Kelly Thomas
Kelly Thomas at Gerald Subaru of Naperville
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Kelly Thomas | Page 15

Sales Consultant

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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not yet
rated
204 Reviews

Dealership Experience

8 yrs, 4 mos

Specialties & Trainings

Exceptional Customer Service

not yet
rated

204 Reviews

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204 Reviews of Kelly Thomas

February 21, 2017

Dealership Rating
Employee Rating

Great Experience Gerald of Naperville and Kelly as my salesperson was a very positive experience. I was treated professionally and had a very positive buying experien More

by awebmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2017

Gerald Subaru of Naperville responded

We appreciate you taking the time to review your 5-star car-buying experience with Kelly and us at Gerald Subaru of Naperville. Enjoy driving around in your new car! Sincerely, Alec McKean – General Manager

February 14, 2017

Dealership Rating
Employee Rating

Eric is good Visited Gerald Subaru a few times for a new Crosstrek. We were taken care by Eric, Kelly and Ricardo. All of them are very kind. They know the vehical More

by liujarvis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ricardo Rodriguez, Eric Zetterlof

Feb 15, 2017

Gerald Subaru of Naperville responded

Thanks for this great review and congratulations on your new Crosstrek! We can't tell you enough how much we appreciate Eric, Kelly and Ricardo. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Alec McKean – General Manager

February 13, 2017

Dealership Rating
Employee Rating

kelly was great good experience,price quoted was the price I paid with no surprises.took the time to explain everything,follow up was fantastic.best prices too! More

by gmart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2017

Gerald Subaru of Naperville responded

Thank you for your review and congratulations on your purchase! Kelly is a great addition to our sales team and we are glad you had the opportunity to work with her. We will be sure to pass along this great feedback and we look forward to seeing you again! Sincerely, Alec McKean – General Manager

February 10, 2017

Dealership Rating
Employee Rating

14+ Years with Gerald Subaru Just leased a 2017 Impreza and love it! This is my 3rd Subaru (2nd lease) with Gerald Subaru and each experience has been great! Kelly Thomas was my s More

by Happy 2017 Subaru Impreza Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 13, 2017

Gerald Subaru of Naperville responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Congratulations on your new 2017 Impreza! Kelly’s sales excellence is always consistent, and I’m glad your experience with her supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Alec McKean – General Manager

February 03, 2017

Dealership Rating
Employee Rating

Kelly Thomas has provided a great service to us! Kelly Thomas was our sale consultant, and she helped us to purchase the Subaru Forester 2019. She suggested us to trade in our old Subaru Forster 2017 More

by Ann H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 15, 2017

Gerald Subaru of Naperville responded

Thanks for your wonderful review, Ann. Congratulations on your purchase! I'm sorry to hear about the wait and that your recent visit wasn’t as timely as you hoped. We always appreciate feedback like this. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Alec McKean – General Manager -- amckean@geraldauto.com

January 09, 2017

Dealership Rating
Employee Rating

Great Overall Experience Kelly was incredibly helpful in the entire buying experience. I would recommend her to anyone looking for a great car buying experience. This dealersh More

by hjpiv19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Jan 12, 2017

Gerald Subaru of Naperville responded

We appreciate you taking the time to leave us a great review! We are pleased to hear Kelly did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

January 05, 2017

Dealership Rating
Employee Rating

Buying a Forester Excellent experience. Very forthright in the buying process and nothing but good things to say about Kelly Thomas. I started looking in the summer and More

by Syed
Customer Service
Recommend Dealer
Yes
Jan 09, 2017

Gerald Subaru of Naperville responded

Congratulations on your purchase, Syed. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Kelly was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

January 03, 2017

Dealership Rating
Employee Rating

A great car-buying experience! My friend who introduced me to Subaru autos years ago heard I was going to be purchasing a new, previously owned, car and said I must go to Gerald Sub More

by Jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam, Eric Zetterlof

Jan 05, 2017

Gerald Subaru of Naperville responded

Jan, thank you for choosing Gerald Subaru of Naperville as your dealership to purchase your vehicle. We really appreciate the great review and comments. We are very glad to hear that your experience with us has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

January 03, 2017

Dealership Rating
Employee Rating

Thank you Kelly Kelly was too helpful with showing us the cars; she knew our requirement well. At last, we went with her recommendation of buying the 2017 Subaru Lega More

by Shashwat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Limjuco

Jan 05, 2017

Gerald Subaru of Naperville responded

Thank you for this great review and congratulations on your 2017 Subaru Legacy 2.5i Sport. Kelly is a great people person and she strives to create a positive buying experience for every customer. She will be very happy to hear she was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Alec McKean – General Manager

December 30, 2016

Dealership Rating
Employee Rating

Thank you Kelly! Kelly was great to work with, and a real partner along the way. Thank you for coming in on your day off to deliver my new car! More

by Esword
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Jan 05, 2017

Gerald Subaru of Naperville responded

You're welcome and congratulations on your purchase! We are always happy to help and we're sure you will enjoy your new car. I will be sure to share your kind comments with Kelly. Sincerely, Alec McKean – General Manager

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