Keith Quackenbush | Page 20

Excellent as always. From the sales staff to management our family's experience at Ferman has always been fantastic. Everyone goes above and beyond what one would expect. From the sales staff to management our family's experience at Ferman has always been fantastic. Everyone goes above and beyond what one would expect. I recommend Ferman to everyone I know. More

by NuñezFam Verified Customer Verified Customer

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2019 Colorado Purchase Keith was extremely knowledgeable and helpful. Keith spend a lot of time helping to get the right deal on the purchase of my new Chevy Colorado. Thi Keith was extremely knowledgeable and helpful. Keith spend a lot of time helping to get the right deal on the purchase of my new Chevy Colorado. This is my 3rd vehicle purchased from Ferman of Tarpon, that pretty much tells you my level of satisfaction with Ferman Chevrolet. All the employees I have dealt with have always gone out of their way to provide quality service. More

by Dawn R Verified Customer Verified Customer

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Awesome experience Chance and Keith were absolutely amazing to deal with, I really recommend this place to get your next whip, awesome all around, love my whip, thanks Chance and Keith were absolutely amazing to deal with, I really recommend this place to get your next whip, awesome all around, love my whip, thanks guys More

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Honest and easy To work with; values customers We expected a little bit of a hard time at a dealership but we received very good treatment! We’re very pleased! The salesman was patient and not push We expected a little bit of a hard time at a dealership but we received very good treatment! We’re very pleased! The salesman was patient and not pushy. The management team and finance team were all nice and helpful. we thought the deal couldn’t go through but they did everything possible to make it work. We even received a call the next day to make sure everything was ok! More

by mitziirene Verified Customer Verified Customer

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Repair Fast, great service. Friendly and attentive staff. We are very pleased with the services provided by the Ferman Chevrolet staff members and all the em Fast, great service. Friendly and attentive staff. We are very pleased with the services provided by the Ferman Chevrolet staff members and all the employees. More

by bfishi Verified Customer Verified Customer

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Fast, friendly and professional. I have used Ferman Chevrolet's service department for several years and found them to be upfront and honest about what I needed done and the things th I have used Ferman Chevrolet's service department for several years and found them to be upfront and honest about what I needed done and the things they recommended. Based on that experience I purchased a new Chevy from them and found their sales team easy to deal with. They are friendly, professional and willing to work with you in negotiating a fair trade in and new vehicle price. More

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Salesmen were patient & knowledgeable. We were looking to purchase a used SUV for my daughter. We were shown a good selection to choose from. Norm & Keith were very helpful in our decision We were looking to purchase a used SUV for my daughter. We were shown a good selection to choose from. Norm & Keith were very helpful in our decision making. After a decision was made, we worked out the best price & terms. It has been a good experience. More

by kbburdick0 Verified Customer Verified Customer

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Best Sales Experience! I would definitely recommend Ferman to anyone looking for a car...New or used. The salespeople were so helpful and did not pressure me. Also, I was I would definitely recommend Ferman to anyone looking for a car...New or used. The salespeople were so helpful and did not pressure me. Also, I was in and out pretty fast, compared to my experiences at other dealerships. Highly recommend Ferman and Steve Kikta for all your car purchases. Got a quality car at a great price. I couldn't be happier! More

by cherylmidd1 Verified Customer Verified Customer

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Felt very uncomfortable Unfortunately I was met upon arrival in the parking lot by who I believe is Keith (Salesmen not sales manager). I had seen an advertisement online for Unfortunately I was met upon arrival in the parking lot by who I believe is Keith (Salesmen not sales manager). I had seen an advertisement online for a nice pickup truck I wanted to look at. It was in in the wash rack so he took me back to look at. I like the truck and I wanted to talk finances so we went inside. I was trading in a 2012 Camaro so he asked to look. I agreed. After reviewing my car he came in and so started the games. He was rude then he was nice it's too much truck for you it's just the truck for you Etc. After talking finances for Two Plus hours I then asked for a night to think it over and to return my keys he would not. This is when I became very uncomfortable seeing as I felt that i was not able to leave and think about this purchase. Eventually after further negotiation I agreed to a price. Being after close at this point he took me out to my car with a box and began rushing to throw all my things from my vehicle into it. I am happy with the truck and the facility is beautiful but the people made me feel very uncomfortable and this is exactly why car salesmen have the reputation they do. That being said the Financial Manager was actually fair with me. More

by tristanrogers77 Verified Customer Verified Customer

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great service My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She My normal service writer was busy. I received excellent care from The lady at the 3rd from right 2 from left desk. I should have gotten her name. She went over and above to help me. I had my grandchildren with. What a professional and so pleasant. I would recommend her to everyone. She's more than a 5 star. Her name was Shannon. More

by Rhonda p Verified Customer Verified Customer

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