about Michael's character that I knew I wanted to proceed. The entire experience led positively. I got to know my sales rep and hear stories of his daughter and wife, while I showed him some really cool iPhone apps I had found. There was a focus on me as the customer and not once did I sense that they couldn't meet my needs. Staff came to me with paperwork and numbers and worked with me to beat my pre-approval. I feel I got exactly what I wanted out of the deal. I drove away that same day. I am beyond satisfied with my purchase and the experience. I rate this dealership, Michael, and his team FIVE FANTASTIC STARS ⭐⭐⭐⭐⭐ More

by scjacinta Verified Customer Verified Customer

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