Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency | Page 30

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
363 Reviews
4.9

363 Reviews

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363 Reviews of Keith Shockency

July 17, 2019

Dealership Rating
Employee Rating

Service The service on my car was great. The man I worked with in the service department was very friendly and knowledgable. The service at the cashier coun More

by mwise95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: DIANE RESCH, Cashier

Jul 31, 2019

Lima Auto Mall responded

As a dealership owned by the same family and having done business in the same town for over 100 years, we strive to make the entire experience here a great one. We apologize that your total experience did not meet that expectation. That said, we appreciate and have handled your concern with the staff here and look forward to creating a better experience for you on your next visit. Thank you again for your business and if you have any further questions, please reach out to us at 419-993-6000.

July 16, 2019

Dealership Rating
Employee Rating

Needed repairs following accident The dealership made it an incredibly easy process for me, they worked well with my insurance company and the work they did is excellent. They even mad More

by TRINITYXMICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Taylor

July 13, 2019

Dealership Rating
Employee Rating

Professional service work The staff was very helpful and friendly. They got my car in and serviced quickly. They got the car done in less than an hour. More

by Logan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle

July 09, 2019

Dealership Rating
Employee Rating

Great job! We got our vehicle right in to the service department, but it wasn’t even necessary! She must have known the problem would be taken care of, because More

by DBODEY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

July 09, 2019

Dealership Rating
Employee Rating

Great Service! Very happy with the service group. Keith and Caleb have always been helpful and easy to work with. I would recommend this group for all service and re More

by RBAUCOM08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb

July 05, 2019

Dealership Rating
Employee Rating

Service They are always very friendly when I need to stop in. Always keeps me updated on the progress of my vehicle. Thank you so much. More

by rsassie193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Dalrymple, Eric Maenle

July 04, 2019

Dealership Rating
Employee Rating

More than I expected Dealer visit was for a warranty issue. Service department did a great job with that, afterwards I traded that vehicle on a new Colorado. Everyone I de More

by Jogger61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Cherkas, Eric Maenle, Steve Morrison, Ryan Swaney

July 04, 2019

Dealership Rating
Employee Rating

Routine service Very prompt, efficient and friendly dealership for GM service work of any kind. Keith and the service staff were helpful and able to complete the serv More

by MTHOMAS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 03, 2019

Dealership Rating
Employee Rating

Amazing sales and service Was looking for a trustworthy reputable dealership in the area and found it in Lima Auto Mall. Sales staff went above and beyond to get me a deal I w More

by RICKFOLZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Cherkas, Ryan Swaney

July 02, 2019

Dealership Rating
Employee Rating

Always Excellent Everyone at the Auto Mall always treat you right, and their service department goes the extra mile to make sure you are happy and they do a great job. More

by BankersHours
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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