Keith Wallace
Keith Wallace at BMW of Toledo

Keith Wallace | Page 3

Service Director

BMW of Toledo

7600 Central Ave
Toledo, OH 43617

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67 Reviews

From Lambertville, MI, Keith has worked at Yark Automotive since November of 1998. He has 3 children and a grandchild. His wife is an elementary school teacher and Keith actually used to be a teacher too! Outside of work he enjoys doing anything outdoors like hiking and fishing. He also enjoys reading and restoring cars. One thing Keith cannot live without is his family. His favorite places to be are Northern Michigan and Canada. The weirdest job he has ever had was cleaning a butcher shop. Keith's favorite car is his '65 Dodge Coronet.

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67 Reviews

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67 Reviews of Keith Wallace

November 18, 2020

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Employee Rating

Great place to get your car serviced. Helpful staff and excellent quality. Very fast and efficient. I have no idea how this review has a 25 word minimum. More

by LUCAS.SAMPLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Teresa Trombley, John Iseler, Scott Moewe, Ross Rector, Jim McAuley, Tammy Osborne , Mason Bryan, Kenny Donley, Kyle Kissling

Nov 19, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 09, 2020

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Employee Rating

They have always worked with me in getting any repair related issues taken care of. The courtesy of keeping me updated while my car is in service is appreciated. Also, having courtesy cars is extremely More

by TJNICHOLSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kizewic, Jim McAuley , Alexis Roob

Nov 10, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 03, 2020

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Did a great job. Was timely, and gave me a nice car to drive around in while they worked on mine. Hey, four more words More

by TPOLING9160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Iseler, Jim McAuley , Kyle Kissling

Nov 04, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

November 03, 2020

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Employee Rating

The Emoloyees aRe ALL`ways AWSUM!!🤩They kontinue to The Emoloyees aRe ALL`ways AWSUM!!🤩 They kontinue to have the Professional knowledge & skills w/Excellent Kustomer Service!!🤗 They Truly Deserve * More

by ALogan♌
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Iseler, Jim McAuley , Kyle Kissling

Nov 04, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

October 27, 2020

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Employee Rating

Dealer didnt help me resolve my problem told me rotors were under tolerance but then agreed to put them back on, asked them to service my ac for issues told me i had a rodent issue, no rodent issue wanted More

by shiheh47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Iseler, Jim McAuley , Kyle Kissling

Nov 02, 2020

BMW of Toledo responded

We apologize for your experience and appreciate you bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your review to proper management for further information. You authorized replacement of the brake rotors and then refused to pay for them. We had to reinstall your old brake rotors for that reason. The rotors were recommended along with the new brake pads due to corrosion. The old rotors measured above minimum thickness. We’re glad to hear the foul odor has gotten better. Perhaps the disinfecting process we used had some residual effect after the car sat for 4 weeks. We’d be interested in seeing any picture of the old air filter. We had no reason to remove the air filter, nor are we aware of a way it could be installed backwards due to its design.

October 08, 2020

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Fast, friendly service. No troubles and a complete list of everything fixed. Easy drop-off and timely notification on when the car was finished. Always nice to get a carwash too. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 09, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 28, 2020

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Employee Rating

This is my second CPO purchase from the great team at BMW Toledo. Honest and a pleasure to work with. Thanks Keith W and Chris M More

by cgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Miller

Sep 29, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 25, 2020

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Employee Rating

I have been purchasing and leasing vehicles from this Dealership for the past 27 years. Each experience exceeds the previous one. I highly recommend BMW of Toledo for your next car. Great brand, great st More

by PAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Kizewic, John Iseler, Ross Rector, Jim McAuley , Kenny Donley, Kyle Kissling

Sep 28, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!

September 21, 2020

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Employee Rating

Kyle is the best he goes out of his way to take care of my service needs! Extremely good with communication and texting returning calls.Thank you so much More

by BEVERLY.KARABIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Iseler, Jim McAuley , Kyle Kissling

Sep 23, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

September 21, 2020

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Employee Rating

BMW of Toledo is a very nice dealership with a great sales team, fantastic service advisors and just the best technicians around. They always have just what I'm looking for. More

by RDYER33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Iseler, Jim McAuley , Kyle Kissling

Sep 23, 2020

BMW of Toledo responded

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

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