Keith Quackenbush | Page 9

Very easy purchase with no pressure and a pleasant atmosphere. I would highly recommend Keith to anyone. atmosphere. I would highly recommend Keith to anyone. More

by alynwalls Verified Customer Verified Customer

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From the moment I walked into the beautiful showroom I was immediately greeted by a very pleasant gentleman who introduced me to Keith my salesman who was excellent! He was not pushy at all. I told him wh was immediately greeted by a very pleasant gentleman who introduced me to Keith my salesman who was excellent! He was not pushy at all. I told him what I wanted and he showed me several cars that met my requirements. Keith is extremely knowledgeable, thorough and a great listener. Once I decided on my car we did some paperwork and then I was introduced to Charlie the finance manager. Charlie was also very thorough and answered all of my questions. In under two hours I was able to leave the dealership in my brand new Equinox. I definitely recommend Ferman Chevrolet for a great car buying experience. More

by sharonace3851 Verified Customer Verified Customer

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Unfortunately we had to trade our truck in due to my having knee issues getting in and out of the truck Keith helped us get our new Equinox and we are learning how to use all the fancy new buttons thank having knee issues getting in and out of the truck Keith helped us get our new Equinox and we are learning how to use all the fancy new buttons thank you very much More

by jkelm Verified Customer Verified Customer

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They were willing to honor the legacy discount that I had used on my most recent Suburban in 2014. Some other dealers told me it was no longer available. They however did not give me the same trade in amoun used on my most recent Suburban in 2014. Some other dealers told me it was no longer available. They however did not give me the same trade in amount that they quoted me when I placed the order. I was given 10 percent less and told that my vehicle's value had changed over the last month and a half. The last problem was the pressure I felt to purchase the extended warranties. I don't believe there is value to these products at such high initial prices and I believe that it wasn't fair that the products were not completely explained before the last minutes of closing the deal. More

by mdrobek0 Verified Customer Verified Customer

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Keith was very helpful in our recent car purchase and provided good service. The management is outstanding and Todd agreed to deliver our car to our doorstep. I thank the management for keeping up their provided good service. The management is outstanding and Todd agreed to deliver our car to our doorstep. I thank the management for keeping up their reputation to serve their customers. More

by bhavnacontact1 Verified Customer Verified Customer

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I think the staff is very helpful and worked with us to get the truck we wanted. get the truck we wanted. More

by mitchel.petit Verified Customer Verified Customer

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It was a quick and easy process, everyone was very helpful and very friendly. Love my new car! helpful and very friendly. Love my new car! More

by stephens2denison Verified Customer Verified Customer

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Helpful, efficient, knowledgeable staff that help make a smooth buying experience. Car was ready when we arrived. smooth buying experience. Car was ready when we arrived. More

by lkravitz Verified Customer Verified Customer

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No haggling which I like. Worked with me on numbers and pricing. Made buying easy Worked with me on numbers and pricing. Made buying easy More

by scottmuir80 Verified Customer Verified Customer

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They were professional They negotiated They delivered I thought Keith was great. Only dealt with Kyle on the phone. He was pleasant and professional. delivered I thought Keith was great. Only dealt with Kyle on the phone. He was pleasant and professional. More

by mwmeyer35 Verified Customer Verified Customer

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