Keith Sutton | Page 2

I have used this service team since 2018. They are excellent. I give them high marks in communication (keep you apprised of the status of the work), reliability (if they say the work takes 2 They are excellent. I give them high marks in communication (keep you apprised of the status of the work), reliability (if they say the work takes 2 hours..bank on it), and accessibility (I can get an appointment within 30 days). More

by bonesjones5050 Verified Customer Verified Customer

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Excellent service/ thoughtful/ knowledgeable / helpful / available / timely support for the car - thank you for your service available / timely support for the car - thank you for your service More

by destefanofamilystl Verified Customer Verified Customer

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Fantastic place to take your vehicle if you are in need of any type of car service. of any type of car service. More

by gernball Verified Customer Verified Customer

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I needed an oil change/tire rotation and two recall notifications on my Telluride to be addressed. The next available appointment was two weeks out, but we had a trip scheduled, so I wanted to get the notifications on my Telluride to be addressed. The next available appointment was two weeks out, but we had a trip scheduled, so I wanted to get the service done. I was told if I arrived early one morning I could hopefully be worked in. I showed up at 7:30 the next morning, and Keith arranged for my service request. Three hours later, Keith called me to notify that my car was ready to be picked up. I am very happy with Jim Butler Kia, and with Keith! More

by donaldhackmann Verified Customer Verified Customer

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Keith is the best! A true gem! He is very honest, professional, kind, composed, and helpful always. I appreciate his hard work and will continue to drive out of my way A true gem! He is very honest, professional, kind, composed, and helpful always. I appreciate his hard work and will continue to drive out of my way to this location to be serviced somewhere I trust. He is a rare, bright light in a world of people who aren’t always the best. Great team!! Highly recommend!! More

by Annie K Verified Customer Verified Customer

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Breat service. Everyone is very friendly. My car was finished in a much faster time than estimated. Everyone is very friendly. My car was finished in a much faster time than estimated. More

by lam299 Verified Customer Verified Customer

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Keith was attentive and pleasant. The perceptions is that he seemed very happy to be at work. The perceptions is that he seemed very happy to be at work. More

by mel.lissy Verified Customer Verified Customer

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Really easy to set up an appointment online, great service and comfortable wait area. Keith offered a ride but I opted to wait. Great customer service and Keith did a great job taking care of me and service and comfortable wait area. Keith offered a ride but I opted to wait. Great customer service and Keith did a great job taking care of me and my car More

by SHANE054 Verified Customer Verified Customer

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Friendly, service perfor. ed as required within 2 hours. Keith made sure services required were fully explai ed and pe ed as required within 2 hours. Keith made sure services required were fully explai ed and pe More

by Tq813t Verified Customer Verified Customer

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Everything was great! I originally called for a specific issue I was able to fix on my own. A couple of days before my appt I noticed a different, small issue. I let Keith I originally called for a specific issue I was able to fix on my own. A couple of days before my appt I noticed a different, small issue. I let Keith know when I arrived and he was very accommodating and understanding that the needs changed. The car was fixed quickly and smoothly. I will only come to this dealership for service! More

by ashire1011 Verified Customer Verified Customer

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