363 Reviews
Write a Review363 Reviews of Keith Shockency
December 22, 2018
Service Appointment was quick, service was professional, and the service guys were professional and helpful with any questions.dealership is clean and comfort Appointment was quick, service was professional, and the service guys were professional and helpful with any questions.dealership is clean and comfortable. All the people in the front end and in officers always friendly. More
Other Employees Tagged: Jeff Taylor, Mike Tanguay , Eric Dalrymple, Eric Maenle, Robert "Spanky" Mulcahy, Jimmy Shilling, Ryan Swaney, Luke Taylor, Nathaniel Winegardner
December 15, 2018
responsive friendly service I have always experienced great service at Lima Auto Mall.. Always fast and friendly with quality work. They also adjusted the luggage racks and cha I have always experienced great service at Lima Auto Mall.. Always fast and friendly with quality work. They also adjusted the luggage racks and changed a wiper with no appointment or charge. More
December 15, 2018
Great service and worked with me The service center went above and beyond. Really appreciate all they did and recommend them. Price was a little more than I wanted to Mom pay but it The service center went above and beyond. Really appreciate all they did and recommend them. Price was a little more than I wanted to Mom pay but it was quality service and they worked with me. More
Other Employees Tagged: Jeff Taylor
December 13, 2018
Trustworthy, friendly service. Eric and Keith are always very helpful and always take good care of me - and my car. They know I am trying to hang on to it as long as possible. Eric and Keith are always very helpful and always take good care of me - and my car. They know I am trying to hang on to it as long as possible. More
Other Employees Tagged: Eric Maenle
December 12, 2018
Excellent Dealership The dealership is very clean and modern. the salesman and the service department are all very informative and friendly. The service was completed as p The dealership is very clean and modern. the salesman and the service department are all very informative and friendly. The service was completed as promised and the car was clean with no fingerprints on it. Thanks for the great service More
Other Employees Tagged: Chris Kiefer
December 09, 2018
Amazing sales and service over 20 years wiith Lima Auto Mall Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. Whenever i have a problem with a car needing service, Eric and Keith gets it done !!! I always recommend LAM to everyone over other dealerships. More
Other Employees Tagged: Mike Tanguay, Josh Gaines , Eric Dalrymple, Eric Maenle, Steve Morrison, Jimmy Shilling, Ryan Swaney, Luke Taylor, Rick Jones for 15 Years, 4 cars purchased from Rick
December 07, 2018
Fast, thorough, efficient! We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They ar We buy our cars here even though we live an hour away. There are Cadillac dealers closer, but none better for service or attention to details. They are the finist, no matter with whom you speak. All are people of integrity. More
Other Employees Tagged: Mike Tanguay , Chris Kiefer, Eric Maenle, Robert "Spanky" Mulcahy
December 05, 2018
Light bulb change & oil change As usual, they were thorough in their review and explanation of what was needed and the time involved . The bumper needed moved back in order to get t As usual, they were thorough in their review and explanation of what was needed and the time involved . The bumper needed moved back in order to get to the light bulbs More
Other Employees Tagged: Eric Maenle
December 04, 2018
Replacement wheel center cap After a recent oil change, we noticed our whee center cap was missing. Stopped by service department. They ordered a new one, came in 2 days and the After a recent oil change, we noticed our whee center cap was missing. Stopped by service department. They ordered a new one, came in 2 days and they installed it Great follow up to a problem discovered after service. More
November 30, 2018
service I love the Lima Auto Mall. They go way out of their way to schedule you and address any concerns about your vehicle. They all so kind and helpful ever I love the Lima Auto Mall. They go way out of their way to schedule you and address any concerns about your vehicle. They all so kind and helpful every time! More
Other Employees Tagged: Jeff Taylor , Caleb

