Kelsey Cimillo
Kelsey Cimillo at Glen Toyota
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Kelsey Cimillo | Page 15

Assistant Service Manager

Glen Toyota

23-07 Maple Ave
Fair Lawn, NJ 07410

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4.7
148 Reviews

Dealership Experience

2 yrs, 5 mos

Industry Experience

2 yrs, 5 mos

4.7

148 Reviews

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148 Reviews of Kelsey Cimillo

November 25, 2022

Dealership Rating
Employee Rating

They were on time. They took the car for a ride to check a noise which, because it did not present itself in the test drive so I will have to try again when the noise r More

by PTEMOLTZEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 21, 2022

Dealership Rating
Employee Rating

Quick and easy. They are very organized and friendly. I would definitely recommend them to anyone. More

by ncalderon14a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 21, 2022

Dealership Rating
Employee Rating

Service manager was thorough and kept me informed of progress and what needed to be done and got permission. Waiting room was comfortable and the wait was. Not onerous. More

by hrj96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 19, 2022

Dealership Rating
Employee Rating

Helpful and courteous . Explains everything so that understanding. Found my problem and fixed it without a lot of chaos More

by RREWISKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 05, 2022

Glen Toyota responded

Thank you! We are humbled by your awesome feedback and appreciate your business. Our staff is pushing to provide a positive and safe experience for all of our customers during these hard times. We look forward to seeing you in the future! Stay safe! Rob D GM

November 19, 2022

Dealership Rating
Employee Rating

My service was great for the recall but for the car wash was very poor More

by Mariodiaz424140
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: William Hughes

Dec 05, 2022

Glen Toyota responded

Glen Toyota appreciates your feedback and business! Thanks Rob D GM

November 15, 2022

Dealership Rating
Employee Rating

I get “Maintenance required soon” even after the car was serviced. I informed the above to Jason via a text message. I have not heard back from him. I am concerned if the oil and filter were changed. More

by Kaushik.Desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 19, 2022

Glen Toyota responded

Glen Toyota appreciates your feedback and business. Jay our Service Manager has reached out to you to rectify your situation. He can be contacted at jforkins@glentoyota.com so we can assist you. Thanks Rob D GM

November 11, 2022

Dealership Rating
Employee Rating

We’ve had a good experience with the staff having our minivan serviced just recently More

by montgomeryek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike- technician Dave- loaner assistance

Nov 17, 2022

Glen Toyota responded

Thank you so much for the great feedback. We look forward to seeing you in the future! Rob D GM

November 09, 2022

Dealership Rating
Employee Rating

the tire was good but they said they recommend changing it. The nail was not even inside the tire More

by ozhylyuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 19, 2022

Glen Toyota responded

Hi I am unable pull your information based on the username here. Please contact Jay Forkins jforkins@glentoyota.com so we can rectify and discuss the situation. Thanks Rob D GM

Nov 19, 2022

ozhylyuk responded

When I was in service my tire has nail inside.The mechanic check and thay told me to change this tire.The same day I go to another Toyota dealer. It's take me 5 min, nail even not was inside the tire.

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