Kelly Thomas
Kelly Thomas at Gerald Subaru of Naperville
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Kelly Thomas | Page 14

Sales Consultant

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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not yet
rated
204 Reviews

Dealership Experience

8 yrs, 3 mos

Specialties & Trainings

Exceptional Customer Service

not yet
rated

204 Reviews

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204 Reviews of Kelly Thomas

April 17, 2017

Dealership Rating
Employee Rating

Love my new Forrester thanks to Kelly Thomas Kelly Thomas greeted us outside the dealership on a beautiful Saturday afternoon, Our first visit and we really did not know very much about the Forre More

by mam5512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 21, 2017

Gerald Subaru of Naperville responded

I am happy to hear your time spent with Kelly was pleasant. Congratulations on your new new Forester! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We look forward to seeing you in the future. Sincerely, Alec McKean – General Manager

April 02, 2017

Dealership Rating
Employee Rating

Great experience! Just got my new 2017 Subaru Forester. Overall, great price and friendly service! I first talked with the internet agent Manny through email. He was ve More

by wxdperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Monomoy Ghosh , Anthony Mazany

Apr 04, 2017

Gerald Subaru of Naperville responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. Congratulations on your new 2017 Subaru Forester! I am very glad to hear that your experiences with Manny and Kelly have been very positive. It was great doing business with you. We hope to see you again! Sincerely, Alec McKean – General Manager

March 31, 2017

Dealership Rating
Employee Rating

Customers first Overall, the dealership is very different from any other. We had the feeling that we were valued. At least that was my perception when we bought our 2 More

by yogensha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Calabria Taber

Apr 04, 2017

Gerald Subaru of Naperville responded

Congratulations on your 2017 Subaru Forester! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kelly provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Alec McKean – General Manager

March 22, 2017

Dealership Rating
Employee Rating

Best price, transparent and friendly service Just got my new Subaru Outback, Kelly was very friendly and straight forward. She always had the answers to my many questions and gave me a price tha More

by philoutback
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 24, 2017

Gerald Subaru of Naperville responded

Congratulations on your new Subaru Outback! Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Kelly was so positive. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Alec McKean – General Manager

March 20, 2017

Dealership Rating
Employee Rating

New 17' WRX coming home I wasn't the easiest customer to deal with as there were many factors that had to fall into place to be able to drive the WRX off the lot. Kelly was More

by Eric Peterson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Mar 22, 2017

Gerald Subaru of Naperville responded

I’m grateful you chose us to trade in your vehicle, Eric. Congratulations on your new WRX! I am pleased to hear about your excellent experience working with Kelly! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Alec McKean – General Manager

March 17, 2017

Dealership Rating
Employee Rating

2017 outback 3.6 Kelly was a pleasure to work with very knowledgeable while looking thru inventory, test drive and making sure all functions with car were understood b More

by pvargen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Monomoy Ghosh , Asim Aslam, Leo Katsnelson

Mar 22, 2017

Gerald Subaru of Naperville responded

Thank you so much for your very kind review. Congratulations on your 2017 Outback 3.6! I am very pleased to hear your kind words regarding Kelly. She is dedicated to our customers and is always ready to exceed expectations. Thank you for stopping in and we look forward to an opportunity to serve you again. Sincerely, Alec McKean – General Manager

March 15, 2017

Dealership Rating
Employee Rating

Kelly is the best car salesperson I know!!! The rating is due to the service I received while working with Kelly Thomas and her son! Kelly: What would it take for you to close a deal on a ne More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 17, 2017

Gerald Subaru of Naperville responded

Thank you for sharing your feedback, Nancy. Congratulations on your new car! Kelly is a fantastic employee and I'm thankful for everything she brings to our team. We look forward to serving you again! Sincerely, Alec McKean – General Manager

March 02, 2017

Dealership Rating
Employee Rating

easy and fun car buying experience Our internet sales consultant Leonard Batson was professional. He provided their internet price and fees clearly (no hidden cost) as well as the detai More

by Sam
Recommend Dealer
Yes

Other Employees Tagged: Len Batson

Mar 09, 2017

Gerald Subaru of Naperville responded

Congratulations on your purchase, Sam! I am truly grateful for this nice review! I’m thrilled that Leonard and Kelly were able to take care of you. They are great assets to our team and we appreciate them providing you with the service that you deserve. Thank you again and we look forward to working with your family, and your friends in the future. Sincerely, Alec McKean – General Manager

February 28, 2017

Dealership Rating
Employee Rating

Never knew buying a car would be so much fun! We just bought a 2017 Subaru Crosstrek with the best sales consultant ever...Kelly Thomas! She guided us through from start to finish...from helping u More

by Mjaay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany

Mar 01, 2017

Gerald Subaru of Naperville responded

Thank you and congratulations on your 2017 Subaru Crosstrek! I am happy to hear that Kelly and Anthony were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to visit us with any questions or concerns. Sincerely, Alec McKean – General Manager

February 21, 2017

Dealership Rating
Employee Rating

Great experience It's positive experience. Kelly is nice and professional, treated us very good. Even though we bought a used car, however she still meet our need. More

by pinpin5439
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2017

Gerald Subaru of Naperville responded

Thank you very much for taking your time to leave us a great review! Congratulation on your purchase! I am pleased to hear about your great experience working with Leo! If there is anything else we can do for you just give us a call! Sincerely, Alec McKean – General Manager

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