Keli Morin | Page 24

I love family ford. I had an issue around a year ago, and I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a re I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a reasonable time, and did not give me a hard time at all. You earned my loyalty. Thank you family ford! More

by JORDAN73 Verified Customer Verified Customer

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2020 was a disasterous year for me. I am very fragile as i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation to a nervous customer. In the end they gave gentle advice about next care items for the car. The car runs well. Thank you for the help. More

by A101nursa Verified Customer Verified Customer

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Always are Greeted with a smile. If you have any questions they are quick to answer them. If they don’t have a answer they find someone who does. questions they are quick to answer them. If they don’t have a answer they find someone who does. More

by SUSIEWEBB86 Verified Customer Verified Customer

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Family Ford of Enfield has always been great to deal with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this re with. When I needed an urgent repair on the vehicle my daughter drives, they got me right in. Keli and Agnes were such a huge help in getting this repair taken care of. Thank you, again, for all of your help. More

by Erica B Verified Customer Verified Customer

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I bought a used Ford Fusion with 25,000 miles. I drove it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wron it for 500 miles and found out it needed a new power steering rack. The quote was $2200 which is about 25% of the cost of the car. That’s just wrong. Me and my family have been Ford owners on and off throughout my life. I’ll never buy another Ford and I’ll never deal with Enfield Family Ford again. What a disappointment. More

by JAF517 Verified Customer Verified Customer

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Service department was very professional and always updating me when my part was on back order until it showed up. Tech was very quick to make sure I can get back on the road. updating me when my part was on back order until it showed up. Tech was very quick to make sure I can get back on the road. More

by jtokas Verified Customer Verified Customer

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Excellent dealership with great service. Very accommodating! I highly recommend Family Ford for buying and servicing your vehicle. Great people and very nice to deal with at Family Ford. accommodating! I highly recommend Family Ford for buying and servicing your vehicle. Great people and very nice to deal with at Family Ford. More

by MAINEISGR8T Verified Customer Verified Customer

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Everyone from the moment I entered was helpful and happy. The service area dept. handled all my issues and made me feel in excellent care. The service area dept. handled all my issues and made me feel in excellent care. More

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Excellent service with family Ford. Personal at service desks always helpful, always polite and courteous. Will recommend this dealership for purchase or service of vehicles. desks always helpful, always polite and courteous. Will recommend this dealership for purchase or service of vehicles. More

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Expected to have to pay more money for my service but it was surprisingly cheap also they saw me right away and got the job done quick. was surprisingly cheap also they saw me right away and got the job done quick. More

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