Keith Sutton | Page 2

I had a great experience with Kieth Sutton and Jim Butler Kia. I had a recall on my 2022 Telluride and decided to get an oil change and tire rotation since I was at the dealership. Everything went great an Kia. I had a recall on my 2022 Telluride and decided to get an oil change and tire rotation since I was at the dealership. Everything went great and I am very happy with the service I received. More

by mizzbuttz67 Verified Customer Verified Customer

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Very pleased both Keith and dealership really took care of me thought a difficult repair of me thought a difficult repair More

by junocookie Verified Customer Verified Customer

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Our service adviser Keith was great, main issue is the time it take to get an appointment. They need to either expand and add more service bays, or authorize work to be done at external service shops and time it take to get an appointment. They need to either expand and add more service bays, or authorize work to be done at external service shops and still maintain the warranty. More

by aspear1282 Verified Customer Verified Customer

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I honestly look forward to visiting Kia's service department, just to interact with Keith. He's knowledgeable, friendly, and makes me feel comfortable that he's going to take care of our vehicle and department, just to interact with Keith. He's knowledgeable, friendly, and makes me feel comfortable that he's going to take care of our vehicle and keep us safe on the road. More

by JonRyanL Verified Customer Verified Customer

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Very friendly people and easy to work with. I already recommend your dealership to a friend. I already recommend your dealership to a friend. More

by pastorleroyb Verified Customer Verified Customer

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Keith was very friendly and took the time to explain everything to me. Very pleasent. everything to me. Very pleasent. More

by benjaminablan2015 Verified Customer Verified Customer

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I Got my oil change done there. Dropped off my car and got a call just two hours later that it was done. Dropped off my car and got a call just two hours later that it was done. More

by tolylitvin Verified Customer Verified Customer

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I recently brought my vehicle to the Jim Butler Kia Service Department, and I couldn't be more impressed with the level of service I received. From start to finish, the entire experience was profession Service Department, and I couldn't be more impressed with the level of service I received. From start to finish, the entire experience was professional, efficient, and stress-free. A special thank you goes to Keith, who went above and beyond throughout the process. What stood out most was his exceptional communication. He kept me informed every step of the way, providing timely updates on the status of our car and making sure I always knew what was happening. It's clear that he genuinely cares about his customers and understands how important clear communication is during a service visit. Keith was knowledgeable, courteous, and transparent about the work being performed. He took the time to answer questions, explain recommendations, and ensure we felt comfortable with every decision. His professionalism and attention to detail made a potentially stressful situation feel completely manageable. The service team completed the work efficiently, and our vehicle was returned in excellent condition. Thanks to Keith's outstanding customer service and commitment to keeping us informed, this was one of the best dealership service experiences we've had. I highly recommend Jim Butler Kia's Service Department, and if you have the opportunity to work with Keith, you're in great hands. He is a true asset to the dealership and sets the standard for excellent customer care. Thank you, Keith and the entire Jim Butler Kia team, for the outstanding service! More

by trodriguez95 Verified Customer Verified Customer

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Keith is always attentive and respectful, he makes sure that everything is done correctly and efficiently. that everything is done correctly and efficiently. More

by stephanieb779 Verified Customer Verified Customer

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Friendly service and prices are not outrageous. Service department was helpful, attentive and on their game. Service department was helpful, attentive and on their game. More

by rlrprivate1 Verified Customer Verified Customer

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