244 Reviews
Write a Review244 Reviews of Ken Ashby
July 29, 2017
Ken is GREAT! I used to see Matt as my service advisor, but he left. I called in for service and happened to speak with Ken. Both times since then, Ken has been gre I used to see Matt as my service advisor, but he left. I called in for service and happened to speak with Ken. Both times since then, Ken has been great. He is helpful, informs me of what my vehicle requires and, this last time, gave me a heads up that my tires are going to need to be replaced soon. Gives me time to put some extra money away so I can get a new set next time I go in. More
July 27, 2017
Scheduled Service Went to get scheduled service completed. They found out that my vehicle was out of alignment. I was aware of it, just forgot to tell them. These guys Went to get scheduled service completed. They found out that my vehicle was out of alignment. I was aware of it, just forgot to tell them. These guys saved me so much, than I would have been spending later. More
July 24, 2017
Experience They did everything I asked. Would do it again. Your requirement for a certain number of word in order to submit this review is very unneeded. Thanks They did everything I asked. Would do it again. Your requirement for a certain number of word in order to submit this review is very unneeded. Thanks More
Other Employees Tagged: Brian Bowling, Juan Lira
July 13, 2017
Great service Ken did a phenomenal job keeping me posted on the status of my vehicle and also accommodating the fixing of my non folding drivers side mirror. He pr Ken did a phenomenal job keeping me posted on the status of my vehicle and also accommodating the fixing of my non folding drivers side mirror. He provided a through recommendation of the fluid flushes for the entire vehicle. Will be back for fluid flushes and tires in the near future. More
July 12, 2017
Very Helpful Ken, the service advisor was very helpful and responsive in making the service experience as pleasurable one. The work was performed in a timely mann Ken, the service advisor was very helpful and responsive in making the service experience as pleasurable one. The work was performed in a timely manner. More
July 08, 2017
My car looks great , but I was unable to pick it up after I was told it was ready because the body shop closes at 5p without my knowledge and didn't leave the paperwork , but I was unable to pick it up after I was told it was ready because the body shop closes at 5p without my knowledge and didn't leave the paperwork with the service center. I got there at 515 as I know the service center closes at 6p so I drove 30 miles out of my way both ways, 1hr of my time wasted, and had to put more gas into my rental car because of this. They couldn't release my car to me as the service center can't go over the body shop paperwork??? Maybe communication could of been a lot better!! I dropped my car off with 3/4 of gas and when I was able to pick it up the next day, it had less than 1/2 a tank? More
Other Employees Tagged: Henry Smith
July 07, 2017
Excellent Customer Service After dealing with other Chevrolet Dealership's in the area we have been most satisfied with Sands Chevrolet. They have been honest and always put ou After dealing with other Chevrolet Dealership's in the area we have been most satisfied with Sands Chevrolet. They have been honest and always put our needs as a top priority. Thank you Sands Chevrolet, keep up the excellent customer service, Refreshing experience based on today's, "get 'em in, get 'em out" world :-) More
June 26, 2017
Seevice The service and my advisor Ken were great. I'm looking forward to retuning for my next scheduled maintenance. I will recommend Sands to my friends. The service and my advisor Ken were great. I'm looking forward to retuning for my next scheduled maintenance. I will recommend Sands to my friends. More
June 22, 2017
Thank you! As always, Sands provided the best service. Thank you to everyone who worked on my car. Also, thank you for washing my car! Everything looks great! As always, Sands provided the best service. Thank you to everyone who worked on my car. Also, thank you for washing my car! Everything looks great!! Ron More
June 09, 2017
Great customer service. Your dealership is the best. We have all our cars serviced here and have always been satisfied. Ken always provides great service. He is very profe Your dealership is the best. We have all our cars serviced here and have always been satisfied. Ken always provides great service. He is very professional More

