363 Reviews
Write a Review363 Reviews of Keith Shockency
July 17, 2019
Service The service on my car was great. The man I worked with in the service department was very friendly and knowledgable. The service at the cashier coun The service on my car was great. The man I worked with in the service department was very friendly and knowledgable. The service at the cashier counter was not great. More
Other Employees Tagged: DIANE RESCH, Cashier
July 16, 2019
Needed repairs following accident The dealership made it an incredibly easy process for me, they worked well with my insurance company and the work they did is excellent. They even mad The dealership made it an incredibly easy process for me, they worked well with my insurance company and the work they did is excellent. They even made sure to vaccum the inside of my car. No complaints, I would definitely come back. More
Other Employees Tagged: Luke Taylor
July 13, 2019
Professional service work The staff was very helpful and friendly. They got my car in and serviced quickly. They got the car done in less than an hour. The staff was very helpful and friendly. They got my car in and serviced quickly. They got the car done in less than an hour. More
Other Employees Tagged: Jeff Taylor , Eric Maenle
July 09, 2019
Great job! We got our vehicle right in to the service department, but it wasn’t even necessary! She must have known the problem would be taken care of, because We got our vehicle right in to the service department, but it wasn’t even necessary! She must have known the problem would be taken care of, because when they checked out the problem, it was fine! Thanks for all you do! More
Other Employees Tagged: Caleb
July 09, 2019
Great Service! Very happy with the service group. Keith and Caleb have always been helpful and easy to work with. I would recommend this group for all service and re Very happy with the service group. Keith and Caleb have always been helpful and easy to work with. I would recommend this group for all service and repairs. More
Other Employees Tagged: Caleb
July 05, 2019
Service They are always very friendly when I need to stop in. Always keeps me updated on the progress of my vehicle. Thank you so much. They are always very friendly when I need to stop in. Always keeps me updated on the progress of my vehicle. Thank you so much. More
Other Employees Tagged: Jeff Taylor , Eric Dalrymple, Eric Maenle
July 04, 2019
More than I expected Dealer visit was for a warranty issue. Service department did a great job with that, afterwards I traded that vehicle on a new Colorado. Everyone I de Dealer visit was for a warranty issue. Service department did a great job with that, afterwards I traded that vehicle on a new Colorado. Everyone I dealt with in service and sales were awesome! More
Other Employees Tagged: Dan Cherkas, Eric Maenle, Steve Morrison, Ryan Swaney
July 04, 2019
Routine service Very prompt, efficient and friendly dealership for GM service work of any kind. Keith and the service staff were helpful and able to complete the serv Very prompt, efficient and friendly dealership for GM service work of any kind. Keith and the service staff were helpful and able to complete the service we needed very quickly. More
July 03, 2019
Amazing sales and service Was looking for a trustworthy reputable dealership in the area and found it in Lima Auto Mall. Sales staff went above and beyond to get me a deal I w Was looking for a trustworthy reputable dealership in the area and found it in Lima Auto Mall. Sales staff went above and beyond to get me a deal I was satisfied with. I will recommend it to my friends and family. More
Other Employees Tagged: Dan Cherkas, Ryan Swaney
July 02, 2019
Always Excellent Everyone at the Auto Mall always treat you right, and their service department goes the extra mile to make sure you are happy and they do a great job. Everyone at the Auto Mall always treat you right, and their service department goes the extra mile to make sure you are happy and they do a great job. More

