Kellen Poto
Kellen Poto at Casey BMW

Kellen Poto | Page 2

Salesperson

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.9
216 Reviews

I take pride in going above and beyond my client's expectation in helping find the perfect vehicle to best fit their desire and needs.

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

4.9

216 Reviews

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216 Reviews of Kellen Poto

May 25, 2026

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Kellen Pluto provided exceptional service, and this dealership was truly a breath of fresh air. Honest, ethical, transparent, and genuinely customer-focused from start to finish. I came in with a ve More

by Sunshine441190
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Recommend Dealer
Yes

May 23, 2026

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Kellen was amazing. From the first contact he was very responsive, even on his day off. I was very undecided and kept going back and forth between two different cars. He More

by KATHLEENTATUM19
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Recommend Dealer
Yes

May 02, 2026

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Kellen Poto is a BMW expert. He made purchasing our new BMW a uniquely enjoyable experience. He is patient, kind, and respectful. We spent an entire Sunday afternoon together and More

by LP
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Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

April 30, 2026

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The Dealership is in great condition and employees are extremely friendly. They work with you through the entire process and help wherever needed. Kellen is very patient and i am highly pleased with my ex More

by Christopher
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Recommend Dealer
Yes

April 25, 2026

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Smooth process! Kellen is excellent to work with. Everything was very transparent and I felt the dealership valued my time. I was able to have most things completed More

by megan
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Recommend Dealer
Yes

Other Employees Tagged: Chaz Hoback

March 24, 2026

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The dealership and Bobby were a pleasure to work with! They went beyond the norm. More

by Sjlous3
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Recommend Dealer
Yes
Apr 13, 2026

Casey BMW responded

Thank you for your kind feedback. We are delighted to hear that both our team and Bobby made your experience such a positive one. Going above and beyond for our clients is always our goal, and it is wonderful to know Bobby helped make your visit enjoyable. We truly appreciate you choosing Casey BMW Shawn Casey General Manager

March 20, 2026

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Kellen was great. I wouldn’t work with no other salesman. He took his time and was very knowledgeable about the vehicleWe just bought the car in March and we getting a More

by Mymay2020
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chaz Hoback

Apr 13, 2026

Casey BMW responded

Thank you for sharing your experience. We are delighted to hear that Kellen provided such knowledgeable and attentive service throughout your visit. It is especially rewarding to know that his dedication made such a positive impression that you chose to return so soon for another vehicle. We truly appreciate your trust in both Kellen and Casey BMW, and we look forward to assisting you again in May Shawn Casey General Manager

March 14, 2026

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Kellen provided excellent customer service and kept us in the loop as our BMW was being built. Took really good care of us. More

by Jose Rosario
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Recommend Dealer
Yes

Other Employees Tagged: Trey Leggett, Emery Draughn

Apr 13, 2026

Casey BMW responded

Thank you for your kind feedback. We are pleased to hear that Kellen provided excellent communication and kept you well informed throughout the build process of your BMW. Delivering a transparent and seamless experience from order to delivery is very important to our team. We truly appreciate your trust in Casey BMW and are glad Kellen took great care of you. Shawn Casey General Manager

March 08, 2026

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Kellen was great in showing me different cars and educating me on the various features and options. Helped me appreciate the difference between BMWs and other brands. More

by Heck63
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Recommend Dealer
Yes
Apr 13, 2026

Casey BMW responded

Thank you for your thoughtful feedback. We are pleased to hear that Kellen provided a detailed and informative experience while showing you different vehicles and explaining the available features and options. It is especially rewarding to know his guidance helped you better understand the distinctions within the BMW lineup compared to other brands. We sincerely appreciate your visit to Casey BMW and thank you for choosing us. We look forward to assisting you again in the future. Shawn Casey General Manager

February 27, 2026

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It was a real pleasure to have a chance to work with Kellen. He was courteous , friendly and tremendous product knowledge. More

by Mchboatermike
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Chaz Hoback

Apr 13, 2026

Casey BMW responded

Thank you for sharing your feedback. We are pleased to hear that Kellen provided a courteous and friendly experience, along with strong product knowledge throughout your visit. We appreciate your kind words and are glad you had a positive experience with Casey BMW. Your support is sincerely valued, and we look forward to assisting you again in the future. Shawn Casey General Manager

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