Keli Morin | Page 23

Service department gets me an appointment in a timely manner they take time to review the repair of my auto ,and have the knowledge to get the job done right the first time. I have been pleased by the w manner they take time to review the repair of my auto ,and have the knowledge to get the job done right the first time. I have been pleased by the whole department More

by Johns Verified Customer Verified Customer

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I had a great experience with check in and it was faster than I expected. Also this I purchased my vehicle from a GMC dealer used so it was good to get it checked by Ford dealership. Very happy than I expected. Also this I purchased my vehicle from a GMC dealer used so it was good to get it checked by Ford dealership. Very happy More

by Justjoshin.sully Verified Customer Verified Customer

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The folks a Family Ford do an excellent job on my 2019F150.They have been servicing my Ford vehicles for many a year. I have nothing but good things to say about them. 2019F150.They have been servicing my Ford vehicles for many a year. I have nothing but good things to say about them. More

by george.edmonds477 Verified Customer Verified Customer

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I was able to get a same day appointment. Service was performed on time. Luckily the tech found a faulty tie rod end which was repaired performed on time. Luckily the tech found a faulty tie rod end which was repaired More

by PHILDUPUIS Verified Customer Verified Customer

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Appointment was made to fit my schedule, service was done on time and probably. Why is this a twenty word minimum? It makes me not want to fill these out. on time and probably. Why is this a twenty word minimum? It makes me not want to fill these out. More

by ARTISANINK Verified Customer Verified Customer

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Good service- longer Saturday hours-with more techs-to complete stuff for guys that can only give up their vehicles on the weekend- like Firestone- would make them a 5 complete stuff for guys that can only give up their vehicles on the weekend- like Firestone- would make them a 5 More

by Al Verified Customer Verified Customer

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Friendly very clean the remodel of the building is perfect I like the fact that you drive into the service area no need to park the vehicle in the parking lot perfect I like the fact that you drive into the service area no need to park the vehicle in the parking lot More

by henaoadrienne7457 Verified Customer Verified Customer

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I love family ford. I had an issue around a year ago, and I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a re I called to let them know the issue reoccured-- within seconds they said they'd stand by their product and their word. The item was fixed within a reasonable time, and did not give me a hard time at all. You earned my loyalty. Thank you family ford! More

by JORDAN73 Verified Customer Verified Customer

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2020 was a disasterous year for me. I am very fragile as i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation i heal. I was stressed when i realized the car had had no service in 2019. Your staff was polite. They could have opened up & given more explanation to a nervous customer. In the end they gave gentle advice about next care items for the car. The car runs well. Thank you for the help. More

by A101nursa Verified Customer Verified Customer

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Always are Greeted with a smile. If you have any questions they are quick to answer them. If they don’t have a answer they find someone who does. questions they are quick to answer them. If they don’t have a answer they find someone who does. More

by SUSIEWEBB86 Verified Customer Verified Customer

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