Ken Collings | Page 22

I have been a fan of Falmouth Toyota since my late twenties- infact, I have bought 3 vehicles from them over 35 years. Most recently, I was looking to upgrade my current car( 04 Highlander)to a newer twenties- infact, I have bought 3 vehicles from them over 35 years. Most recently, I was looking to upgrade my current car( 04 Highlander)to a newer and possibly different model. Upon talking with Jared Neves during a servicing visit- he was able to suggest a model and sales rep( Ken Collings)to speak with to make my search/life easier. It's that type caring and concern that makes Falmouth Toyota #1 in my life. Not only was Ken Collings helpful in finding the a vehicle- a 2010 Rav4- but he listened to my needs of what I was looking for in an SUV, without being "a pushy sales rep". Ken went beyond what normal sales rep do,by being available to my time schedule- a "big plus" in this busy world. I would highly recommend Ken to any/all my friends that are in the market for a new/used Toyota. Rico More

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My wife & I were not sure which particular vehicle that we wished to acquire as we were attempting to replace my 1998 GMC Yukon SLT 4x4 automatic. After 133,000 miles & a number of age related issues, that we wished to acquire as we were attempting to replace my 1998 GMC Yukon SLT 4x4 automatic. After 133,000 miles & a number of age related issues, it was time to move forward. I was holding out for a big "SUV" or double cab-type full size pick up truck.After my wife researched a number of nearby Dealerships, we elected to visit their lots after closing. We visited local factory authorized Dealerships selling new & certified Used GMC SUV-Trucks, Dodge Ram trucks and Toyota. My sticker reaction to a Yukon SLT replacement was startling & disappointing. A $ 45,165. offer from Marty's GMC (This Dealership & Mr. Morrissey were great to me personally) in Kingston, MA was my lowest & best to replace my 1998 Yukon as a very close match. My wife thought that we should check out Falmouth Toyota as she had heard very good things about this Dealership from two coworkers who acquired vehicles there in the recent past. We visited during regular business hours & were fortunate enough to be served by Mr. Ken Collings, Falmouth Toyota. My wife was intent on "putting" me in a 2012 Toyota Tacoma 4x4 Double Cab automatic. I was still in the "too small" mode. We test drove a 2012 Toyota Tundra Double Cab 4x4 automatic and during the test drive it was evident that this vehicle was "too large" for my wife to manage. We test drove a beautiful 2012 Tacoma TRD package double cab & we both were more than impressed & headed in that acquisition direction. As an afterthought, I inquired about a Highlander & we test drove an "SE" model. I knew that I was "in trouble" as I truly was impressed and its "bells & whistles, ride & handling".It made me recall memories of my young Yukon (& my 11 years younger acquisition). After our day with Ken, we agreed to return with my Yukon on the following day & assess its "TRADE value". We left for our return trip home, not sure what we wanted. The next day, prior to our arrival, I e mailed Ken Collings & requested a few cost options to review upon our arrival & eliminated the Tundra from consideration. Upon our arrival, Ken had a 2012 Highlander Limited (I requested to view the top-of-the-line model in wife's pre-selected exterior color) and a Tacoma on the lot (not equipped as we desired, but close.) We test drove each. My heart & mind was made up. It was now down to the very best, cost appropriate deal. After reviewing the "numbers" on the desired Tacoma package versus the Highlander Limited, we were still in flux. This is where & why my wife & I came to appreciate a "gentleman & professional" adviser, not salesperson. Ken took the time to price out the various vehicles to be ordered from Toyota as well as the on the lot models at his disposal. Additionally, as people who had always purchased our vehicles over our lifetimes, Ken explained the potential advantage of leasing. He was extremely detailed, thorough, forthright and professional. You would have thought that he was your personal financial planner. Suffice to say, our garage now houses a beautiful 2012 Shoreline Blue Pearl with Ebony Leather interior, automatic Toyota Highlander Limited with Touch Screen Navigation & Rear Camera (large dash mounted touch screen providing both functionality & super ease of use). If you are in the market to Lease/Acquire a Toyota product, you would do your pysche and your wallet a huge favor by calling upon Falmouth Toyota and Mr. Ken Collings. He is not only an asset to Falmouth Toyota but to any soul interested in being respectfully & fairly treated. My wife & I truly appreciated and valued his competence. Do yourself a favor & check him & Falmouth Toyota out. We are convinced that you will not be disappointed. More

