Keith Sutton | Page 24

EXTREMELY SATISFIED-Great Buying Experience We have had two Sorento's in the past and just purchased our third 2019 Sorrento. Our salesman Don was knowledgeable, friendly and really cared about We have had two Sorento's in the past and just purchased our third 2019 Sorrento. Our salesman Don was knowledgeable, friendly and really cared about the us the customers! Don has followed up with us several times to ensure all is well with our car. Pricing at Kia has always been good, with advertised discounts up front. Very minimal "let me check with my manager" stuff like most of us get at other dealerships. Justin in Finance has helped us with the purchase of two Sorrento's. He is also knowledgeable, not aggressive with signing you up for things you don't need and he is extremely efficient! Additionally, Keith Sutton in the Service Department is one of the reasons we decided to go with another Sorrento. He is knowledgeable, accommodating, professional and friendly. For that reason, we continue to take our Sorrento's to Jim Butler for service for all our servicing. Thank you Jim Butler Kia for understanding your customers!!! More

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Oil change turned Trade-In Upgrade Long time customers that came in for a scheduled routine oil change service. Contemplated on upgrading our 2016 Sorento.. then we met Cheryl Cooper! S Long time customers that came in for a scheduled routine oil change service. Contemplated on upgrading our 2016 Sorento.. then we met Cheryl Cooper! She helped us decide the best choice of all the options for a 2019 Sorento. She is amazing and made the process stress-free! I highly recommend Jim Butler Kia to anyone from Sales to Service and Parts!! I LOVE MY NEW SORENTO!!! I wouldn't consider a different manufacturer, we own 2 Kia vehicles and have not been disappointed as a car owner. Thank you Jim Butler Kia family! More

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straightforward and pressure free From the time I walked in the door until I drove off the lot, every employee at Jim Butler was friendly and courteous. Normally, car buying is an anxi From the time I walked in the door until I drove off the lot, every employee at Jim Butler was friendly and courteous. Normally, car buying is an anxiety inducing process, but not today. Roger greeted me at the door, showed me the car I came to buy, talked me through the process, and answered all my questions. The process was straightforward and I never felt pressured. I highly recommend Roger and the rest of the crew at Jim Butler Kia. More

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Satisfied customer The staff at Jim Butler KIA is very friendly and not like other dealerships who push you into buying a car that you don't want. I highly recommend the The staff at Jim Butler KIA is very friendly and not like other dealerships who push you into buying a car that you don't want. I highly recommend them. More

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Very friendly The dealer ship support me in getting started on the right path with my credit we're others turned me down! Kathy Do, was great in walk me trun the The dealer ship support me in getting started on the right path with my credit we're others turned me down! Kathy Do, was great in walk me trun the process, special thanks! More

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Cheryl''s the best salesperson...professional, kind, courteo I came in for service and decided on a new forte. Everyone was helpful professional and courteous. I've been a customer for many years and there is a I came in for service and decided on a new forte. Everyone was helpful professional and courteous. I've been a customer for many years and there is a Kia dealer closer to home but always come to him butler because of service. More

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Excellent customer service The customer service is beyond great. They are always friendly and they acknowledge you by the time you enter the door here. They really take time and The customer service is beyond great. They are always friendly and they acknowledge you by the time you enter the door here. They really take time and have been patient to provide us the vehicle that we want and that fits our budget. This is our second purchased in Jim Butler Kia and still very satisfied with their service and very happy with our vehicle. We will definitely buy our next vehicle from Kia Jim Butler again. More

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Appreciated the whole process. We bought a new and used car. Thanks for the wonderful experience. This was first new car for my daughter. My granddaughter loves her car. She really missed my 2012 sportage. Thank Thanks for the wonderful experience. This was first new car for my daughter. My granddaughter loves her car. She really missed my 2012 sportage. Thanks again for everything. More

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Pleasant and Satisfied We purchased a used vehicle from Jim Butler Kia and were very pleased with the experience. Not a statement you normally hear regarding purchasing a u We purchased a used vehicle from Jim Butler Kia and were very pleased with the experience. Not a statement you normally hear regarding purchasing a used vehicle. However, everyone at this dealership was pleasant to work with, even the maintenance department. We will definitely come back when looking for our next vehicle. Thank you. More

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Great experience On 6/29/18 I bought a Sorento, from Robert. He was very patient and honest. He did great with my 10 year old son who had a ton of questions. We bou On 6/29/18 I bought a Sorento, from Robert. He was very patient and honest. He did great with my 10 year old son who had a ton of questions. We bought Soul back in 2012 and have had the service done there since. Keith in the service department is top notch! Justin in the finance is out standing, very honest and will work very hard to get you where you need to be! Jim Butler Kia is just plain out standing in my book! I can not forget to mention Annie from the internet department was so helpful and pleasant to work with! More

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