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Ken Ashby
244 Reviews
244 Reviews of Ken Ashby
August 17, 2017
Service Excellent service from Ken thank you very much for taking care of my car issue's and listening to me as a customer and listening to my concerns. They Excellent service from Ken thank you very much for taking care of my car issue's and listening to me as a customer and listening to my concerns. They also took the time to wash my car that was very nice More
by LITTLEGEA4EVER
Verified Customer
August 15, 2017
Oil change Excellent experience , good customer service. Friendly staff. I wouldn't change anything except for speedier service to make a shorter wait time but o Excellent experience , good customer service. Friendly staff. I wouldn't change anything except for speedier service to make a shorter wait time but overall it was a great experience More
by nessaj2008
August 09, 2017
Outstanding service Excellent service,I will keep coming to get my vehicle serviced there as long as the continued service is top shelf. Great job continue the great work Excellent service,I will keep coming to get my vehicle serviced there as long as the continued service is top shelf. Great job continue the great work. More
by DEE49
August 09, 2017
Very good Ken Ashby was outstanding at providing customer service. He accommodated me with short notice and he was very professional. I will recommend this deal Ken Ashby was outstanding at providing customer service. He accommodated me with short notice and he was very professional. I will recommend this dealership to anyone in the future. More
by THOMASE745657
August 09, 2017
Amazing Amazing experiance with ken seriously definition of customer service straight to the point of what we needed helped out any way possible and knowledg Amazing experiance with ken seriously definition of customer service straight to the point of what we needed helped out any way possible and knowledgeable about the services and vehicles great guy More
by fragotony
August 03, 2017
Service interval Ken was very helpful with setting up the appointment on short notice. Justin helped with a minor problem and the mechanic, I did not catch his name, r Ken was very helpful with setting up the appointment on short notice. Justin helped with a minor problem and the mechanic, I did not catch his name, remedied the problem promptly. More
by JOEDYE1953
Other Employees Tagged: Justin, mechanics that did the work
August 01, 2017
Best service and the best service advisor I've ever dealt wi I've had the best experience working with Ken (service advisor). He makes me comfortable and confident taking my car to Sands. I would highly recommen I've had the best experience working with Ken (service advisor). He makes me comfortable and confident taking my car to Sands. I would highly recommend Sands Chevy and Ken to everyone I know. He cares about his customers and it shows. I will always go back to Sands just because of his service and compassion. More
by Mgmlopez1974@gmail.com
August 01, 2017
oil chang Online you can make an appointment up to 5:00 pm, but service closes at 5. I made an appointment for 4:30 pm and showed up about 4:10. My car was ta Online you can make an appointment up to 5:00 pm, but service closes at 5. I made an appointment for 4:30 pm and showed up about 4:10. My car was take immediately and returned in about an hour. I usually get a wash and a vacuum with service but, this time I only got a wash. I was told there isn't enough time to vacuum. More
by PAUL.FUGATE
July 31, 2017
Skeptical I took my diesel truck in due to a check engine light. Truck seemed to be running fine. EGR valve was the code reading. I was told that diagnosis woul I took my diesel truck in due to a check engine light. Truck seemed to be running fine. EGR valve was the code reading. I was told that diagnosis would be $140 which would apply to repair if done or free if under warranty. Diagnosis was not EGR but that K & N air filter needed cleaning and that my mass air flow sensor needed to be replaced and a regeneration run. Not under warranty. I was given a price of $800. I balked at the cost. I was told that they would see what they could do. Came back with $588. I decided to have the service done since I would have had to pay $140 anyway. I am not convinced that the mass air was bad since the truck seemed to be running ok. Time will tell. Ken Ashby, the service advisor was very friendly and worked me in without an appointment and did get the price down but I still feel that I may have been taken advantage of because I felt that the truck was running well. More
by BENWALCOTT
Dealership Inventory (296 Vehicles)
