Kelia House | Page 8
Service Advisor
Volkswagen of Downtown Chicago
1111 N Clark St
Chicago, IL 60610
Industry Experience
3 yrs, 10 mos
89 Reviews
Write a Review89 Reviews of Kelia House
August 30, 2024
Dealership gave me a vehicle that had several issues. Only had the vehicle for two weeks had several issues with vehicle. Went to test drive vehicle seen that the tire needed air they put air in the tire Only had the vehicle for two weeks had several issues with vehicle. Went to test drive vehicle seen that the tire needed air they put air in the tire. Two days later needed more air, I put air in the tire, tire had a nail in it. Dealership patched the tire up, air went out again go to tire shop, they said the nail was in a place that should’nt been patched up but replaced. Asked dealership to accommodate me with a new tire being that when I test drove the car it already said it was a issue with the tire, they didn’t accommodate me just for me to be stranded on the side of the road because of my tire. Now I’m riding on a donut in my brand new truck. Air wasn’t working spent two days at the dealership to fix the air mind you I was on vacation, spent several days bringing vehicle back due to several issues. That was a horrible vacation I should be excited about my new vehicle but I’m not, now the headlight not working just a disaster More
Other Employees Tagged: Mohammed Habibi
August 28, 2024
Excellent service for my van. I was on a road trip in my van from Germany and broke a belt. They sourced a part that was for a van not sold in America. And got me back on the roa I was on a road trip in my van from Germany and broke a belt. They sourced a part that was for a van not sold in America. And got me back on the road!!! More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec , Fred Borek
August 09, 2024
I leave this review because the sale price of my car was increased by nearly ten thousand dollars and was never told how that happened. increased by nearly ten thousand dollars and was never told how that happened. More
Other Employees Tagged: Jonathan Oomens, Rocco Cesario , Baha Yer
August 07, 2024
My recent service experience was perfect. I scheduled a visit for annual maintenance and an auto recall inspection. They anticipated 2 to 3 hours of service time and they achieved it. They co I scheduled a visit for annual maintenance and an auto recall inspection. They anticipated 2 to 3 hours of service time and they achieved it. They completed everything and went over what was completed. Smooth experience and no hassle. More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec
August 02, 2024
Eric was a nice guy worked with me so I worked with him, dealership was great we were in a rush so they accommodated and helped us out. dealership was great we were in a rush so they accommodated and helped us out. More
Other Employees Tagged: Rocco Cesario , Matt Kutyna, Eric Uribe
July 31, 2024
Great workers, great service great patience a very nice waiting area with free coffee and comfortable waiting area with free coffee and comfortable More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec
July 22, 2024
Excellent service and beautiful facility. ...they have a premium shop and it shows that they care about the clients ...they have a premium shop and it shows that they care about the clients More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec , Fred Borek
June 28, 2024
I was given an estimate to fix my car (shuddering a bit when driven before it was really warmed up) and they said my transmission and the computer was done and it would cost 21k to fix. 21k for a car I pai when driven before it was really warmed up) and they said my transmission and the computer was done and it would cost 21k to fix. 21k for a car I paid 10k for. I took it to a transmission specialist and he said nothing was wrong with the transmission and the car was desperately low on oil. I will never take my car to these wankers again. More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec , Aaron Austin, Auzi Wallace
June 13, 2024
Luis has been awesome thanks so much for all you do for me and my car! me and my car! More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec , Aaron Austin, Auzi Wallace
June 04, 2024
Best service I have ever had by the writer and workmanship. Work done properly and on time. workmanship. Work done properly and on time. More
Other Employees Tagged: Herberto Delgado, Luis Tinoco, Mike Szafraniec , Aaron Austin, Fred Borek
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