Keith Jones | Page 2

Great dealership and really helpful sales associates. Everyone treated me very well and kept the car buying experience very enjoyable. Highly recommend Infiniti of Louisville and Ian Fannin and Zach John Everyone treated me very well and kept the car buying experience very enjoyable. Highly recommend Infiniti of Louisville and Ian Fannin and Zach Johns! Thank you for everything. More

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Great Dealership - Straight Shooters, Conscious And Highly Professional. The Brat Southern Hospitality To Serve Luxury Customers. Highly Professional. The Brat Southern Hospitality To Serve Luxury Customers. More

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Raised the price of vehicle 1000. 00 at closing. I had clarified twice before coming in as we couldn’t come to terms three weeks earlier. Manager agreed to my original offer. Had other 00 at closing. I had clarified twice before coming in as we couldn’t come to terms three weeks earlier. Manager agreed to my original offer. Had others in my car listening on speaker phone to our conversation. Once there this time he said I was mistaken. I refused this increase. And explained a man’s word is important. And the business they represent. Having bought 80 or more cars I understand the process. Be careful of any paperwork if buying here. Was a certified 2021 Nissan Rogue we were purchasing. He was surprised I refused. Wonder how often this works? More

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The entire team, sales, finance and management, were great to work with. We have been doing business at this dealership for many years and always have a great experience. great to work with. We have been doing business at this dealership for many years and always have a great experience. More

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The sales and Management staff work hard to keep you informed of their stock and want to earn your business. No surprises in their pricing. informed of their stock and want to earn your business. No surprises in their pricing. More

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A MUST READ:::: I came out to this dealership from Chicago Illinois at the Managers request. Last year on APRIL 30th 2021 I rescued 2 young men out of a Drive by Shooting in my 2017 QX80. After I got Chicago Illinois at the Managers request. Last year on APRIL 30th 2021 I rescued 2 young men out of a Drive by Shooting in my 2017 QX80. After I got both of the young boys to the hospital my QX80 was unusable because blood was everywhere. Someone started a gofundme and got my interior replaced and it was good as new but my wife wouldn't ride in the vehicle because she is filipino and says the truck had bad spirits in it. I was upside down in payment and i had 375000 miles on it as I use it for work. My local infiniti dealership didnt have inventory and the car i wanted was at this dealership. So my Infiniti store called this one and the next thing I know I received a call from the Manager. He assigned a young man named Keith Jomnes to me and they asked me to drive out and that they wanted to help me. So I drove out there. When I arrived they inspected my vehicle and told me they would like to pay off my vehicle. They showed me then 2020 QX80 I liked asked me not to pay attention to the price and to just see if i liked it. After a test drive i was in love with the vehicle. They GAVE ME that vehicle at their cost and between the payoff of my old vehicle and the cost of the newer on I saved close to $12000 in expenses coming out here. The vehicle came with a life time warranty as well on powertrain as well which is nice after the 8 year unlimited milage warranty expires in 2028. The manager says "its nice to make money for the dealership but sometimes we have to do the right thing and just help people that help others." I cried and hugged the salesman when he told me the price and said the were buying my old one outright from me. You restored my lifestyle and my wife now drives with me in the new vehicle. THANK YOU SO MUCH!!! More

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The service at IOL is top notch! Anna is knowledgeable and makes me feel like I’m her only customer! Anna is knowledgeable and makes me feel like I’m her only customer! More

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The Dealership was a great experience. The people involved were very friendly and resourceful. They communicated very well. I will be buying from them again! involved were very friendly and resourceful. They communicated very well. I will be buying from them again! More

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I thoroughly enjoyed my experience at Infiniti. Zack Murphy is an exceptional car salesman. I was impressed by his knowledge of the infinity brand and ability to compare its uniqueness against competito Murphy is an exceptional car salesman. I was impressed by his knowledge of the infinity brand and ability to compare its uniqueness against competitors. Cam Meredith is the guy to see if you want the best protection package. Both gentlemen are professional, efficient and trustworthy. I’m in love with my new QX60 and glad I went with Infiniti! More

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The entire staff was very courteous and helpful. They made our car buying experience very easy. I will definitely recommend this car dealership to my friends made our car buying experience very easy. I will definitely recommend this car dealership to my friends More

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