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Kelly Vincent

Overview Reviews (39) Inventory (139)

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Kelly Vincent

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Kelly Vincent | Page 3

Service Coordinator

Wally's Nissan of Latham

976 New Loudon Rd
Latham, NY 12110

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5.0

39 Reviews

Overview Reviews (39) Inventory (139)

Dealership Experience

6 yrs, 1 mo

Industry Experience

40 yrs, 1 mo

Languages Spoken

English

5.0

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Kelly Vincent

October 28, 2023

Dealership Rating

Employee Rating

Brought it in in the morning and it was fixed a few hours later. Never have any issues dealing with the service department. later. Never have any issues dealing with the service department. More

by MRPEPSI420

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier, Phil Gagliardi

Helpful 0

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October 25, 2023

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Employee Rating

Everyone is always friendly and courteous. Service is always quick. Will go here again for service. Service is always quick. Will go here again for service. More

by Jfhartnett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier, Phil Gagliardi

Helpful 0

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October 06, 2023

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Employee Rating

I had a great quick in and out experience. I highly recommend this nissan dealer. I highly recommend this nissan dealer. More

by lionndr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier, Phil Gagliardi

Helpful 0

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September 15, 2023

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Employee Rating

My experience with the service department at Wally's Nissan of Latham very good. Ram Totaram was excellent!!! He was in constant communication with me during the insurance claim process and repair work Nissan of Latham very good. Ram Totaram was excellent!!! He was in constant communication with me during the insurance claim process and repair work. I really appreciated all attention to detail. More

by EUNICEGORDON2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier , Ram Totaram get five stars

Helpful 0

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September 13, 2023

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Employee Rating

Great Service. Thanks indeed.Good custom relationship and ver pleased with the outcome. Shall commend to others. Thanks indeed.Good custom relationship and ver pleased with the outcome. Shall commend to others. More

by IFRANCIS56

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Phil Gagliardi

Helpful 0

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September 08, 2023

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Employee Rating

Knowledgeable staff and quick and quality service. Very friendly and helpful staff getting service here is a good day Very friendly and helpful staff getting service here is a good day More

by moverby110

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier, Phil Gagliardi

Helpful 0

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August 13, 2023

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Employee Rating

Quick and easy check in/check out. easy online apt. Selection. Nice and friendly staff. easy online apt. Selection. Nice and friendly staff. More

by CURTON46

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier, Phil Gagliardi

Helpful 0

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August 01, 2023

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Employee Rating

they took very good care of me they got the pan pretty quick from when they told me they 2werev rusted quick from when they told me they 2werev rusted More

by KARBAILIE

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier, Phil Gagliardi

Helpful 0

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Aug 03, 2023 -

Wally's Nissan of Latham responded

Hello Karbailie, Thank you for sharing your review with us! We're delighted to hear that you had a positive experience at Wally's Nissan of Latham. Our team, including Eric Messier, Phil Gagliardi, and Kelly Vincent, are committed to taking good care of our customers. We're glad that they were able to quickly address the issue with the rusted pan and provide you with excellent service. Your recommendation means a lot to us, and we appreciate your feedback. If you have any other questions or need further assistance, please feel free to reach out to us. We look forward to serving you again for any future service needs. Sincerely, The Team @ Wally's Nissan of Latham

July 29, 2023

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Employee Rating

good service eric and his staff are very professional i would recommend them for all your service needs would recommend them for all your service needs More

by srose3933

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier

Helpful 0

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Aug 03, 2023 -

Wally's Nissan of Latham responded

Hi there, Thank you, srose3933, for sharing your positive feedback with us! We are thrilled to hear that you had a great service experience at Wally's Nissan Of Latham. Eric and our staff take pride in providing professional and excellent service to our valued customers like you. Your recommendation means a lot to us, and we appreciate your trust in us for your service needs. If there's anything else we can assist you with, please feel free to reach out. We look forward to serving you again in the future! Sincerely, The Team @ Wally's Nissan of Latham

July 27, 2023

Dealership Rating

Employee Rating

Good service. Early arrival. They took me right in. By the time I finished walking the lot. My vehicle was ready Early arrival. They took me right in. By the time I finished walking the lot. My vehicle was ready More

by ppatterson2962

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Nadim

Helpful 0

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Aug 03, 2023 -

Wally's Nissan of Latham responded

Ppatterson2962, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you had good service during your visit to Wally's Nissan of Latham. Our team strives to provide efficient and prompt service to all our customers, and we're glad we could get you in and out quickly. It's wonderful to know that your overall experience was excellent, and we sincerely appreciate your recommendation. Jeff Nadim and Kelly Vincent are valued members of our team, and they'll be delighted to hear about your satisfaction. If there's anything else we can assist you with in the future or if you have any questions, please feel free to reach out. We look forward to serving you again soon! Sincerely, The Team @ Wally's Nissan of Latham

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