Danielle Reid

The issue I had is when Danielle was off no one else communicated. I would call multiple times a day and still would not get a call back when I did talk to somebody that had no idea what was going on wi communicated. I would call multiple times a day and still would not get a call back when I did talk to somebody that had no idea what was going on with my car then when I came and picked it up it wasn’t completed so nobody double checked it after the services were taken care of. Kept the car did the necessary repairs to fix it only to have dash panel parts not put back together when I picked it up again the second time in that day your sales people, sell cars your service department keeps your customers coming back. I have bought four vehicles from this location and due to the experience that I had in the service department. I will not buy another one from here sorry but I’m just being honest things would have to drastically change in order for me to change my mind. More

by daniel.brawley Verified Customer Verified Customer

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As always, the Service Department is exceptional here. They will always be my first choice! They will always be my first choice! More

by jgallagher11 Verified Customer Verified Customer

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I had a great experience working with Keith. He communicated very well with pricing and availability. The work took less time than anticipated. I was very pleased with the whole visit. He communicated very well with pricing and availability. The work took less time than anticipated. I was very pleased with the whole visit. More

by Rich98 Verified Customer Verified Customer

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They treat us with respect and explain what's needed to be corrected for our vehicle. be corrected for our vehicle. More

by gseemes Verified Customer Verified Customer

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Very pleasant experience all around from the beginning to the end Thanks you!! so much the end Thanks you!! so much More

by aneatrisb Verified Customer Verified Customer

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People are great to work with and work was done in a timely fashion etc timely fashion etc More

by cnez161 Verified Customer Verified Customer

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Danielle is always customer focused. She is genuinely pleasant and happy to help everyone who comes in for service The service desk is a busy place and Danielle keeps everything moving She is genuinely pleasant and happy to help everyone who comes in for service The service desk is a busy place and Danielle keeps everything moving, serving multiple customers simultaneously She is a huge asset for the Jim Butler service department Definitely 10/10!!! More

by Randy Verified Customer Verified Customer

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Solid service and timely turnaround. Great waiting area and much appreciated support and updates. Also appreciated car wash coupon since car wash at the dealer was backed up so let me ge Great waiting area and much appreciated support and updates. Also appreciated car wash coupon since car wash at the dealer was backed up so let me get out of there in a timely fashion. Thanks! More

by karl.hofman Verified Customer Verified Customer

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Staff are amazing! They do great work, really friendly and very helpful. Got me in really quickly and got the warranty company to cover the repairs immediately. They do great work, really friendly and very helpful. Got me in really quickly and got the warranty company to cover the repairs immediately. More

by ckm3169 Verified Customer Verified Customer

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Danielle was very helpful and kind when I brought my car in to be serviced. in to be serviced. More

by saminiemann Verified Customer Verified Customer

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