Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency | Page 27

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
371 Reviews
4.9

371 Reviews

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371 Reviews of Keith Shockency

December 27, 2019

Dealership Rating
Employee Rating

Frindly and Helpful Time for an oil change, I was able to schedule an appointment in a timely and convenient manner. I would definitely return and would recommend LAM to More

by WillieMan354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle

December 21, 2019

Dealership Rating
Employee Rating

Old Silverado Needed Rehabilitation Jeff Taylor took charge of an initial brakes problem. One thing led to another. Truck was purchased new from this dealership 22 years ago. It has li More

by hdukeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Donnie ???? technicial

December 18, 2019

Dealership Rating
Employee Rating

As always, this service department goes above and behind. Excellent service...and excellent customer-oriented, problem-solving workers. For 20 years, I have used this dealership (previously Swaneys) for all w More

by cherndon99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, Ryan Swaney

December 13, 2019

Dealership Rating

Service on vehicle Vehicle was in for replacement of parts that where on recall. While we were there we have an oil change,filter and tire rotation. Everything was comp More

by mole1n2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle

December 04, 2019

Dealership Rating
Employee Rating

oil change great to deal with will take good care of you.been dealing with them for 15 years or more. got a lot of cars and trucks from them. never disappointed More

by RPHILLIPS1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Tanguay , Eric Maenle, Ryan Swaney

November 30, 2019

Dealership Rating
Employee Rating

oil change during my routine inspection i was told i needed new tires. they were over 6 years old and dry rotting. very thankful for them to find this out. More

by diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: gerry keyser

November 30, 2019

Dealership Rating
Employee Rating

Great Service! The service center rep. made sure my vehicle had all recall work completed and took care of some leak issues that were covered under warranty. More

by cstephenson400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle

May 25, 2022

cstephenson400 responded

Awesome as usual! My next car purchase will be from Lima Auto Mall due to their excellent service department.

November 18, 2019

Dealership Rating
Employee Rating

service of my car Service department took care of my car needs and made sure I was okay. I will recommend the dealership to friends and family, letting them know my ex More

by tajoy4j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerry

November 14, 2019

Dealership Rating
Employee Rating

Brakes and brakefluidflush Friendly atmosphere. Work well done.Pleased with the service. I am happy with the way Keith and Eric took care of my brakes. Brakes work fine now. More

by JKOHLI51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, Ryan Swaney

November 13, 2019

Dealership Rating
Employee Rating

Needed a new headlight and oil change Always polite and very responsive to what I needed- had headlight in stock and I suggested an oil change and if they could wash my car and a very nice More

by TRACEYBUFF84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, Ryan Swaney, Caleb- service dept

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