Kelvin Brito
Kelvin Brito at Danbury Kia
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Kelvin Brito | Page 17

Service Coordinator

Danbury Kia

100A Federal Rd
Danbury, CT 06810

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4.9
497 Reviews
4.9

497 Reviews

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497 Reviews of Kelvin Brito

October 01, 2022

Dealership Rating
Employee Rating

Assessed damage quickly and are working with us during the supply shortage to get us what we need. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 06, 2022

Danbury Kia responded

Thank-you!

September 29, 2022

Dealership Rating
Employee Rating

Great service ! Friendly and helpful staff. Service was provided very quickly and they were very informative. More

by anissau904
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Christine Almonte, Rosmairy Delances , Marc Cote, Karly Gallagher

Sep 30, 2022

Danbury Kia responded

Thank you!

September 24, 2022

Dealership Rating
Employee Rating

Excellent service! I was in and out in 30 minutes. Kelvin was very professional as always!!! More

by Anna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2022

Danbury Kia responded

Thank you!

September 23, 2022

Dealership Rating
Employee Rating

Everyone was excellent quick and kind. Kelvin in service was great. I will definitely bring car back for services. More

by Kbedaly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff ?

Sep 30, 2022

Danbury Kia responded

Thank you!

September 23, 2022

Dealership Rating
Employee Rating

Excellent staff! Complimentary wifi, coffee/ tea, and charging ports in Danbury Kia’s *comfy* waiting room… not to mention quick service - every time!! Great prices, More

by bnesbitt016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeff Sousou, Kevin Davis

Sep 30, 2022

Danbury Kia responded

Thank you!

September 22, 2022

Dealership Rating
Employee Rating

Kelvin, an employee in the service department, was exceptionally accommodating and made servicing my vehicle a breeze! More

by mdiresto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 30, 2022

Danbury Kia responded

Thank you!

September 18, 2022

Dealership Rating
Employee Rating

Have purchased or leased 7 cars from them. Typical dealer, nothing special. The service department is not very good. They do things not authorized and leave you in the dark with warranty work. More

by mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Jeff Sousou

Sep 22, 2022

Danbury Kia responded

Thank you for your business. I have shared this with out service director and general manager who will be following up with our service team. Your comments are very helpful in improving our service. We are grateful for your taking the time to provide this feedback.

September 17, 2022

Dealership Rating
Employee Rating

Over two hours for one oil change. They tried to charge me when they knew I had free oil changes. Among other bad experiences More

by Marcela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Christine Almonte, Rosmairy Delances , Marc Cote, Karly Gallagher

Sep 22, 2022

Danbury Kia responded

We apologize for the poor service you received. I have forwarded your feedback to our general manager and service director for appropriate follow up. Thank you for bringing this to our attention.

September 17, 2022

Dealership Rating
Employee Rating

Service didn’t get the needed parts the first time. A week later they did and the car was not fixed well. Still has the same problem. More

by Larabhanini
Customer Service
Recommend Dealer
No
Sep 22, 2022

Danbury Kia responded

I"m sorry, but I couldn't find a record under this name. Would you reach out with your contact information/account information to customerservice@danburyauto.com, please, so that we can investigate?

September 16, 2022

Dealership Rating
Employee Rating

Each person I encountered was courteous and helpful! Service performed was quick and I didn't have to wait too long. More

by nexed804
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 16, 2022

Danbury Kia responded

Thank you!

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