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Keith Osier
Keith Osier | Page 23
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
277 Reviews
Dealership Experience
25 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Languages Spoken
English
277 Reviews
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277 Reviews of Keith Osier
March 25, 2019
Low tire pressure I had low tire pressure that kept coming on, on my new F-150 they fit me right in and fixed it free of charge within 30 minutes. Very personable peopl I had low tire pressure that kept coming on, on my new F-150 they fit me right in and fixed it free of charge within 30 minutes. Very personable people in the service center. More
by rkahl86
Verified CustomerOther Employees Tagged: Al Rosseter
March 21, 2019
I was looking to save some money Ever since I bought a new Ford vehicle from Wayne Rainey way before you became Cortese this Ford Dealership has been nothing but professional from Sal Ever since I bought a new Ford vehicle from Wayne Rainey way before you became Cortese this Ford Dealership has been nothing but professional from Sales people to the Service Department employees I have dealt with. More
by gridgnome
Other Employees Tagged: Wayne Rainey , Jeff Cooper
March 20, 2019
Professionalism at it's best. They do a great job time after time, no matter of what brand I own. Very knowledgeable folks. Will always keep you posted and with a smile. They do a great job time after time, no matter of what brand I own. Very knowledgeable folks. Will always keep you posted and with a smile. More
by CHICORP
Other Employees Tagged: Dave Robinson
March 19, 2019
Thank you for taking care of my emergency repair ! Thank you Al our service advisor for helping me out and taking care of my repair !! Cortese Ford Service advisors ( Keith Al, Darren .Patrick ) , Thank you Al our service advisor for helping me out and taking care of my repair !! Cortese Ford Service advisors ( Keith Al, Darren .Patrick ) , ( Susan in the office who always has a smile ) and Technicians have always been courteous and knowledgeable. More
by ROCHMOM
Other Employees Tagged: Patrick Zimmerman, Darren Van Orden, Al Rosetter,
March 18, 2019
Attentative to your car service needs Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always pr Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always provides excellent service. Very efficient, car is ready within in a reasonable amount of time. More
by JAMA11
Other Employees Tagged: Dave Robinson, Patrick Zimmerman, Darren Van Orden
March 18, 2019
employees when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there More
by adfreezer
Other Employees Tagged: Dave Robinson, Patrick Zimmerman
February 26, 2019
Car nys inspction Great customer service , Mechanics, service manager are knowledgeable and helpful. Location is easy to get to. Plenty of parking.i enjoyed the free c Great customer service , Mechanics, service manager are knowledgeable and helpful. Location is easy to get to. Plenty of parking.i enjoyed the free coffee and WiFi. More
by aanih
Other Employees Tagged: Patrick Zimmerman
February 08, 2019
Car Battery To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as if no one was helping and no one cared . But then I met Nick at Doge he set me up and explained everything to me . At first I had a rough start with the manager Keith at Ford due to his customer service but it was turned around and they got me squared away! And it only took 4 hours for my problem to be solved , im a happy camper! Go check em out More
by macaylabrown96
Other Employees Tagged: Nick @ Doge
February 08, 2019
Awesome sales team and amazing service staff Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The servic Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The service department always take good care of me and all my vehicles. More
by metz
Other Employees Tagged: Darren Sneddon, Phil Valenti , Darren, Patrick, Al
February 06, 2019
Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More
by eturn
Other Employees Tagged: Scott Rhodes , Charles Halter, Dave Robinson, Ed Smith, Patrick Zimmerman
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