Kelly Sandefur
Kelly Sandefur at Walter's Mercedes-Benz of Riverside

Kelly Sandefur | Page 6

Service Advisor

Walter's Mercedes-Benz of Riverside

3213 Adams Street
Riverside, CA 92504

5.0
66 Reviews
5.0

66 Reviews

Write a Review

66 Reviews of Kelly Sandefur

January 14, 2024

Dealership Rating
Employee Rating

Very quick and easy the whole process of fixing my car. Satisfied with the service received. More

by Florin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Walter's Mercedes-Benz of Riverside responded

Florin, We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they made the whole process quick and easy. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 13, 2024

Dealership Rating
Employee Rating

I like this dealership because everyone working there are so respectful and polite. Thanks guys More

by charlesadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2024

Walter's Mercedes-Benz of Riverside responded

Charles, Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were so respectful and polite to you. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 12, 2024

Dealership Rating
Employee Rating

Everyone was very efficient and helpful. Kelly Sandfur was specifically helpful. She was polite and communicated with me quickly. She made sure my service was convenient as possible. I will More

by prudhomme.william44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 12, 2024

Walter's Mercedes-Benz of Riverside responded

Providing impeccable and quality service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are thrilled to know that she was helpful, polite and communicated with you quickly. If you ever have any questions or concerns please do not hesitate to give us a call. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

January 02, 2024

Dealership Rating
Employee Rating

Kelly Sandefur was very professional and courteous! My car was clean inside and outside! Thank you! Have a great evening! More

by Brnshockl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2024

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing the positive experience you had with us here at Walter's Mercedes-Benz of Riverside! We are glad that Kelly took great care of you and your vehicle. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 29, 2023

Dealership Rating
Employee Rating

Everyone was very helpful and courteous especially Kelly Sandefur who answered all my questions promptly. She was pleasant and professional. More

by Silvinha
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Walter's Mercedes-Benz of Riverside responded

Silvinha, Thank you very much for leaving Kelly this terrific review! We are glad to hear that Kelly took great care of you and your automotive needs. We are happy to know that she was very helpful, courteous, pleasant and professional. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 26, 2023

Dealership Rating
Employee Rating

Kelly Sandefur was great and professional. It’s not her fault, but the wait was a little bit longer than I expected. More

by 2005pherring@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving Kelly this terrific review! We are glad to hear that Kelly took great care of you and your automotive needs. We are happy to know that she was professional. We do apologize for the wait time that occurred during your visit and we do appreciate the feedback. If you would like to discuss further, please contact us at the dealership. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

December 16, 2023

Dealership Rating
Employee Rating

The service was I received was outstanding, quick and Al Carte. Make sure to go to Kelly S. For your future services. More

by AthosB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Walter's Mercedes-Benz of Riverside responded

Athos, We are grateful for you leaving Kelly this wonderful review and recommendation! We are thrilled to hear that she took outstanding care of you and could provide you with quick and efficient service. We hope to see you again the next time your vehicle needs service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 26, 2023

Dealership Rating
Employee Rating

Great customer service and friendly. Helpful and professional . Technicians were knowledgeable. I’ll be back. More

by Mplinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Walter's Mercedes-Benz of Riverside responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your automotive needs. We are thrilled to know that they were friendly, helpful, professional and knowledgeable. We look forward to continue serving you and your future automotive needs for many years to come. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 23, 2023

Dealership Rating
Employee Rating

Kelly Sandefur was my service advisor. She was awesome. She kept me updated and answered all my questions! I’m glad i chose Walters. More

by Arthur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Walter's Mercedes-Benz of Riverside responded

Arthur, We are grateful for you leaving Kelly this stunning review! We are amazed to hear that she took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you updated on your vehicle and answered all of your questions. We hope to see you again when the time comes for your next service. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

November 22, 2023

Dealership Rating
Employee Rating

I was very pleased with the service and communication with my Walter’s service associate,Kelly Sandefur More

by dougfleniken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2023

Walter's Mercedes-Benz of Riverside responded

Providing quality and efficient service is so important to us here at Walter's Mercedes-Benz of Riverside and we are glad that Kelly's efforts could meet your satisfaction! We are pleased to know that she provided you with great communication. Please do not hesitate to let us know how we may be of further service to you. Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Erwin Artacho - General Manager

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