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Start your review of Kelsey Baxter.
Kelsey Baxter
Kelsey Baxter at Sanders Ford Inc
5.0

Kelsey Baxter

Sales Consultant (Swansboro)

Sanders Ford Inc

1135 Lejeune Boulevard
Jacksonville, NC 28540

Hi there... Thanks for taking time to look at our dealership as well as my bio.. Just a few things about me.. ! I'm big into family. I love to spend time with my little's. I have two girls Caroline 10 and Callie 6 ... I love what I do and feel fortunate to work at such a wonderful dealership that truly believes in the car buying process to be 100% transparent. I love what I do and and take pride in giving all my clients the best possible experience on their next car.. My strong suits are product knowledge, customer service, and going the extra mile to make sure you are 100% satisfied with my team and dealership! Thanks for stopping by and talk to you soon!

Dealership Experience

3 mos

Industry Experience

3 mos

Specialties & Trainings

Ford Certified

Languages Spoken

English English

5 Reviews of Kelsey Baxter

November 14, 2019

Dealership Rating
Employee Rating

"Very professional !"

- lvthompson533

Very knowledgeable, courteous, met me @door Didn’t waste time, the entire buying experience from test drive to paper work took less than 2 hrs Lee Thompson

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Recommend Dealer
Yes

Other Employees Tagged: Steve Evilsizor

November 13, 2019

Dealership Rating
Employee Rating

"Excellent customer service! "

- Claudia

We were recently in an accident and our 2013 Ford Fusion was totaled, but we (My husband, granddaughter and I) walked away unscathed. We decided another Ford Fusion was what we needed and found a replacement at Sanders Ford. Kelsey gave us excellent customer service. She was extremely patient when I found myself trying to decide between 2 very similiar Fusions only to stay with the the original. Steve, in the finance department, found us extra discounts. Saving money always makes me happy! I usually dread the "car buying experiwnce" , but at Sanders Ford it was an extremely pleasant and stress free. Will definitely buy from them again!

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Yes

Other Employees Tagged: Steve Evilsizor

October 26, 2019

Dealership Rating
Employee Rating

"Awsome"

- Kim

Kelsey did a great job and was very polite and patient with me. So I would find the right truck I wanted. Valerie in finance department did a great job too.

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Recommend Dealer
Yes

Other Employees Tagged: Valeri Parker

October 18, 2019

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Employee Rating

"Outstanding!"

- James & Nancy Miller

I was extremely pleased with the sales force at Swansboro Sanders Ford. We started our search for a new vehicle in the Jacksonville location. After conducting our own search on the Sanders website we found the perfect vehicle in Swansboro. Kevin Blake helped used upon arrival at Swansboro and after helping us find our vehicle he turned us over to Kelsey Baxter as our salesperson. After closing the deal Kelsey stayed in contact with us giving us updates on everything. After the paperwork was signed she made sure we knew what all the bells and whistles did. She also helped us download the FordPass app on our phones and got us connected. This was the first time any salesperson had ever helped us that much. She is great and will recommend her to anyone that is looking for a new or used vehicle. Thank you Kevin and Kelsey.

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Recommend Dealer
Yes

Other Employees Tagged: Kevin Blake

September 24, 2019

Dealership Rating
Employee Rating

"One of the rare enjoyable to work with dealerships out there"

- Bren

Normally I avoid "stealerships" like the plague, and approach everything with extreme caution, expecting the worse, and would never buy a new car. However, this was the ONLY dealership that I have ever dealt with that had kind, 'down to earth', employees that were also super reasonable, and even helped get me an amazing deal!! I contacted / worked with almost 10 other dealerships before shopping for the best deal, and I was met with pompus, unreasonable, stereotypical sales reps at every one, that all gave me the stereotypical run-around. Not on person I spoke with at Sanders Ford came off that way, I was actually quite shocked at how normal and level headed everyone was. I figured theyd help me buy the car and do the paperwork etc, but the extra work that the Salesperson Kelsey did was way above and beyond what I would have ever expected. She not only helped coordinate getting the truck ready (brought over from the other location) and walked me through setting up options I didn't even know existed, but even went so far as to arrange to come get me the next day (almost an hour away) when I was struggling to make arrangements to come pick up the truck. Sure I got pitched the typical extended warranty / service and protection packages, but they werent pushy about it at all, and went into plenty of detail for the pro's/cons of each. Needless to say I was beyond satisfied. If only all dealerships were this good to work with...

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Recommend Dealer
Yes

Other Employees Tagged: Valeri Parker, Brennan White

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