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Keith Mattingly
Keith Mattingly at Secor Volvo Cars

Keith Mattingly | Page 14

Service Advisor

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.7
293 Reviews

Dealership Experience

6 yrs, 10 mos

Industry Experience

28 yrs, 7 mos

4.7

293 Reviews

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293 Reviews of Keith Mattingly

February 28, 2024

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Employee Rating

Excellent service. Courteous and on time. Very good computer records of every conversation we had about my car. More

by JOHN@JFABBOT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

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Feb 28, 2024

Secor Volvo Cars responded

Hi John, we're glad to know you appreciated our timely and courteous service at Secor Volvo Cars. We look forward to serving you again! Safe travels!

February 27, 2024

Dealership Rating
Employee Rating

Quick response, fast service, great customer service! ! Keith was awesome and got me a loaner car! Love decor! More

by JESSICAORSINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 04, 2024

Secor Volvo Cars responded

Hi Jessica, we're glad to know that Keith and our team at Secor Volvo Cars were able to provide you with quick service and a loaner car. We look forward to serving you again! Safe travels!

February 27, 2024

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Employee Rating

Terrific, timely and professional service, solved a problem in minutes that another dealer had spent hours working on without success More

by JOESAUNDERS1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 27, 2024

Secor Volvo Cars responded

Joe, we're glad to know our team at Secor Volvo Cars was able to solve your problem efficiently and professionally. Thanks for the positive feedback!

February 24, 2024

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Employee Rating

They have excellent service and are sure to let the customer know exactly what is being done and the cost. Very transparent More

by LMTHOMASCO06355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 26, 2024

Secor Volvo Cars responded

Hi L M Thomas! We appreciate your positive feedback! Transparency is key in our service here at Secor Volvo Cars, and we're glad to know you found it valuable. Thanks for choosing us!

February 23, 2024

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Employee Rating

Great experience - still waiting for my receipt in the mail though. Care was cleaned prior to my picking up which is a nice touch. The team is very talented and excellent communication. More

by CHANOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Print
Feb 26, 2024

Secor Volvo Cars responded

Hi C Hanover! We're glad to know that you had a great experience with us at Secor Volvo Cars! We appreciate your patience while we get that receipt out to you. Thank you for the kind words about our team and communication, it means a lot!

February 23, 2024

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Employee Rating

So helpful and supportive! From purchase through service they beat all the other dealerships I have worked with. More

by SWILLINGHAM1793
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss, Anthony Mitchell , Julie Mei

Print
Feb 23, 2024

Secor Volvo Cars responded

Thanks for the stellar review!! We're glad to know you've found our team at Secor Volvo Cars supportive and helpful. Looking forward to serving you again in the future!

February 23, 2024

Dealership Rating
Employee Rating

Keith and the team were beyond helpful. Service was quick and efficient. Couldn’t be happier with the experience. More

by thalitacarega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard

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Feb 23, 2024

Secor Volvo Cars responded

We're delighted to know that Keith and our team at Secor Volvo Cars provided you with quick, efficient service. Thanks for sharing your positive experience!

February 22, 2024

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Employee Rating

I have found this service unit to be very professional and extremely competitive. I have been a customer for nearly 20 years and they have been very consistent over the years. I highly recommend this de More

by BOBWRIGHT3541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 22, 2024

Secor Volvo Cars responded

We're so glad to know you've had consistent, positive experiences with us at Secor Volvo Cars over the years. Thank you for your continued support and recommendation!

February 19, 2024

Dealership Rating
Employee Rating

Excellent service, as usual! Service was fast while I waited. Appreciate the sparkling clean car, inside and out. Ready for the next 100K miles. More

by CARLFRANZONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Print
Feb 19, 2024

Secor Volvo Cars responded

Hi Carl! We're glad to know that you had a great experience at Secor Volvo Cars! We always aim for fast service and clean cars. Here's to the next 100K miles in your vehicle!

February 11, 2024

Dealership Rating
Employee Rating

Everything went very smoothly and Keith was great to deal with.My car was pleasant ly clean when I arrived. More

by paul.forcier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Weiss , Julie Mei

Print
Feb 12, 2024

Secor Volvo Cars responded

Hi Paul! We're glad to know that your experience with Keith at Secor Volvo Cars went smoothly and you found your car nicely cleaned upon arrival. Thanks for the positive feedback!

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