371 Reviews
Write a Review371 Reviews of Keith Shockency
November 09, 2019
Friendly, timely, well informed Explained what service I would get Scheduled timely, clean facility, Friendly happy-on time washed vehicle explained work to be done Happy helpful Explained what service I would get Scheduled timely, clean facility, Friendly happy-on time washed vehicle explained work to be done Happy helpful clean on time More
Other Employees Tagged: Jeff Taylor , Eric Maenle
November 07, 2019
Service Visit Stopped in for routine service and was treated by a friendly staff. Had an intermitted problem with some sensors and the repair department was not ab Stopped in for routine service and was treated by a friendly staff. Had an intermitted problem with some sensors and the repair department was not able to locate the problem. Having been in the Service business for 42 years, I was aware of the problems that come with this type of problem. I will return in the Spring and give the service department another try at locating the problem. More
Other Employees Tagged: Ryan Swaney
October 30, 2019
Excellent customer care I was treated with timely excellent service! Two days in a row..no questioning my urgency! I don’t anticipate any further issues with my Cruze! I was treated with timely excellent service! Two days in a row..no questioning my urgency! I don’t anticipate any further issues with my Cruze! More
October 22, 2019
Bumper fix They did a remarkable job looks absolutely beautiful even cleaned the rest of car and the inside also the staff was very friendly called to keep me up They did a remarkable job looks absolutely beautiful even cleaned the rest of car and the inside also the staff was very friendly called to keep me updated More
Other Employees Tagged: Luke Taylor
October 20, 2019
Oil change & Tire rotation. Recall fix for braking system. Very pleased from scheduling, service and meeting time required. Great job. Best time was important to me. I was in and out very quickly which I app Very pleased from scheduling, service and meeting time required. Great job. Best time was important to me. I was in and out very quickly which I appreciated. More
Other Employees Tagged: Jeff Taylor , Eric Maenle
October 18, 2019
My New Chevy Car I thought I did this .I am pleased with my purchase ,that I continued with confidence to use the Lima Auto Mall .Mike Tanguay did a super job help me I thought I did this .I am pleased with my purchase ,that I continued with confidence to use the Lima Auto Mall .Mike Tanguay did a super job help me feel as an older person I was a n important client,the young man in warranty department took time to continue to be helpful.of course keith and Eric make you know your new car will receive great care.thanks all. More
Other Employees Tagged: Mike Tanguay , Eric Maenle
October 16, 2019
Very nice experience with service department ! 👍 Needed a replacement part. Received message part was in and they got my car in in record time. Love it ! Thank you so much ! Will continue to come b Needed a replacement part. Received message part was in and they got my car in in record time. Love it ! Thank you so much ! Will continue to come back when needed. More
Other Employees Tagged: Eric Maenle
October 16, 2019
Service Dept I receive exceptional service on my vehicles I take to Lima Auto Mall. The service personnel are very courteous and explanatory in any repairs recomm I receive exceptional service on my vehicles I take to Lima Auto Mall. The service personnel are very courteous and explanatory in any repairs recommended. More
October 12, 2019
It was super Super It just what the department is called SERVICE That is all I have to say ERic goes out of his way to be helpful in all he does Super It just what the department is called SERVICE That is all I have to say ERic goes out of his way to be helpful in all he does More
Other Employees Tagged: Eric Maenle
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