Keith Quackenbush | Page 21

Felt very uncomfortable Unfortunately I was met upon arrival in the parking lot by who I believe is Keith (Salesmen not sales manager). I had seen an advertisement online for Unfortunately I was met upon arrival in the parking lot by who I believe is Keith (Salesmen not sales manager). I had seen an advertisement online for a nice pickup truck I wanted to look at. It was in in the wash rack so he took me back to look at. I like the truck and I wanted to talk finances so we went inside. I was trading in a 2012 Camaro so he asked to look. I agreed. After reviewing my car he came in and so started the games. He was rude then he was nice it's too much truck for you it's just the truck for you Etc. After talking finances for Two Plus hours I then asked for a night to think it over and to return my keys he would not. This is when I became very uncomfortable seeing as I felt that i was not able to leave and think about this purchase. Eventually after further negotiation I agreed to a price. Being after close at this point he took me out to my car with a box and began rushing to throw all my things from my vehicle into it. I am happy with the truck and the facility is beautiful but the people made me feel very uncomfortable and this is exactly why car salesmen have the reputation they do. That being said the Financial Manager was actually fair with me. More

by tristanrogers77 Verified Customer Verified Customer

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great service My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She went over and above to help me. I had my grandchildren with. What a professional and so pleasant. I would recommend her to everyone. She's more than a 5 star. Her name was Shannon. More

by Rhonda p Verified Customer Verified Customer

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They kept it easy Keith was excellent! He kept things simple and straightforward. My husband and I were really happy with the service he provided as well as others at t Keith was excellent! He kept things simple and straightforward. My husband and I were really happy with the service he provided as well as others at the dealership. More

by cb Verified Customer Verified Customer

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Will never go anywhere else! I have bought several cars here and will not even consider going anywhere else. From the front desk staff to the sales team to the finance team, there I have bought several cars here and will not even consider going anywhere else. From the front desk staff to the sales team to the finance team, there is no better! More

by 1moretime Verified Customer Verified Customer

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New Tahoe lease Great experience. Great car and very nice staff. Great deal. Very fast and responsive service when I got there. Not pushy or presumptive about my need Great experience. Great car and very nice staff. Great deal. Very fast and responsive service when I got there. Not pushy or presumptive about my needs. More

by andrewkarlesky Verified Customer Verified Customer

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Excellent dealers They were very friendly... Excellent dealers and very good prices!!! We very glad we bought are car from Chevrolet it was a very good deal!!! They were very friendly... Excellent dealers and very good prices!!! We very glad we bought are car from Chevrolet it was a very good deal!!! More

by kallystiliakos Verified Customer Verified Customer

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Great customer service! I definitely would recommend this dealership. Everyone is friendly,professional and no pressure. After looking around for 4 days we finally came to th I definitely would recommend this dealership. Everyone is friendly,professional and no pressure. After looking around for 4 days we finally came to the right place. Thank you Kieth and Todd. More

by lietym Verified Customer Verified Customer

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Good Experience We showed up at closing time on a Saturday evening. Keith stayed after closing to show us a car and take a test drive without any pressure. Very muc We showed up at closing time on a Saturday evening. Keith stayed after closing to show us a car and take a test drive without any pressure. Very much appreciated. More

by lmcbeth Verified Customer Verified Customer

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From the moment I walked though the door I was treated with A great car shopping experience total professionalism from every aspect very easy to close on the deal thank you Ferman Chevy. I will be buying my nex A great car shopping experience total professionalism from every aspect very easy to close on the deal thank you Ferman Chevy. I will be buying my next car from your dealership More

by alberberich Verified Customer Verified Customer

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Good, saw the truck on-line, test drove & bought it Good overall experience. Bought an upgraded work truck from Keith and he did great. They did a cursory wash before we took it but since they keep the Good overall experience. Bought an upgraded work truck from Keith and he did great. They did a cursory wash before we took it but since they keep the WTs in a field it was still very dusty in the bed , under hood and door jams but no worries. More

by williamsdb57 Verified Customer Verified Customer

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