Matt Moore

I was prepared for disappointment with an issue I had, but Matt refused to let me be disappointed. He went above and beyond my expectations to keep me happy. I could not be more please with how he handl but Matt refused to let me be disappointed. He went above and beyond my expectations to keep me happy. I could not be more please with how he handled the situation. He prevented the frustration of multiple trips and made my issue hassle free. I'm not just happy with my experience, I'm actually shocked it was so pleasant when comparing it to any other business these days. Thank you so much Matt! More

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He claimed that he does not represent kia he works for royal. Cant get anything accomplished on the kia recalls. Did not offer me another car just told me to bring my one and only car to him and he wou royal. Cant get anything accomplished on the kia recalls. Did not offer me another car just told me to bring my one and only car to him and he would get around to it sometime between now and the 20th of december 2023. So with this being a kia recall to park my car and not drive it and tell me he cant help me with another car just bring your car here and stay stranded because thats what kias recall is. I dont even know what to say More

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I started with the service department. The diagnosis of my broken car was not favorable, and I needed to get another car. Eddie, Carlos, and especially Matt, were very helpful. I was then The diagnosis of my broken car was not favorable, and I needed to get another car. Eddie, Carlos, and especially Matt, were very helpful. I was then directed to Steve Saul in sales. Without the hype or pressure, he tirelessly and compassionately helped me get into a vehicle that suited my needs and budget. A shout out to Beto his general manager that helped behind the scenes to help me also. Thank you all. More

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