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Falmouth Toyota was very easy to work with. Three years ago I leased a car for the first time. Ken made the process of turning the car in and selecting a new lease very straightforward. He listened to my n ago I leased a car for the first time. Ken made the process of turning the car in and selecting a new lease very straightforward. He listened to my needs for driving and budget and was able to recommend and deliver a 2012 Rav 4. Love the car and the payments are manageable. Amy also explained the financing piece thoroughly and answered all my questions. Thanks, Falmouth Toyota. More

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Recently relocated to the Cape, needed a second car for my wife, Falmouth Toyota was recommended by a friend, and my own 2001 Camry has been trouble-free since I bought it in 2004, 150K miles ago. No way I my wife, Falmouth Toyota was recommended by a friend, and my own 2001 Camry has been trouble-free since I bought it in 2004, 150K miles ago. No way I would not be a repeat Toyota customer. Ken Collings was a pleasure to work with...highly professional and extremely effective. Seeing the vehicle of an evening and driving home with it the following morning was an unexpected and somewhat astounding experience! Falmouth Toyota has a fan for life...and will be recommended by me at every opportunity. Ken transformed what has always been an unpleasant experience for me into quite the opposite...I cannot say enough about how pleasant and uncomplicated he made our transaction. Nothing in life is perfect...after taking apart the trunk in search of the wheel lock key...in vain...I will have to make arrangements to return and have standard lug nuts installed. A small price to pay and one I consider to be a minor inconvenience in an otherwise very gratifying experience. Sincerely, Jim Mohan More

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Ken was abel to keep helping me over the two months I was looking for a vehicle. When I finally decided on one that I liked it was not on the lot but Ken was able to order the exact truck i wanted from the looking for a vehicle. When I finally decided on one that I liked it was not on the lot but Ken was able to order the exact truck i wanted from the factory. This was my first experience buying new and Ken mad it simple and easy. More

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Excellent business we are long time customers buying more than 9 vehicles. But don;t just trust us, check out bbb.org and you will find that Falmouth Toyota is the only dealer with no complaints. Most others than 9 vehicles. But don;t just trust us, check out bbb.org and you will find that Falmouth Toyota is the only dealer with no complaints. Most others have at least 1 or 2. These people will do anything (reasonable) to help you. More

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It was wonderful working with Falmouth Toyota and Ken Collins. My daughter had her 9 month old daughter with us when looking for a used truck. Some people could be put out about this, BUT your company Collins. My daughter had her 9 month old daughter with us when looking for a used truck. Some people could be put out about this, BUT your company was very patient and kind. My daughter is loving her new truck. Peter was fantastic getting the loan through for her. Again Many many thanks and we certainly will return when another vehicle is needed. We will talk up about Falmouth Toyota, and actually I did this morning when a client came in. She already bought from you and was totally pleased!!!! More

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My husband and I absolutely love, love, love our new 2011 Toyota Avalon. Having purchased our last vehicle in 2001, it is a real treat. We were very happy working with Ken. He was helpful, polite and patien Toyota Avalon. Having purchased our last vehicle in 2001, it is a real treat. We were very happy working with Ken. He was helpful, polite and patient. He did not pressure us at all. This was greatly appreciated. If he had been a pushy salesperson, you can be assured we would have been out the door. Everyone else was equally helpful. One of our friends recommended Falmouth Toyota and we will do the same. We look forward to having our car serviced with your company More

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Over 30 years we have very happily worked with Falmouth Toyota. We have purchased and had all service performed here, over 10 new & used vehicles for us, our family and business. NOT ONCE were we disapoint Toyota. We have purchased and had all service performed here, over 10 new & used vehicles for us, our family and business. NOT ONCE were we disapointed or concerned about quality of service we received. We have also felt that the prices are more than fair. They have never recommended service unless we needed it and were honest about what can be deferred if money was tight. We HIGHLY recommeded their cars and services. More

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Ken was wonserful. A pleasure to buy a new car from him. Falmouth Toyota is very fortunate to have Ken on its sales force. Thanks Ken. Falmouth Toyota is very fortunate to have Ken on its sales force. Thanks Ken. More

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