Keith Shockency | Page 14

The staff from the salespeople to the service people alway treat us like family at Lima Auto Mall. We have never had a bad experience in our 10 years going there. alway treat us like family at Lima Auto Mall. We have never had a bad experience in our 10 years going there. More

by salyers88 Verified Customer Verified Customer

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The only thing I did not like was being told I would only be without my car for a couple hours and it was more like 3 .5 hours. be without my car for a couple hours and it was more like 3 .5 hours. More

by jdickman0 Verified Customer Verified Customer

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This service department is like no other. ....polite and professional and they treat you the way they like to be treated....kind and a fair deal on price. Just it's just that simple......tha ....polite and professional and they treat you the way they like to be treated....kind and a fair deal on price. Just it's just that simple......thanks everyone !!! More

by Mike Verified Customer Verified Customer

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I always feel I can trust the employees in the service department. They haven’t steered me wrong in the over 10 years we have been bringing our vehicles here. Great work, great team! department. They haven’t steered me wrong in the over 10 years we have been bringing our vehicles here. Great work, great team! More

by DBODEY2 Verified Customer Verified Customer

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My vehicle was pulled in right away even though I arrived a few minutes early. The brake work was completed in a timely manner. Always prompt, courteous from the staff. a few minutes early. The brake work was completed in a timely manner. Always prompt, courteous from the staff. More

by Blankc01 Verified Customer Verified Customer

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Dan and the team made what most people would say is a painful process (buying a car) an easy and enjoyable process. That combination makes for forever clients! painful process (buying a car) an easy and enjoyable process. That combination makes for forever clients! More

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I called the service department early in the morning to schedule routine maintenance....was complete by 2:30 pm and as always...every thing fantastic !!! schedule routine maintenance....was complete by 2:30 pm and as always...every thing fantastic !!! More

by Mike Verified Customer Verified Customer

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The service team listened to my questions concerning my vehicle and they performed the mechanical repairs needed to get my vehicle in good running status. Service with a smile. vehicle and they performed the mechanical repairs needed to get my vehicle in good running status. Service with a smile. More

by PKESLER Verified Customer Verified Customer

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A top notch service department, always helpful and very friendly staff, A great place to take your car for service. friendly staff, A great place to take your car for service. More

by WillieMan354 Verified Customer Verified Customer

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Like I said last week I will always do my business with Lima Auto Mall and specifically Dan Cherkas. He delivered on a great family vehicle this time. He always goes above and beyond what a salesman I su Lima Auto Mall and specifically Dan Cherkas. He delivered on a great family vehicle this time. He always goes above and beyond what a salesman I supposed to do. Like I don't know 24 hours after I bought this vehicle did something stupid that requires body shop help. And sure enough one picture and a phone call later I have a quote and ready to take the car in. That ca was to Dan not the body shop. Again something he doesn't have to do but he does. I will always consider dan more than a salesman. Not only that my kids enjoy going there just to see him. Thank for everything again Dan. More

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