371 Reviews
Write a Review371 Reviews of Keith Shockency
March 26, 2019
Power steering went out Had my truck towed, gave me a loaner(brand new truck) and fixed my truck without any hassles. Excellent customer service and explanation of the issue. Had my truck towed, gave me a loaner(brand new truck) and fixed my truck without any hassles. Excellent customer service and explanation of the issue. More
March 24, 2019
Maintenance/Escalade Lima Auto Mall's staff is always ready to greet me and very professional when I take my vehicle in for maintenance. The job is always done in a timel Lima Auto Mall's staff is always ready to greet me and very professional when I take my vehicle in for maintenance. The job is always done in a timely manner and my vehicle is fixed correctly every time. More
Other Employees Tagged: Tom Kuhlman
March 23, 2019
They Treat the Customer Right Once again the service department at Lima Auto Mall has come through for me. My truck wouldn't start leaving work late one night. Had it towed to Li Once again the service department at Lima Auto Mall has come through for me. My truck wouldn't start leaving work late one night. Had it towed to Lima Auto Mall and they had me fixed the next day. They are very honest with their assessment of your vehicle and don't try to over sell any service. As for their sales department, they have always treated my family and I with the upmost respect. This is why every vehicle that my family has purchased whether it be my Chevy truck, the wife's GMC SUV, or my daughters Chevy Cruz was bought here. Sales and service, they can't be beat!! More
Other Employees Tagged: Eric Maenle
March 22, 2019
Excellent Customer Service My wife dropped her vehicle off at 730 am, they drove her to her job, and returned her vehicle to the job very quickly. Able to diagnose and repair pr My wife dropped her vehicle off at 730 am, they drove her to her job, and returned her vehicle to the job very quickly. Able to diagnose and repair problem very efficiently. More
February 24, 2019
Service Cruze The Service Dept. is the Best in the Area, they do the Job right the 1st Time at a very Fair Price, I have purchased 3 Cadillac & a Cruze from Lima Au The Service Dept. is the Best in the Area, they do the Job right the 1st Time at a very Fair Price, I have purchased 3 Cadillac & a Cruze from Lima Auto Mall over the Year, all due to the Superior Service Dept. & Staff, Keith, Jeff, Eric & Caleb always go out of their way to satisfy each Customer. More
Other Employees Tagged: Jeff Taylor , Eric Maenle
February 16, 2019
Great Service! The Service Department is always friendly and knowledgeable! I know when I take my vehicle to the Lima Auto Mall it's going to be fixed correctly! The Service Department is always friendly and knowledgeable! I know when I take my vehicle to the Lima Auto Mall it's going to be fixed correctly! More
Other Employees Tagged: Ryan Swaney
February 15, 2019
service I received fast and friendly service. the guys were friendly and took care of ever thing in a very short ti.me. would refer friends and family.thank . I received fast and friendly service. the guys were friendly and took care of ever thing in a very short ti.me. would refer friends and family.thank .you. this was a service visit More
February 14, 2019
Best customer service hands down! I can not say enough about Lima Auto Mall’s service. Everyone I interact with is kind, listens to my concerns and puts my mind at ease that everything I can not say enough about Lima Auto Mall’s service. Everyone I interact with is kind, listens to my concerns and puts my mind at ease that everything will be handled with the utmost care. Will not go anywhere else and I’ve been a customer for almost 17 years. More
Other Employees Tagged: Eric Maenle, Luke Taylor, Caleb
February 11, 2019
Very knowlegeable, very helpful. Knew your service requirements very well. Service was exceptional and was handled in a timely manner. They are very efficient, even during their busie Knew your service requirements very well. Service was exceptional and was handled in a timely manner. They are very efficient, even during their busiest times. More
Other Employees Tagged: Mike Tanguay , Chris Kiefer, Eric Maenle, Ryan Swaney
February 08, 2019
Fixed issue, saved money Had issue with tires... they fixed me up for great price. Considered a discount store, sure glad I didn't go there. Price at Lima Auto Mall was abou Had issue with tires... they fixed me up for great price. Considered a discount store, sure glad I didn't go there. Price at Lima Auto Mall was about the same and I know the work was done right. Car rides like new again. More
Other Employees Tagged: Eric Maenle
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