Keith Hawk | Page 12

I had a really great experience at concordville subaru. Doug was fair and honest and made the process simple and enjoyable. Doug was fair and honest and made the process simple and enjoyable. More

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They had everything ready when I arrived for a test drive. Process was easy and enjoyable. drive. Process was easy and enjoyable. More

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This is now the second car I have bought at Concordville Subaru even though I live in Delaware! I go there because the team is knowledgeable, helpful, efficient and truly care about their customers. However Subaru even though I live in Delaware! I go there because the team is knowledgeable, helpful, efficient and truly care about their customers. However, this experience was better than my previous one (which was pretty great). Bob (Robert) handled everything perfectly. He knew the product well and was able to explore endless options with me. As a new mom and someone who has to go to work in the snow, there were many factors to consider. And Bob knocked it out of the park. He was kind and personable. People talk about feeling like someone is trying to get one over on you- and that was not the case! Bob truly wanted to find me the best car possible for me, my family, our needs, and our finances. While I have always loved my Subarus and the brand, I now also love Bob from Subaru. I will not only be continuing to go to Concordville, but also to Bob for all of our needs. Even though buying a car can be stressful and a long process (paper work, finances, insurance, etc.), Bob made sure I was taken care of and comfortable with everything. This was only my second time buying a car for myself he explained everything so I thoroughly understood what it all meant and I could make an informed decision. Without a doubt, this was my best experience in sales. Thank you, Bob! More

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Anthony was fabulous. He got me exactly the car I wanted. Loving my 4th Subaru! He got me exactly the car I wanted. Loving my 4th Subaru! More

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Great experience from start to finish, with Nathalie leading the way the entire time, and the "Love Encore" session, getting to understand the Crosstrek's technology. leading the way the entire time, and the "Love Encore" session, getting to understand the Crosstrek's technology. More

by Mark B Verified Customer Verified Customer

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I've bought 5 Subarus from this dealership over the last 7 years for my family. Happy with both the sales staff & service. Luis is new but shows great potential as a sales guy. He's genuinely interested in 7 years for my family. Happy with both the sales staff & service. Luis is new but shows great potential as a sales guy. He's genuinely interested in you which is the key for a good salesman. More

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Elvin was great and very knowledgeable about the vehicle. He offered to help connecting the phone to the android audio. He was also great with 6 year old throughout the entire process. He offered to help connecting the phone to the android audio. He was also great with 6 year old throughout the entire process. More

by cmagerr Verified Customer Verified Customer

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The sales person Anthony Cappello was very helpful and polite through the whole process was satisfied with the trade I go polite through the whole process was satisfied with the trade I go More

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Bob Novotny made quite enjoyable a process I feared would be terribly stressful--especially for a senior woman buying a car on my own. But it was clear from the outset that I could trust Bob. His professiona be terribly stressful--especially for a senior woman buying a car on my own. But it was clear from the outset that I could trust Bob. His professionalism and knowledge, genuine and friendly manner, and attentiveness and support were key factors in my decision to purchase a 2025 Forester instead of the other brand I had been considering seriously. Bob asked all the right questions to learn about my needs and what I wanted from a new vehicle. He answered all my too numerous questions and even brought me snacks while my trade in was being assessed. From my initial online communication with Madison Fife (and her impressive responsiveness just before a holiday) to the final signing process with the equally friendly and professional Keith Hawk, the entire purchasing process went smoothly, was stress-free and actually kinda fun. I had a sense throughout that they each genuinely cared and wanted me to make the decision right for me. And I absolutely did. I love my new Forester. It is a beautiful car and a pleasure to drive. Concordville Subaru is a fantastic dealership, and I couldn't recommend them more strongly. Thanks so much to each of you! More

by kathdhall Verified Customer Verified Customer

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Everyone was very attentive and helpful. Angelo stayed late to help answer all of our questions when we were deciding to purchase. Angelo stayed late to help answer all of our questions when we were deciding to purchase. More

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