371 Reviews
Write a Review371 Reviews of Keith Shockency
December 27, 2019
Frindly and Helpful Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to my friends. More
Other Employees Tagged: Eric Maenle
December 21, 2019
Old Silverado Needed Rehabilitation Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has li Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has limited duties these days but performs them well for my wife (titled owner) when everything is working acceptably. Jeff worked with an experienced mechanic (Donnie) who provided both good diagnosis and good actual repair. In the end, the truck was back in fine operating order and ready for my wife to use sparingly in the local area for the foreseeable future. Thanks is warranted for the guys directly involved and also to Keith Shockency for managing a quite reputable service department. Bruce Dukeman More
Other Employees Tagged: Jeff Taylor , Donnie ???? technicial
December 18, 2019
As always, this service department goes above and behind. Excellent service...and excellent customer-oriented, problem-solving workers. For 20 years, I have used this dealership (previously Swaneys) for all w Excellent service...and excellent customer-oriented, problem-solving workers. For 20 years, I have used this dealership (previously Swaneys) for all work on my Pontiac and Cadillac. PS. I’m still waiting on Cadillac to reinstate the convertible. More
Other Employees Tagged: Eric Maenle, Ryan Swaney
December 13, 2019
Service on vehicle Vehicle was in for replacement of parts that where on recall. While we were there we have an oil change,filter and tire rotation. Everything was comp Vehicle was in for replacement of parts that where on recall. While we were there we have an oil change,filter and tire rotation. Everything was completed in 2 hours which was quicker than expected with the amount of service the was being done. More
Other Employees Tagged: Eric Maenle
December 04, 2019
oil change great to deal with will take good care of you.been dealing with them for 15 years or more. got a lot of cars and trucks from them. never disappointed great to deal with will take good care of you.been dealing with them for 15 years or more. got a lot of cars and trucks from them. never disappointed great job guys More
Other Employees Tagged: Mike Tanguay , Eric Maenle, Ryan Swaney
November 30, 2019
oil change during my routine inspection i was told i needed new tires. they were over 6 years old and dry rotting. very thankful for them to find this out. during my routine inspection i was told i needed new tires. they were over 6 years old and dry rotting. very thankful for them to find this out. More
Other Employees Tagged: gerry keyser
November 30, 2019
Great Service! The service center rep. made sure my vehicle had all recall work completed and took care of some leak issues that were covered under warranty. The service center rep. made sure my vehicle had all recall work completed and took care of some leak issues that were covered under warranty. More
Other Employees Tagged: Eric Maenle
November 18, 2019
service of my car Service department took care of my car needs and made sure I was okay. I will recommend the dealership to friends and family, letting them know my ex Service department took care of my car needs and made sure I was okay. I will recommend the dealership to friends and family, letting them know my experience. More
Other Employees Tagged: Gerry
November 14, 2019
Brakes and brakefluidflush Friendly atmosphere. Work well done.Pleased with the service. I am happy with the way Keith and Eric took care of my brakes. Brakes work fine now. Friendly atmosphere. Work well done.Pleased with the service. I am happy with the way Keith and Eric took care of my brakes. Brakes work fine now. More
Other Employees Tagged: Eric Maenle, Ryan Swaney
November 13, 2019
Needed a new headlight and oil change Always polite and very responsive to what I needed- had headlight in stock and I suggested an oil change and if they could wash my car and a very nice Always polite and very responsive to what I needed- had headlight in stock and I suggested an oil change and if they could wash my car and a very nice “ of course” response More
Other Employees Tagged: Eric Maenle, Ryan Swaney, Caleb- service dept
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