241 Reviews
Write a Review241 Reviews of Ken Ashby
June 02, 2016
Excellent Service I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything an I came in for regular maintenance and a minor recall I just received. They found 2 other recalls that needed attention. They took car of everything and I was out the door in 3 hrs with a car wash. Excellent! More
May 26, 2016
A friendly and relaxed experience with Sands Chevy. A great experience, Everyone was very friendly and helpful, made us feel very relaxed. The shuttle driver, Tom was also a great help and very friendl A great experience, Everyone was very friendly and helpful, made us feel very relaxed. The shuttle driver, Tom was also a great help and very friendly. More
May 19, 2016
Customer service I was assisted by Ken Ashby. He was very polite and very informative. He explained the repairs I needed in a way that I would understand. He worked hi I was assisted by Ken Ashby. He was very polite and very informative. He explained the repairs I needed in a way that I would understand. He worked his best to give me a good pricing for the repairs. The time to fix my car did take a little long but I originally went in for just a oil change so the repairs needed were unexpected. Over all i would recommend other clients to Sands and specifically to Ken! More
May 17, 2016
Good job It was a good experience. The service rep listen to me! He did what I asked and addressed my concerns . He was very helpful and polite! It was a good experience. The service rep listen to me! He did what I asked and addressed my concerns . He was very helpful and polite! More
May 14, 2016
Initial service on my new Equinox Ken was my service rep. He was helpful, informative, efficient, and friendly. I could not have experienced a better 'first contact' with your service Ken was my service rep. He was helpful, informative, efficient, and friendly. I could not have experienced a better 'first contact' with your service department. More
April 30, 2016
Mecanic left my window diwn car very dirty inside and out, j The Service writer Ken was great The mechanic left my window down, Dust blew inside, Outside had oil And grease on it, I was not happy, overfilled t The Service writer Ken was great The mechanic left my window down, Dust blew inside, Outside had oil And grease on it, I was not happy, overfilled the coolent res. Overflowed on my garage floor when I got home, Very dissatisfied with mechanic! More
April 29, 2016
Oil change Everyone was kind and friendly, I have been going to Sands for 8 years and haven't had much problems... We used to have our Mary Kay meetings there a Everyone was kind and friendly, I have been going to Sands for 8 years and haven't had much problems... We used to have our Mary Kay meetings there a few years ago... More
April 28, 2016
replace right front door speaker I went in for an oil change about 6 weeks ago and asked my service advisor Ken Ashby if he can take a look at my speaker because I hear crackling comi I went in for an oil change about 6 weeks ago and asked my service advisor Ken Ashby if he can take a look at my speaker because I hear crackling coming from it. He agreed to do so, and could not replicate the sound. He then ordered a new speaker and installed it under warranty. Every time I go in there, if Ken is my advisor, he takes good care of my and gets the job done correctly. He also washes my car every time i'm in there. He is what a service advisor should be. More
April 26, 2016
Quick Service 2016 Colorado "Pit Stop" included oil change, tire rotation and tire pressure check (add N if necessary). All went smoothly and relatively quickly. 2016 Colorado "Pit Stop" included oil change, tire rotation and tire pressure check (add N if necessary). All went smoothly and relatively quickly. Service manager Ken was helpful and was able to answer my questions on skid plates and oil change frequency. Thanks Ken. More
April 18, 2016
Warranty service Staff was friendly, knowledgable and addressed all issues. I was able to get an appointment in a timely fashion and was greeted professionally. I got Staff was friendly, knowledgable and addressed all issues. I was able to get an appointment in a timely fashion and was greeted professionally. I got a free car wash to boot. More