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Keith Shockency
371 Reviews
371 Reviews
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371 Reviews of Keith Shockency
October 11, 2019
OnStar fix solution It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealers It took approximately a month to get the OnStar working on a new 2019 Equinox. To me it seems OnStar wasn't really concerned about helping the dealership service department in resolving this issue. More
by ILLAKER64
Verified CustomerOther Employees Tagged: Steve Morrison
October 05, 2019
very pleasant and courteous . Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future servic Staff informative and helpful, lounge was comfortable. Service was prompt and thorough. All work was explained and recommendations for future service. A pleasant visit all around. More
by DWM260
Other Employees Tagged: Jeff Taylor , Eric Maenle
October 04, 2019
Great service Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when Called on a Thursday afternoon, had a service appointment the following Monday. I was able to drop off my car and went to lunch, and it was done when I returned. I wish my dentist’s appointments were as quick and painless. More
by KAUGUSTUS
October 04, 2019
Quick Service I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was p I had picked up a nail in one of my tires. I called the Service Department and was able to get in immediately. The nail was removed and the tire was patched in just a short time. The price was right and they even washed my car for free. At the same time, they replaced the batteries in one of my key fobs. Always have had great service at Lima Auto Mall. I recommended them to a friend and she bought a truck. She told me she has bought many vehicles over the years from other dealerships in Lima and the surrounding area but had never been so satisfied as she was with Lima Auto Mall! More
by MARILYNC44
Other Employees Tagged: Jeff Taylor , Eric Maenle, Steve Morrison, Luke Taylor, Rodger McClain
September 14, 2019
Fantastic !! The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job gu The service department is always looking out for my best interest....my Silverado is paid off and I plan on keeping it for quite a while. Great job guys !! More
by Mike
Other Employees Tagged: Eric Maenle, Caleb Lovejoy
September 09, 2019
appointment times and completion times were as stated Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. Appointment and completion times were as stated. Your ratings are dropping due to the extent of this review. It was suppose to be short and concise. More
by DLHOLTZAPPLE
Other Employees Tagged: Jeff Taylor , Eric Maenle
September 08, 2019
It was great Helpful so far even after the purchase, needed the car looked at due to coolant leak and was back on the road in a timely manner. Helpful so far even after the purchase, needed the car looked at due to coolant leak and was back on the road in a timely manner. More
by JEFF.A.SNYDER
Other Employees Tagged: Dan Cherkas, Eric Maenle
September 06, 2019
awesome the service department has fast friendly service at a reasonable price! I am very happy with the work they do. I will use their services again! the service department has fast friendly service at a reasonable price! I am very happy with the work they do. I will use their services again! More
by becheff
Other Employees Tagged: Jeff Taylor , Eric Maenle
September 05, 2019
Fast and Friendly Service The service offered never disappoints. Staff is super friendly, professional, and transparent. I highly recommend the service at Lima Chevrolet Cadill The service offered never disappoints. Staff is super friendly, professional, and transparent. I highly recommend the service at Lima Chevrolet Cadillac to anyone needing work done on their vehicle. More
by 2016ChevyImpala
Other Employees Tagged: Jeff Taylor , Eric Maenle, Ryan Swaney
August 31, 2019
Honest as the day is long ! The wife had mentioned that she heard a clunk sound when taking off from a stopped position....the service department check the Buick out thoroughly a The wife had mentioned that she heard a clunk sound when taking off from a stopped position....the service department check the Buick out thoroughly and was unable to locate the noise....there was no charge at this time. Thanks, Michael J. Schimpf More
by Mike
Other Employees Tagged: Eric Maenle, Caleb Lovejoy
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