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Keith Osier
Keith Osier | Page 23
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
263 Reviews
Dealership Experience
24 yrs, 11 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
263 Reviews
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263 Reviews of Keith Osier
December 31, 2018
Exelent Very good services, was so fast, and exelent. I do recomend! Very friendly, they call me before that i espect, and my car is well now! Very good services, was so fast, and exelent. I do recomend! Very friendly, they call me before that i espect, and my car is well now! More
by amarilism71
Verified CustomerOther Employees Tagged: Scott Rhodes, Patrick Zimmerman , Charles Halter, Dave Robinson, Ed Smith
December 26, 2018
Inspection Our car was in for its' annual inspection. The drop off and sign is was efficient. The staff is always courteous and friendly. The wait time for th Our car was in for its' annual inspection. The drop off and sign is was efficient. The staff is always courteous and friendly. The wait time for this was quick! More
by irene
Other Employees Tagged: Al
December 21, 2018
Just in Time for Winter Having been out of town for the month of November, the first snow fall I encountered upon my return (and the inability to get my car up the driveway) Having been out of town for the month of November, the first snow fall I encountered upon my return (and the inability to get my car up the driveway) made me realize I needed to quickly get my snow tires on. I made a call to Cortese and they told me to bring up my car the same day, They mounted my tires and also realized my oil change was due (that observation saved me a return trip). That type of response and service is the reason that Cortese Ford is the ONLY place I will take my car. The attitude of the people you deal with is tremendous and the local WiFi allows me to work while waiting for my car. More
by TLJH
Other Employees Tagged: Patrick Zimmerman , Andy Whitmore
December 20, 2018
GREAT JUST TWO SIMPLE WORDS GREAT SERVICE!!!! WON'T LET ME SUBMIT ENTRY. .I NEEDED TO EXPRESS THE VISIT IN MORE WORD. JUST TWO SIMPLE WORDS GREAT SERVIC JUST TWO SIMPLE WORDS GREAT SERVICE!!!! WON'T LET ME SUBMIT ENTRY. .I NEEDED TO EXPRESS THE VISIT IN MORE WORD. JUST TWO SIMPLE WORDS GREAT SERVICE!!! More
by THILL7
December 13, 2018
Oil change Scheduled my 2018 f-350 for its first oil change. No problem. Arrived on time. No problem. Was greeted by service warmly. No problem. Went to sit with Scheduled my 2018 f-350 for its first oil change. No problem. Arrived on time. No problem. Was greeted by service warmly. No problem. Went to sit with Tom Ciavarri. No problem. He lays down an info sheet on the new 2019 Ranger. PROBLEM! They aren't available yet and we need a new truck for the wife. Tom said no problem. We get one in I'll call you. Problem solved! Thanks Cortese Ford...problem solvers one and all. And thanks to the front end guys for polishing off that dozen donuts. More
by retsof176
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman , Ron Christiano, Tommy Ciavarri, Charles Halter, Dave Robinson, Ed Smith, Steve Weston
November 30, 2018
Touch up/Doll up Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they Darren took care of this service with the usual great service that we always get from him and the staff at Cortese Ford. Whatever the problem he/they take care of it. We have been having our vehicles serviced here for over 40 years and we will keep taking our vehicles there. Darren's name is not below but he gets 5 stars also. More
by DCORNWAL
Other Employees Tagged: Darren Van Orden
November 28, 2018
Excellent work The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were The service was done in the promptly in the time that I was promised. I am happy that the work was done completely and all of the service people were very polite and helpful. Primary contact was: Al Rosetter who is not listed below. More
by rwb0
Other Employees Tagged: Al Rosetter
November 24, 2018
Oil Change Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past fo Most recently had an oil change on an Explorer. This was not my first service performanced by Cortese as I have used them several times in the past for my previous car. The service is always performed as expected and the staff is friendly. Additionally, the cost of service is definitely fair for the quality of work performed. I highly recommend!! More
by suzanne.uloth
Other Employees Tagged: Patrick Zimmerman , Victor Bay, Steve Weston, Shane Chapin
November 21, 2018
Patrick was very courteous. Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and profess Called in a timely matter to let me know what was needed and service was completed as he stated over the phone. Very friendly to deal with and professional. More
by RBATTISTA
November 08, 2018
Caring and friendlier atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots atmosphere, the service team is great and the car is great after service, will recommend anybody to visit Cortese dealer for any car in their lots More
by wochaya
Other Employees Tagged: Charles Halter
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