Keith Shockency
Keith Shockency at Lima Auto Mall

Keith Shockency | Page 9

Service Manager

Lima Auto Mall

2200 North Cable Road
Lima, OH 45807

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4.9
371 Reviews
4.9

371 Reviews

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371 Reviews of Keith Shockency

December 13, 2023

Dealership Rating
Employee Rating

Awesome Service Crew . Clean waiting room, courteous group of people. Take your vehicle there! Thank you! More

by rwalter85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 29, 2023

Dealership Rating
Employee Rating

Asked not to not rotate tire service manager wrote it on the service order, but machanic rotated them anyway More

by bekiene5089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 21, 2023

Dealership Rating
Employee Rating

Very helpful, fast service. I will be back!! Thank you for taking such good care of me More

by Luke8381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle

October 20, 2023

Dealership Rating
Employee Rating

Quickly took care of our concern with our car worked in a timely fashion to have it ready to go the same day!!! More

by PGECK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 18, 2023

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Employee Rating

I brought my car in to get oil change and a tires rotation and couldn’t cause lug nuts froze up on the driver side I don’t take my car anywhere else it’s just like they didn’t want to try to get them More

by phatz74.kp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Taylor , Eric Maenle

September 20, 2023

Dealership Rating
Employee Rating

Always on time for appointment kind and caring staff. they are very knowledgeable in this field More

by PGECK15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Gaines

August 18, 2023

Dealership Rating
Employee Rating

Your service department has lost a few great employees in the last 6-12 months, that's not good ! Keith is doing a fantastic job ! as is Jeff....you can't afford to lose either one !! Keep up the great job ! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle

August 03, 2023

Dealership Rating
Employee Rating

Fixed problem the first time no issues good work done in a timely manner thank you More

by SRESER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Eric Maenle

August 01, 2023

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Employee Rating

Great team. Super product. Easy process. You simply can't get better service anywhere else in the auto sales and service industry. More

by JIMONEILL513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor, Mike Tanguay, Josh Gaines , Brett Dardio, Hayden Davies, Eriq Gibson, Eric Maenle, Steve Morrison, Ryan Swaney

July 12, 2023

Dealership Rating
Employee Rating

Fast friendly and thorough. I can always count on the team at Lima Auto Mall! More

by Valcamp04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Maenle, Linda Morrison

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