Keith Knowlson
Keith Knowlson at Spitzer Acura

Keith Knowlson | Page 16

Service Advisor

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.8
205 Reviews
4.8

205 Reviews

Write a Review

205 Reviews of Keith Knowlson

November 20, 2023

Dealership Rating
Employee Rating

I have dealt with Spitzer’s service department for 15 years and three different cars. I have never been disappointed. I have always been treated unbelievably well, have always been afforded a loaner, hav More

by JMIKEGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Dalton Bruni , J Baker, Nicolas Desarno, Adam Drakulic, Scott Guy, John Layman, Andrew Spitzer

Nov 20, 2023

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 20, 2023

Dealership Rating
Employee Rating

From the time we bought have bought ourMDX we have been very satisfied with both the salesman Chris and everyone else involved in the sale. now with our first service that service call was just as great, More

by BJDUNLAP4935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

Nov 20, 2023

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 18, 2023

Dealership Rating
Employee Rating

They very accommodating on working me in for my problem on short notice. Keith always explains what service department is doing before preforming any service . More

by NMSHCR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear Keith was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2023

Dealership Rating
Employee Rating

My appointment was for 8 and I was taken right in. I waited in the clean customer lounge. I asked for information on my car such as when my warranty was up and he so kindly wrote everything down for More

by FIESTYFRAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Nov 13, 2023

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 11, 2023

Dealership Rating
Employee Rating

Keith had everything set up for our services including a courtesy car. Since Keith had another customer when we returned to pick up our vehicle, Albert had our paperwork ready for us to pay for the service More

by W.LADIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2023

Spitzer Acura responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

November 08, 2023

Dealership Rating
Employee Rating

Sales rep was truly the best rep I have ever dealt with. Just because of Adam I will be back and will communicate it the experience positively. More

by tamaralaut17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Capozoli, Adam Solomon, Dalton Bruni , Adam Drakulic, Matt Popovich

Nov 08, 2023

Spitzer Acura responded

Thank you, Tamara! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Adam met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

November 05, 2023

Dealership Rating
Employee Rating

Always a good experience coming into your shop. Layne and the rest of the staff are always courteous and accommodating . More

by JMAUDASSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Nov 05, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

November 02, 2023

Dealership Rating
Employee Rating

Always kind and does a great job making sure all is explained well. Thank you More

by NJSNOOP01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Nov 02, 2023

Spitzer Acura responded

Thank you! Layne and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

October 29, 2023

Dealership Rating
Employee Rating

Always great service. . professional, courteous and always update service needs They are very accommodating to mourns hedule More

by MCLEAN.JUDY.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel , John Layman

Oct 30, 2023

Spitzer Acura responded

Judy, Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

October 25, 2023

Dealership Rating
Employee Rating

The service at Spitzer is always great! It’s easy to make an appointment and everyone is very helpful. More

by MeganY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Ryan Capozoli, Lynn Osborn , John Layman

Oct 25, 2023

Spitzer Acura responded

Megan, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

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