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Keli Morin
Keli Morin at Family Ford of Enfield

Keli Morin | Page 3

Service Manager

Family Ford of Enfield

65 Hazard Avenue
Enfield, CT 06082

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4.6
235 Reviews
4.6

235 Reviews

Write a Review

235 Reviews of Keli Morin

August 08, 2025

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Employee Rating

Fast, friendly service. I appreciate the fast service especially when I have a busy day. More

by jrketcham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers, Agnes Pusztai

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Aug 09, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2025

Dealership Rating
Employee Rating

They did not fix problem. Need to bring back. Charged me it cost me 2,000 More

by CAROLBENOIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Aug 11, 2025

Family Ford of Enfield responded

Carol, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Aug 11, 2025

Family Ford of Enfield responded

Carol, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 04, 2025

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Employee Rating

The service was convenient and completed in a timely manner. The person I book with and the person who picked up/dropped off my vehicle were helpful and professional. More

by Keishprophet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Greg Ayers

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Aug 05, 2025

Family Ford of Enfield responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Family Ford of Enfield to be a positive one. Please don't hesitate to reach out if you need anything else.

July 31, 2025

Dealership Rating
Employee Rating

Great communication through out the entire service experience. She set very accurate and great expectations. More

by Dataguydm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 31, 2025

Family Ford of Enfield responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Family Ford of Enfield.

July 30, 2025

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Employee Rating

Professional, flawless service . I will come back and use them many more times. Thank you More

by sarahjsoucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Jul 30, 2025

Family Ford of Enfield responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 27, 2025

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Employee Rating

I bought my car here new, and have been coming in for service ever since. I trust them with my vehicle's longevity. Excellent service at a good price. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Jun 27, 2025

Family Ford of Enfield responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 25, 2025

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Employee Rating

Courteous, professional and respectful of my time. Also gave ma a ride while my car was being worked on. More

by acayward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 25, 2025

Family Ford of Enfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 25, 2025

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Employee Rating

There was a recall on my 2025 Maverick hybrid AWD…a passenger airbag sensor or something . Family Ford sent a technician to Where my truck was parked (at my place of work) to complete the recall repai More

by doltsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore , Young technician? Tall with baseball cap?

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Jun 25, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

June 13, 2025

Dealership Rating
Employee Rating

Excellent experience the entire way. From pick up to drop off, everyone was professional and courteous. Family Ford went above and beyond to make sure I was informed and involved during More

by IDAGILMORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken Brown, Greg Ayers, Agnes Pusztai

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Jun 13, 2025

Family Ford of Enfield responded

Thank you for choosing Family Ford of Enfield. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 02, 2025

Dealership Rating
Employee Rating

Awesome improved staff and location ; customer since 1994 Agnes was top notch and went out of her way to please me as a customer Great service and knowledgeable staff I’m blessed ! More

by Siegel,Keith-author
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Genereux, Ken Brown, Greg Ayers, Agnes Pusztai, Kim Moore, Rick Gordon , Colin Twigg

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Jun 02, 2025

Family Ford of Enfield responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Family Ford of Enfield. We look forward to having you as one of our valued customers for many more years to come!

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