Kelly Thomas
Kelly Thomas at Gerald Subaru of Naperville
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Kelly Thomas | Page 19

Sales Consultant

Gerald Subaru of Naperville

2379 Aurora Ave.
Naperville, IL 60540

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rated
204 Reviews

Dealership Experience

8 yrs, 5 mos

Specialties & Trainings

Exceptional Customer Service

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rated

204 Reviews

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204 Reviews of Kelly Thomas

August 24, 2016

Dealership Rating
Employee Rating

New car purchase My salesperson Kelly was very professional and her knowledge of the vehicle was excellent. Kelly and Dana worked with us to achieve a common ground w More

by Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Anthony Mazany, Dana Armitage

Aug 26, 2016

Gerald Subaru of Naperville responded

Thanks for the wonderful review of your recent visit to our dealership. Our team strives for 100% customer satisfaction on each and every purchase and we hope you enjoy your new car for a long time to come. It was truly a pleasure working with you. Sincerely, Alec McKean – General Manager

August 23, 2016

Dealership Rating
Employee Rating

Friendly and attentive The people we worked with were very knowledgable about the product and extra features. They answered all my many questions with patience and attentiv More

by Mary
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam, John Rose

Aug 26, 2016

Gerald Subaru of Naperville responded

Mary, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive, knowledgeable, and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Alec McKean – General Manager

August 16, 2016

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Employee Rating

Great experience I was looking for a new midsize sedan. I had heard nice things about Subaru cars offering better overall value than other competitors so I decided to More

by SK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Aug 18, 2016

Gerald Subaru of Naperville responded

Thank you and congratulations on your purchase! We're glad to have Kelly on our team and that we could provide you with a positive experience. We appreciate your recommendations as well. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Alec McKean – General Manager

August 07, 2016

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Employee Rating

Non-stressful. I felt free to ask any question. I was also informed on things I didn't think to ask. My sales person was very helpful. More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 09, 2016

Gerald Subaru of Naperville responded

Thank you for the feedback! We are happy to hear of your positive experience at Gerald Subaru of Naperville, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Sincerely, Alec McKean – General Manager

July 31, 2016

Dealership Rating
Employee Rating

Excellent service I've received an excellent service while purchasing my next Subaru (Legacy 2013). While shopping by myself I was pleasantly surprised to see a female More

by natalya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 03, 2016

Gerald Subaru of Naperville responded

Thank you for your kind words! Kelly is a great asset and we appreciate her for giving you that comfort during your experience! It is of utmost importance that our guests leave our dealership confident they made the right decision. We look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

July 31, 2016

Dealership Rating
Employee Rating

Kelly and Asim is awesome Kelly Thomas was a kind and patient person who assisted me in getting my first car at a relatively reasonable market price. She often showed how much More

by noobmobile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam

Aug 03, 2016

Gerald Subaru of Naperville responded

Your great feedback truly made our day. We work incredibly hard to exemplify our commitment to customer care and I am glad that Kelly and Asim were able to show you what we strive to deliver. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Alec McKean – General Manager

July 29, 2016

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Employee Rating

Great friendly service provided by Kelly Thomas who made the whole process a very enjoyable and pleasant experience. Will not hesitate to recommend the dealership and Kelly More

by Stand Sure
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nino McMorris , Asim Aslam

Aug 03, 2016

Gerald Subaru of Naperville responded

Congratulations on your new car! We are very pleased to hear that Kelly could make your car shopping experience so enjoyable and pleasant. Thank you for your recommendation as well. We look forward to your next visit. Take care. Sincerely, Alec McKean – General Manager

July 26, 2016

Dealership Rating
Employee Rating

New 2017 Subaru Outback 2.5i Limited Purchase Largely because of Gerald's proximity to my residence and the smooth inter personal style of Ms Kelly Thomas both resulted in me purchasing my Subaru More

by John & Sandra
Price
Recommend Dealer
Yes
Jul 27, 2016

Gerald Subaru of Naperville responded

Congratulations on your new car! It’s encouraging to know Kelly was able to show you dedicated and personalized service. Gerald Subaru of Naperville’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. Don’t hesitate to call or stop in should you have any questions. Sincerely, Alec McKean – General Manager

July 24, 2016

Dealership Rating
Employee Rating

Great service and Lifetime Warranry Everyone was extremely helpful and knowledgeable about the vehicles. Service was outstanding. Kelly went out of her way to make us feel welcome and More

by CrosstrekHeaven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 25, 2016

Gerald Subaru of Naperville responded

Thank you for your kind words! Kelly is a great asset and we appreciate her for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Sincerely, Alec McKean – General Manager

July 22, 2016

Dealership Rating
Employee Rating

Kelly was great! I love my Impreza. Kelly was so much fun to work with. She treated me like a friend and not just a customer. She is very knowledgeable about her cars (safety features, a More

by griff1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Asim Aslam, Ubaldo Rodriguez

Jul 25, 2016

Gerald Subaru of Naperville responded

Thank you for reviewing your time spent at Gerald Subaru of Naperville. We are proud to hear that your time spent with our team was enjoyable! Kelly is a dedicated member of our team who commits herself to exceptional service and a vast knowledge of our models. We thank you again for your business and enjoy your new car! Sincerely, Alec McKean – General Manager

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