363 Reviews
Write a Review363 Reviews of Keith Shockency
February 11, 2019
Very knowlegeable, very helpful. Knew your service requirements very well. Service was exceptional and was handled in a timely manner. They are very efficient, even during their busie Knew your service requirements very well. Service was exceptional and was handled in a timely manner. They are very efficient, even during their busiest times. More
Other Employees Tagged: Mike Tanguay , Chris Kiefer, Eric Maenle, Ryan Swaney
February 08, 2019
Fixed issue, saved money Had issue with tires... they fixed me up for great price. Considered a discount store, sure glad I didn't go there. Price at Lima Auto Mall was abou Had issue with tires... they fixed me up for great price. Considered a discount store, sure glad I didn't go there. Price at Lima Auto Mall was about the same and I know the work was done right. Car rides like new again. More
Other Employees Tagged: Eric Maenle
January 29, 2019
2018 yukon have got many cars from them .always treated very well . good people to deal with. feel that I got best deal possible. .given lots of choices have got many cars from them .always treated very well . good people to deal with. feel that I got best deal possible. .given lots of choices More
Other Employees Tagged: Mike Tanguay , Ryan Swaney
January 13, 2019
Lima Cadillac Service I always get my Cadillac service at Lima Auto Mall, they are prompt, professional and very knowledgeable. Highly recommend Lima Auto Mall for not onl I always get my Cadillac service at Lima Auto Mall, they are prompt, professional and very knowledgeable. Highly recommend Lima Auto Mall for not only service but also sales. More
Other Employees Tagged: Jeff Taylor , Eric Maenle
January 04, 2019
Exceptionall. Service I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven I was treated like a valuable customer even though I only use their service about once a year. I bought my car nearly five years ago and have driven it less than 8000 miles. I am retired and have some health issues but do need to have a car I can rely on. These employees have always been polite and honest while keeping my car in excellent condition. They can be trusted to give you exceptional service! More
Other Employees Tagged: Mike Tanguay, Josh Gaines , Eric Maenle, Ryan Swaney
January 02, 2019
Service I put around 50k miles on my vehicle each year. Eric Maenle understands that I rely on my vehicle to get me where I need to go without having mechani I put around 50k miles on my vehicle each year. Eric Maenle understands that I rely on my vehicle to get me where I need to go without having mechanical issues. So I trust the service department @ Lima Auto Mall to keep my vehicle running at peak performance week in and week out. More
Other Employees Tagged: Mike Tanguay , Eric Maenle, Ryan Swaney
December 30, 2018
Battery The cars battery was in need of replacement. Cold cranking amps were way down. Called Lima Auto Mall and was able to get in for replacement before 5 The cars battery was in need of replacement. Cold cranking amps were way down. Called Lima Auto Mall and was able to get in for replacement before 5pm. This was like at 3pm same day. Real impressed with the service and speedy turn around. Thanks More
Other Employees Tagged: Jeff Taylor , Eric Maenle
December 29, 2018
Regular maintenance Easy to set up an appointment, worked with my schedule, and work was done timely and price was very reasonable. Service dept very friendly and helpfu Easy to set up an appointment, worked with my schedule, and work was done timely and price was very reasonable. Service dept very friendly and helpful. More
December 29, 2018
phillips great people to deal with.you tell them what you want and they make it happen. allways feel they give me the best deal they can. never go any place e great people to deal with.you tell them what you want and they make it happen. allways feel they give me the best deal they can. never go any place else More
Other Employees Tagged: Mike Tanguay , Eric Maenle, Ryan Swaney
December 29, 2018
Excellent service and follow up! The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us upda The staff was very friendly and professional, provided excellent service and follow up! Keith was very nice to work with, making sure he kept us updated along in the process of insuring our vehicle was working properly. Thanks! More

