Keith Sutton
Keith Sutton at Jim Butler KIA

Keith Sutton | Page 23

Service Advisor

Jim Butler KIA

722 Long Road Crossing Drive
Chesterfield, MO 63005

Contact Me
4.8
787 Reviews

Welcome to the Jim Butler Kia website, a fast and convenient way to schedule your next service visit. Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction. Click link to get started http://www.jimbutlerkia.com/service-appointment/

Dealership Experience

17 yrs, 11 mos

Languages Spoken

English English

4.8

787 Reviews

Write a Review

787 Reviews of Keith Sutton

May 12, 2025

Dealership Rating
Employee Rating

I have 3 Kias and Keith and Jim keep them running in tip top shape. More

by Dan's Sedona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tammie Baker

May 12, 2025

Dealership Rating
Employee Rating

Very efficient, car was ready in the expected time. Nice waiting area. Polite and professional. Appreciate no high pressure sales efforts to upsell things you do not need. More

by salstazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2025

Dealership Rating
Employee Rating

This was my third trip to Jim Butler KIA to have a recall headlamp switch replaced. My original switch was working without an issue. After 2 replacement switches I still do not have a reliable fully function More

by timberoc
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Hutchens

May 12, 2025

Dealership Rating
Employee Rating

The shop made a mistake, which is understandable, but did the bare minimum to correct it. More

by dabcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 10, 2025

Dealership Rating
Employee Rating

We had a great experience with Keith. He is knowledgeable, friendly, and helpful. He updated us on our car's progress, and check-out was a breeze. More

by jgmr87
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2025

Dealership Rating
Employee Rating

We have been very happy with Jim Butler Kia and would recommend them to others. More

by gkaiser721
Recommend Dealer
Yes

Other Employees Tagged: Tammie Baker

May 09, 2025

Dealership Rating
Employee Rating

Haven’t been to this dealership in years. Went back bc oil change prices are $10 cheaper than HW Kia down the road. Keith has always been exceptional and the service there is always on point. More

by parkers4.0
Service Price Transparency
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Recommend Dealer
Yes

May 09, 2025

Dealership Rating
Employee Rating

Keith told me how long it would take to service the vehicle and it is ready on time. More

by kwr032452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 09, 2025

Jim Butler KIA responded

It looked like Keith had your vehicle ready on time, so everything with your visit was good. I was just questioning the negative review? Possibly it was check negative on accident. We will resend you the link. Thank you, Jake Borgmeyer.

May 09, 2025

Dealership Rating
Employee Rating

I had a great experience with my maintenance appointment. Keith was clear about expectations and checked with me as to questions or concerns. More

by rapp4linda
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 07, 2025

Dealership Rating
Employee Rating

I received excellent service from Keith regarding warranty work on my 2016 Kia Sorrento. Highly recommend. More

by TMEHEDIGER
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Recommend Dealer
Yes
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