Keith Osier
Keith Osier at Cortese Ford Lincoln

Keith Osier | Page 22

Service Department Manager

Cortese Ford Lincoln

2400-2500 West Henrietta Road
Rochester, NY 14623

Contact Me
4.7
263 Reviews

Dealership Experience

24 yrs, 11 mos

Industry Experience

29 yrs, 11 mos

Languages Spoken

English English

4.7

263 Reviews

Write a Review

263 Reviews of Keith Osier

March 18, 2019

Dealership Rating
Employee Rating

Attentative to your car service needs Patrick is very pleasant, he calls me by name when in come for service. Very thorough in asking questions about any car problems. Everyone always pr More

by JAMA11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman , Dave Robinson, Darren Van Orden

Jun 14, 2019

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Samantha Cortese Customer Relations Manager 585-277-3214

March 18, 2019

Dealership Rating
Employee Rating

employees when i come in to have service work done the employees are aiways helpful and to let them know if i need anything while i am there More

by adfreezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman , Dave Robinson

Jun 14, 2019

Cortese Ford Lincoln responded

Adfreezer, we appreciate your feedback of our Staff's outstanding service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

February 26, 2019

Dealership Rating
Employee Rating

Car nys inspction Great customer service , Mechanics, service manager are knowledgeable and helpful. Location is easy to get to. Plenty of parking.i enjoyed the free c More

by aanih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman

Jun 14, 2019

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 08, 2019

Dealership Rating
Employee Rating

Car Battery To start off it was VERY Rocky. From the customer service Reps , To the managers to the service center people over at Doge as well. At first I felt as More

by macaylabrown96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick @ Doge

Jun 14, 2019

Cortese Ford Lincoln responded

Macaylabrown96, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

February 08, 2019

Dealership Rating
Employee Rating

Awesome sales team and amazing service staff Phil treated me with respect as we made a deal on a 2018 Ford Edge SEL. Financing through Darren was a breeze and he got me what I wanted. The servic More

by metz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Phil Valenti , Darren, Patrick, Al

Jun 14, 2019

Cortese Ford Lincoln responded

Metz, we're pleased to hear everything was completed to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

February 06, 2019

Dealership Rating
Employee Rating

Battery change Quick, efficient, polite - My go-to service center! Went there for a battery change and was in and out in under an hour. Car works great now. More

by eturn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Patrick Zimmerman , Charles Halter, Dave Robinson, Ed Smith

Jun 14, 2019

Cortese Ford Lincoln responded

Eturn, thank you for your kind words and congratulations on your new vehicle! We hope you continue to choose Cortese Ford Lincoln, Inc. for all your vehicle needs! Take care! Samantha Cortese Customer Relations Manager 585-277-3214

January 11, 2019

Dealership Rating
Employee Rating

Awesome service! Loved working w everyone at. Cortese! Made it a smooth and easy purchase. Buying a vehicle is usually a stressful time and I don’t feel that way at al More

by shelbyrose09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon, Phil Valenti , David Eichelberger

Jun 14, 2019

Cortese Ford Lincoln responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Cortese Ford Lincoln, Inc. for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

January 08, 2019

Dealership Rating
Employee Rating

Periodic Service and recall Wonderful prompt and pleasant service. All good. Also a kind and pleasant shuttle service to my home. Everyone was kind a courteous. And the car More

by maxine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Zimmerman , Darren Vanorden ,

Jun 14, 2019

Cortese Ford Lincoln responded

Maxine, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again! Samantha Cortese Customer Relations Manager 585-277-3214

January 07, 2019

Dealership Rating
Employee Rating

Darren is great!! I trust him completely!! I wouldn’t go an! I will only buy Fords so I can continue to get my vehicles serviced here!! That is the highest compliment I can give! True assets to the Ford brand! More

by pattypheff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darren Sneddon

Jun 14, 2019

Cortese Ford Lincoln responded

Reviews like yours provide encouraging feedback. Please let us know if there is ever anything else we can do for you! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

January 05, 2019

Dealership Rating
Employee Rating

Cortese Ford Service is honest and they do great work I have been taking my vehicles to Cortese Ford for service for several years now. The staff is always courteous and I don't have to worry about gettin More

by Rainbowflyr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Rhodes, Patrick Zimmerman , Charles Halter, Dave Robinson, Ed Smith

Jun 14, 2019

Cortese Ford Lincoln responded

Thanks for the positive star rating, Rainbowflyr! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Safe travels! Samantha Cortese Customer Relations Manager 585-277-3214

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