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Ken Ashby
244 Reviews
244 Reviews of Ken Ashby
April 28, 2016
replace right front door speaker I went in for an oil change about 6 weeks ago and asked my service advisor Ken Ashby if he can take a look at my speaker because I hear crackling comi I went in for an oil change about 6 weeks ago and asked my service advisor Ken Ashby if he can take a look at my speaker because I hear crackling coming from it. He agreed to do so, and could not replicate the sound. He then ordered a new speaker and installed it under warranty. Every time I go in there, if Ken is my advisor, he takes good care of my and gets the job done correctly. He also washes my car every time i'm in there. He is what a service advisor should be. More
by PAUL.FUGATE
Verified Customer
April 26, 2016
Quick Service 2016 Colorado "Pit Stop" included oil change, tire rotation and tire pressure check (add N if necessary). All went smoothly and relatively quickly. 2016 Colorado "Pit Stop" included oil change, tire rotation and tire pressure check (add N if necessary). All went smoothly and relatively quickly. Service manager Ken was helpful and was able to answer my questions on skid plates and oil change frequency. Thanks Ken. More
by Stan Celestian
April 18, 2016
Warranty service Staff was friendly, knowledgable and addressed all issues. I was able to get an appointment in a timely fashion and was greeted professionally. I got Staff was friendly, knowledgable and addressed all issues. I was able to get an appointment in a timely fashion and was greeted professionally. I got a free car wash to boot. More
by DZBLONDE_15
April 08, 2016
Great service I called about a recall issue on my car and my service adviser was Ken. I was able to get my car in within a couple of days and Ken called regularly I called about a recall issue on my car and my service adviser was Ken. I was able to get my car in within a couple of days and Ken called regularly to keep me updated on the progress. It turned out there were other recalls that they went ahead and fixed as well. I was very satisfied and the customer service was excellent. More
by ILRHL
April 01, 2016
Quick and to the point Polite and responsive to my needs. He returned calls quickly and gave detailed explanation without it being a sales pitch. I would like Ken again on Polite and responsive to my needs. He returned calls quickly and gave detailed explanation without it being a sales pitch. I would like Ken again on my next visit. More
by bberner701
March 31, 2016
I had a very good experience at your dealership I had a very good experience at Sands Chevrolet of Surprise. The problem with my car was fixed in a timely and courteous manner. I was given a very I had a very good experience at Sands Chevrolet of Surprise. The problem with my car was fixed in a timely and courteous manner. I was given a very nice car as a loaner. I even got a free car wash! Thank you Ken Ashby and Sands Chevrolet. More
by millercindy65
March 30, 2016
RECALL Ken, was my service advisor and took care of getting the truck in and worked on very quickly. Not much of a wait at all. Will be returning for the oi Ken, was my service advisor and took care of getting the truck in and worked on very quickly. Not much of a wait at all. Will be returning for the oil change in a couple of weeks. Larry More
by LARRY-ESTANCIA06
Other Employees Tagged: Thomas Hughes
March 29, 2016
Corvette wiring problem The service dept. got me right in after taking it to my local mech. Who said it was over his head. They had to trouble shoot it most of the day on a The service dept. got me right in after taking it to my local mech. Who said it was over his head. They had to trouble shoot it most of the day on a Friday. Service rep. Kept in contact with me the whole time and said they would have to finish it on Monday, which they did, was helpful to have the courtesy car take me home and pick me up as I had no one to do that for me. More
by REDY2GO2
Other Employees Tagged: Henry Smith
March 29, 2016
Great service department! What makes the experience every time we come to Sands Chevrolet is our service advisor Ken. He allways makes us geel as tho we are the most important What makes the experience every time we come to Sands Chevrolet is our service advisor Ken. He allways makes us geel as tho we are the most important customer, even forgoing his lunch to accommodate us. Thanks Ken!!!! More
by TROYF6149
March 22, 2016
Brake problem Ken and his team diagnosed my problem down to a few variables off which after competing the work, my truck is now back in to get the final variable re Ken and his team diagnosed my problem down to a few variables off which after competing the work, my truck is now back in to get the final variable replaced. Hit and miss, but they were on it! Very much appreciative of his efforts. More
by ABOYD
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