Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Ken Ashby
Refer Me
241 Reviews
241 Reviews of Ken Ashby
April 08, 2016
Great service I called about a recall issue on my car and my service adviser was Ken. I was able to get my car in within a couple of days and Ken called regularly I called about a recall issue on my car and my service adviser was Ken. I was able to get my car in within a couple of days and Ken called regularly to keep me updated on the progress. It turned out there were other recalls that they went ahead and fixed as well. I was very satisfied and the customer service was excellent. More
by ILRHL
Verified Customer
Helpful 
March 31, 2016
I had a very good experience at your dealership I had a very good experience at Sands Chevrolet of Surprise. The problem with my car was fixed in a timely and courteous manner. I was given a very I had a very good experience at Sands Chevrolet of Surprise. The problem with my car was fixed in a timely and courteous manner. I was given a very nice car as a loaner. I even got a free car wash! Thank you Ken Ashby and Sands Chevrolet. More
by millercindy65
March 31, 2016
Quick and to the point Polite and responsive to my needs. He returned calls quickly and gave detailed explanation without it being a sales pitch. I would like Ken again on Polite and responsive to my needs. He returned calls quickly and gave detailed explanation without it being a sales pitch. I would like Ken again on my next visit. More
by bberner701
March 30, 2016
RECALL Ken, was my service advisor and took care of getting the truck in and worked on very quickly. Not much of a wait at all. Will be returning for the oi Ken, was my service advisor and took care of getting the truck in and worked on very quickly. Not much of a wait at all. Will be returning for the oil change in a couple of weeks. Larry More
by LARRY-ESTANCIA06
Other Employees Tagged: Thomas Hughes
March 29, 2016
Corvette wiring problem The service dept. got me right in after taking it to my local mech. Who said it was over his head. They had to trouble shoot it most of the day on a The service dept. got me right in after taking it to my local mech. Who said it was over his head. They had to trouble shoot it most of the day on a Friday. Service rep. Kept in contact with me the whole time and said they would have to finish it on Monday, which they did, was helpful to have the courtesy car take me home and pick me up as I had no one to do that for me. More
by REDY2GO2
Other Employees Tagged: Henry Smith
March 29, 2016
Great service department! What makes the experience every time we come to Sands Chevrolet is our service advisor Ken. He allways makes us geel as tho we are the most important What makes the experience every time we come to Sands Chevrolet is our service advisor Ken. He allways makes us geel as tho we are the most important customer, even forgoing his lunch to accommodate us. Thanks Ken!!!! More
by TROYF6149
March 22, 2016
Brake problem Ken and his team diagnosed my problem down to a few variables off which after competing the work, my truck is now back in to get the final variable re Ken and his team diagnosed my problem down to a few variables off which after competing the work, my truck is now back in to get the final variable replaced. Hit and miss, but they were on it! Very much appreciative of his efforts. More
by ABOYD
March 21, 2016
Misleading and not given full disclosure As far as the sales department, I have recieved nothing but excellent service. However, this time around in taking my vehicle for servicing, I feel I As far as the sales department, I have recieved nothing but excellent service. However, this time around in taking my vehicle for servicing, I feel I was taken advantage of. I was never told what fees would be be associated with the service, I was just recommended on what should be done to the car. Ken, the service associate we dealt with, made it seem that GM covered these services over the phone. Upon arrival, these services had been done already without being told how much they cost and that they would be done. We were not expecting these charges and were not happy the fees were never disclosed prior. I will no longer be taking my vehicle to Sands in Surprise. More
by JENNC8030
March 18, 2016
Exceptional Service! Ken in the service department went above and beyond the call of duty to ensure my vehicle was top notch. I had a warranty issue that was caused at th Ken in the service department went above and beyond the call of duty to ensure my vehicle was top notch. I had a warranty issue that was caused at the selling dealership and because of Kens tenacity I now have a new set of tires, recall service complied with, routine service done and my truck is 100% again all without being burdened with going to the selling dealership. The service and parts department at this dealership are the only reasons to go here and Ken is a perfect reason why. Thank you Ken More
by FUNKWES
March 14, 2016
It's great! Ken was amazing! He help me out and updated me along the way which makes the process bearable. The only con about it was the long wait. Otherewise, it Ken was amazing! He help me out and updated me along the way which makes the process bearable. The only con about it was the long wait. Otherewise, it's all good. More
by 10HEYITSMEEH17
Dealership Inventory (293 Vehicles)
