Keith Osier | Page 22
Service Department Manager
Cortese Ford Lincoln
2400-2500 West Henrietta Road
Rochester, NY 14623
Dealership Experience
24 yrs, 11 mos
Industry Experience
29 yrs, 11 mos
Languages Spoken
English
263 Reviews
Write a Review263 Reviews of Keith Osier
March 18, 2019
Attentative to your car service needs Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always pr Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always provides excellent service. Very efficient, car is ready within in a reasonable amount of time. More
Other Employees Tagged: Patrick Zimmerman , Dave Robinson, Darren Van Orden
March 18, 2019
employees when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there More
Other Employees Tagged: Patrick Zimmerman , Dave Robinson
February 26, 2019
Car nys inspction Great customer service , Mechanics, service manager are knowledgeable and helpful. Location is easy to get to. Plenty of parking.i enjoyed the free c Great customer service , Mechanics, service manager are knowledgeable and helpful. Location is easy to get to. Plenty of parking.i enjoyed the free coffee and WiFi. More
Other Employees Tagged: Patrick Zimmerman
February 08, 2019
Car Battery To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as if no one was helping and no one cared . But then I met Nick at Doge he set me up and explained everything to me . At first I had a rough start with the manager Keith at Ford due to his customer service but it was turned around and they got me squared away! And it only took 4 hours for my problem to be solved , im a happy camper! Go check em out More
Other Employees Tagged: Nick @ Doge
February 08, 2019
Awesome sales team and amazing service staff Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The servic Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The service department always take good care of me and all my vehicles. More
Other Employees Tagged: Darren Sneddon, Phil Valenti , Darren, Patrick, Al
February 06, 2019
Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman , Charles Halter, Dave Robinson, Ed Smith
January 11, 2019
Awesome service! Loved working w everyone at. Cortese! Made it a smooth and easy purchase. Buying a vehicle is usually a stressful time and I don’t feel that way at al Loved working w everyone at. Cortese! Made it a smooth and easy purchase. Buying a vehicle is usually a stressful time and I don’t feel that way at all. More
Other Employees Tagged: Darren Sneddon, Phil Valenti , David Eichelberger
January 08, 2019
Periodic Service and recall Wonderful prompt and pleasant service. All good. Also a kind and pleasant shuttle service to my home. Everyone was kind a courteous. And the car Wonderful prompt and pleasant service. All good. Also a kind and pleasant shuttle service to my home. Everyone was kind a courteous. And the car is working just fine. More
Other Employees Tagged: Patrick Zimmerman , Darren Vanorden ,
January 07, 2019
Darren is great!! I trust him completely!! I wouldn’t go an! I will only buy Fords so I can continue to get my vehicles serviced here!! That is the highest compliment I can give! True assets to the Ford brand! I will only buy Fords so I can continue to get my vehicles serviced here!! That is the highest compliment I can give! True assets to the Ford brand! More
Other Employees Tagged: Darren Sneddon
January 05, 2019
Cortese Ford Service is honest and they do great work I have been taking my vehicles to Cortese Ford for service for several years now. The staff is always courteous and I don't have to worry about gettin I have been taking my vehicles to Cortese Ford for service for several years now. The staff is always courteous and I don't have to worry about getting "cheated" because I'm a woman. They have always been honest, fair, and done great work. More
Other Employees Tagged: Scott Rhodes, Patrick Zimmerman , Charles Halter, Dave Robinson, Ed Smith

